We broke down on the NY Thruway on our way to Boston. We were met by Edwin who works for your…read moretowing company. He was incredible; super nice, completely professional, and knowledgeable. Because we had Triple AAA Premiere, he was able to drive us from Albany, NY to the south shore of Boston, MA, for a total 4 hours. He was an excellent driver and conversationalist for the entire 4 hour trip. He made a difficult day that much better for us. Edwin is terrific and I would use your company again. Thank you for excellent service and kindness provided by your driver, Edwin.

I live off McElroy Road in Ballston Lake. One of your tow trucks just went by my house doing about…read more70 mph and it's a 45 mph speed zone. It is 5:30PM on 6/29/26 I'm sure you track your drivers so you can pinpoint exactly who it is. Next time I'll be calling the police and sharing my video.

I had my family's car cleaned here before a trip. The work was so beautiful that everyone praised…read moreit. Both the cleanliness and punctuality are great.

If you value your vehicle, do not bring it here. Truck was miss diagnosed and up charged for things…read moreon my vehicle. Brought it back multiple times giving them the benefit of the doubt.. charged more for things not needed and just for the new parts they replaced to be installed improperly.. very unfortunate because the workers used to be good. I don't know what's going on but things have changed there.

Great place to take my Subaru to get fixed after paying someone else to do it and they never…read morefinished ! Reasonably priced and dependable.. Thank you Tim, Carrie and caring employees!

I was in need of a batter terminal and called the garage to see if they might have one. The person…read morethat answered the phone who I later found was the owner was sure he could help so I went to the garage and met Tim a friendly and helpful sort. He did have a battery terminal and as I pulled the money out of my pocket which was $25.00 asking how much he said $25.00 seemed like a lot but you never know. I looked up the part online and he charged me about 3 times more than I would have paid elsewhere. I feel that I got ripped off. I feel I was knowingly ripped of . But the true loss is his because I have a Passat that needs repair and I thought I might bring the vehicle there. So he lost that business ,and his showed himself to be dishonest.

Update: I met with the owner to pay for the work they did to put on a new bumper on my car. The…read moreprice they gave me was $1,200 to put a new bumper on my car. Joe argued with me that it cost more than he quoted me to fix the bumper and asked me to pay an additional $700 to "cover his costs." I reluctantly agreed and paid him $1,900 to put a new bumper on my car. He gave me the keys and told me where my car was parked. I went to retrieve my car and ALL OF MY PERSONAL BELONGINGS WERE MISSING FROM THE CAR. I asked the mechanic who was there where my items were and he told me that Joe told him that the car was his now and that I had already sold the car to Joe and that he threw away everything that was in the car. I said are you kidding me, I never sold my car to him. The mechanic told me "well, Joe told me that you already sold the car to me and I thought this car was mine." THEY TOOK MY PLATES OFF THE CAR, TOOK MY REGISTRATION OFF MY CAR, CLEARED OUT MY GLOVE COMPARTMENT (THREW AWAY MY REGISTRATION AND INSURANCE INFORMATION) AND ALL OF MY PERSONAL BELONGINGS (JUMPER CABLES, CLOTHES, BAG OF TOOLS, BOX OF K-CUPS AND RECEIPTS I HAD IN THE CAR). I noticed that the registration was missing from the car and again asked the mechanic about this. I told him that it's illegal to remove the registration from someone's car. He told me again "Joe told me that you sold him the car, I thought the car was mine. He was talking about having dealer plates on the car and it is very likely he was using my car for personal use. I WAS SHOCKED!!! I should have called the police right then, but was just in a state of shock and left with my car. Later that day I was looking at the new bumper they put on my car and THEY PUT A BROKEN, CRACKED AND SCRATCHED USED BUMPER ON MY CAR. I called Joe and told him that all my personal belongings were missing from the car (he responded by saying if you think items are missing from your car then you should file a claim with your insurance company), I told him that you also took my registration off of the car and threw away everything that was in my glove compartment (he responded by saying "you sold me your car"), I told him I never sold you my car, that's a lie, you work in the auto industry and you know you never had a bill of sale or a signed title, what you did was illegal, I told him and to top it off you put a broken, cracked and scratched used bumper on my car and I would like to come back by your shop and get my money back (he responded "You wanted me to put a used bumper on your car and I don't have any of your money") I said that's another lie, I gave you $1,900 and why would I pay you to put a broken and cracked bumper on my car? I said there are two ways we can go about this, I can come down to your store and you can give me the money back or I can take you to court (he responded "I don't have any of your money - do what you think you have to do). That same day I filed a police report with the Green Island police department. The police were shocked by everything that I shared with them and said you need to take him to court and sue him. I will be taking Joe to court to get my money back.

5 cars have been fixed here going back to 2000. Great experience each time. Owner Joe Lazzaro is…read morewonderful.

I have trusted Joe with both of our cars for years. He always beats the dealership, whether it's…read moretires, alignment or maintenance. Most importantly he is ethical and trustworthy and that is especially important for my peace of mind. I recommend his shop highly without any reservations whatsoever.

Summary: In terms of quality work, they do a terrific job…read more But from my own experience, I wouldn't go back to them if I needed a job to be done at a timely fashion. (For More Detail, Read Bellow) Issue I had: I went to them because I had a broken mirror and two of my passengers doors that had dents and crashes; with an additional issue with my passenger door not opening Price: Their pricing is a bit on the steep end of things, so if you're paying out of pocket, get ready to pay a big amount I'm terms of Job Getting Done: They fixed everything I enlisted for to be fixed with no issue Employees: Very helpful and were apologetic of the extra time that they took Overall: The only issue I had was that I was given a time frame of when the job would be done ( which was two weeks) and it was stretch for an additional week; it would have possible stretch further if I was not persistent on calling them. Other than that, the work they did was great and I thank them for it.

Fixed my car and was a cheaper repair than I thought it would be. Local mechanic told me I had a…read moreburnt valve. When I called Ketchup, they doubted my local mechanic's claim. Turns out they were right and a mouse chewed an electrical line on my injector. They are a top notch operation.

I have know there owner for years. He's always treated me & my family fairly & with respect. Did a…read morelot of towing for my kids when they stated driving. Reasonable prices & gets thing done in a timely manner.

I went in to get an oil change and to have my engine looked at because it was making a lot of…read morenoise. They changed the oil and went 'engine sounds a little better, you should be okay!'. They told me it was completely safe to drive and that the car would last for a long time. The next day, it literally exploded

Had my oil changed by them back in 2020.When I Went to Jiffy Lube I was told they could not…read morechange my oil because the area around the oil pan drain plug was damaged and had been repaired with Jb weld.Albany Light Truck was last place I had the oil changed!!! I went to Albany Light Truck and told them about the problem and was told they were to busy and to come back sometime next week and they would take a look at it.Hopefully this will be fixed to my Satisfaction!!!!!

We have an older car and Lussier's has done a great job keeping it in solid shape and on the road,…read moreand when we bought a newer used car, they did a full inspection for us on short notice and gave us all of the info we needed to make an informed purchase. So happy to have found them when we moved to the Capital Region.

Great shop, Great people, Lussiers got my car done in just a few days time. They are where I send…read moreeveryone for collision and mechanical services. Because Lussiers can take care of anything mechanical or collision repair wise. They put out fantastic work for great prices, and I will continue to praise and recommend this shop.