Fantastic company to hire. I just wanted to let people know just how great they are. I had a leak…read morecausing water to fill up the drain pan. I reached out to a couple of companies that say they are 24 hours, with no luck. I called Sprague and Trey answered right away. We set an appointment for 930 am the next morning and their crew were here on time perfectly. I met with techs Grace and David, they were very knowledgeable and professional during their repair visit. Cost is not the only consideration when hiring a company for repairs, being punctual and prepared with the right parts made this repair go smoothly. I couldn't give a stronger review and endorsement. And then the pricing. This was very reasonable and way below what I thought it would be. Hats off to a company doing it right!

Wonderful service, they arrived when they said they would & completed the install in a very timely…read moremanner. Competitively priced. We are very happy with the service!

I had Eric's gutter company put new gutters on. I discovered later that where the downspouts…read moreconnect to the gutter was not done correctly and I have been trying for months to have them come out and fix the issue. Debris gets caught and plugs the entrance to the downspouts. Would not recommend

I talked to Eric Moore last month about doing my roof after I got back from my vacation. I called…read moreon the 2nd of August and left dates he could come later in the month. He called back asking we could start the next day. So Wednesday morning his crew showed up and tore off the 25 yr old roof. The builders didn't do a good job, so they had to replace some plywood. His crew did a wonderful job and my neighbors keep telling me I have a beautiful roof. The price was good too. I am recommending The Retrofit Construction Company to anyone needing a new roof. I am very happy with my new roof.

Professional and responsive to clients particular needs! I'm delighted to have found this company!read more

They damaged the drywall around one of the electrical outlets, almost fell through the ceiling and…read moredamaged it and removed a thermostat. They said they would fix all the damage, but did not. We hired them to install a ceiling fan, they talked my mom into installing a whole house exhaust fan that only ventilates the attic and is not connected to any of the house so it is just an attic fan and not a "whole house" fan. I asked them to install a switch for the ceiling fan and just wire it up so I could finish it later because the fan my mom got wouldn't work on a sloped ceiling so I reduced their work, but they didn't install the switch. When I asked them to come back and install the switch, they said they couldn't touch anything connected to our old main panel, but that is obviously a lie because they had already connected an attic fan and switch to it. John the installer did a decent job, but Pam is unprofessional and very difficult to work with.

Great Company! Fast response and very reasonable rates. We couldn't not be happier with the results.read more

Excellent experience! Steve had great communication from start to finish and clearly explained the…read morework. He installed a new circuit and outlet for my dishwasher and it's working great. Highly recommend!

Had a ductless air unit installed yesterday. Started at 9am and was totally finished by noon. The…read moretech and crew were all courteous and very knowledgeable throughout the installation. This local business was excellent from start to finish. My wife and I highly recommend them.

HVAC system problems resolved by the technician they sent out. The previous HVAC company failed to…read morefind the problem. Good scheduling time line, good communication from the technician. Good price with no disagreements on what was charged after the service. Very Satisfied. Shelton WA.

9 years after install, a gas valve broke. I called Don at 8 a.m. he was at the house that…read moreafternoon! Found the problem, cleaned out the furnace (which I had neglected for 9 years), ordered the part that night! The moment the part came in, he called and that same day showed up to finish the job. Even offered to lend us heaters until the part showed up. This is top notch service! Even remembered small conversations we had had 9 years ago! Lovely family run business that truly cares.

ProTech installed my Goodman furnace 7 years ago. The primary part gave out and we had service in…read more(not Pro-Tech- didn't return call). Part should have been under 10 year warranty, but ProTech didn't register the furnace. $600. part...

I had my first home inspection yesterday and John was an absolute dream come true. He gave me…read moreincredible insight, bringing a lot of things to my attention I wouldn't even had thought of until after we had moved in - like water pressure differences, strange wiring choices and the water heater actually not being hooked up. (Yeah, we won't be buying this beauty of a house) He offered me suggestions on what I should have the seller fix, what I could expect to fix myself and when to call a professional in. I was nice to get a honest, professional and unbiased opinion on the biggest financial commitment of my life. He completed the inspection in a few hours (done by 1 pm yesterday) and I had his full report, complete with pictures, sitting in my inbox at 10 am this morning. I will certainly be using him for my next home inspection!

John is very knowledgeable and walked us through the process, as first time home buyers, very…read morethoroughly. I definitely would recommend his service! He is friendly, prompt and gets back to you quickly!

I cannot rave enough about Take Charge Electric!! We had them out to upgrade our meter box and…read morehelp us with completing the wiring of our new garage. Matthew Woodriff was amazing - he not only did incredible work, truly taking pride in his work (even bragging to my detail loving husband about how perfectly even his wires were, which made my husband a very happy man) but he worked all day in the rain and returned early on a Saturday to finish the job. He's truly a perfectionist. He's what everyone should want in an electrician. We'll hire him for every single electrical job from now on. And I highly suggest you do the same! Small town local business, run by him and his wife. Clearly dedicated to quality and determined to serve our community for the long term. If you have any electrical needs - these guys should be your go to.

They gave me an written estimate for service of $300 and once they got here and saw that a line…read morewould need to be run they increased it to $680. The tech who was very nice said it was because of a miscommunication at the office. I asked if they might be able to lower that to $500 and he went outside and called the owner. When he came back in, he said it would be $1100. I told him no thank you and I was going to get other bids. Then he asked me for $250 for coming out and so I wrote him a check. I spoke to a woman named Jen from the office and she said yes it was a miscommunication but to go from $300 to $680 before taxes to then $1100 feels pretty unethical to me. If you make a mistake in your bidding process at your office, have some integrity and accept responsibility and meet somebody in the middle.