We had a multi mini-split unit installed and we can't say enough about how professional & polite…read morethe crew is and very professional they all did a great job! We would highly recommend them.

Installed Heat-pump, furnace, air cleaner and ducting. System never worked correctly in over 3…read moreyears with multiple, conflicting excuses that turned out not to be true and service calls that were not completed (did not even clean the system filters). Finally figured out the system was incorrectly installed originally! When I called to politely discuss the last service bill, I was told we could take our business elsewhere ..... GREAT ADVICE (the best thing they did) !!!

We have been so pleased with their service and promptness. We had several issues at our house and…read morethey responded quickly and got our electrical issues taken care of. They also coordinated with our septic company as there were issues there as well- which we did not know about. We would definitely recommend them.

Carlson Electric has replaced and added outlets, ceiling fans, and lighting in my house and I…read morerecommend them to everyone I know who has electrical work that needs to be done. They're knowledgeable, friendly, honest, and do the job right the first time. I had a faulty outlet during the pandemic and they wore masks, left a clean area, and were very quick.

My office building recently experienced a vandalism that destroyed our heat pump. This happened…read moretwo weeks before a major heat wave. I called my usual A/C guys (the Big Boy in town) and I tried to work with them for a month. They put me off, the woukd t return my calls, I had a really bad experience with one of their managers.....all while I had to shut my office and send my staff hone due to the heat. A month later, I still had no date from the big boy, in fact that hadn't even ordered my parts. I called Ben, he was at my office in a few hours and the new heat pump was installed two weeks later. During a real heat wave I honestly couldn't believe he got the parts so fast. Ben and his crew worked until 2am to install our nee heat pump. He was prompt, courteous and saved me over $1000 from my Big Boy bid. I would recommend this company to anyone needing air/heat help who values great communication.

Great company to call for heating and air conditioning issues. Ben is knowledgeable, personable and…read morereturns calls promptly. After we contacted him, he came out the next day to assess our problem and had us up and running within a day or so - and at a cost that was more than fair. Would highly recommend him.

Chris called me back within an hour of me leaving a message for them on a Sunday. My water heater…read morewas replaced in less than 24 hours! The technicians were professional and did quality work at an affordable price. I would 100% recommend them to anyone.

Thank you so much Preventative Plumbing Solutions for the best and fastest service that anyone…read morecould ever ask for. Our single knob tub faucet would not shut off all the way and was dripping a ton. So I call Preventative Plumbing Solutions and left a message and Chris called me back right away and made some arrangements so he could come fix our tub faucet right away and once he got here it only took him about 30-40 minutes total to repair the problem with a new faucet cartridge instead of having to replace the whole faucet. He did a great job and cleaned up and was very nice and enjoyable. I was very lucky to find this company and will be using them on some other plumbing things we are looking to change and do on our home. Don't hesitate to give them a call they sure helped me out on a very stressful situation. Thank you Chris and Company. Ron / Yelm Wa

They put in a Navien Tankless water heater last year. They were supposed to come back in March to…read moredo the first year's service which was part of the cost of the installation. Well, Tom has a new license but has disconnected his two phone numbers and I've sent registered and return receipt letters to his addresses and they have been returned by the PO. He could be nice then turn and be rude. He refused to give a signed contract but did give a receipt that I thought would be binding. Before we hired him and Brian I made sure he had a bond and license. He kept saying I was just supposed to trust him. They did the work and the tankless works fine but when I did a call back on an issue I left several messages and when I didn't get a response I called Navien. When he finally came he kept saying to call him not the company and I told him that I did. Brian was supposed to take over the business but there is no way of getting ahold of either of them. Beware of any business that won't give you a signed contract up front and says just trust me. He was good...until he wasn't.

Tom and Brian are awesome people. They are reliable, trustworthy, professional, knowledgeable and…read morepersonable. We have done business with Tom for the past 10 years. Started out with small jobs and then we had him re-plumb our whole house. (Plumbing was in the ceiling and we had it all moved to under the house). They have always done a great job for us. Last Saturday, I had a copper pipe burst at the hot water tank. I of course called Tom. Since he is not open on the weekends, but I called him. While I waiting for him to return my call, I called other plumbing companies. Only one place was open and I was told no one could help me until Monday. Tom called me back after just a few minutes. Although he was not open and is not scheduled for emergency services, he came right over. Tom said he could hear to panic in my voice and could not turn me away, he had to help. Tom is my superhero! He is customer focused and cares about a job well done. Tom and Brian have a customer for life!

My 40 plus year old drain field distribution lines (which are about 100' each had become (in…read moreseveral areas) plugged solid with roots, causing wastewater to start backing up and overflowing the septic tank. I could not be more pleased with the professionalism and work ethic they displayed as it took approximately twice as long as was expected. They just kept at it until all three lines were completely cleared and running clear. Sean was the lead on this group. I thought the final cost was very reasonable considering they and a two man crew from Goeble worked for nearly 4 hours on what was originally estimated to take a little over half that time.

A great surprise. If you had asked me BEFORE what I thought of plumbers or the plumbing business,…read moreI would have said that it is a parasitical business that should be regulated by the government because of the overwhelming tendency to fraud. So I was nervous when I needed a plumber. But they worked fast, as if they were trying to get the job done as quickly as possible to keep the bill down. They could have dragged their heals a little bit to puff up the bill, but they didn't. Given that this isn't a business that can benefit from repeat business from loyal customers, it is honesty for honesty's sake.

I recently (Jan. 2024) coordinated the repair of my mother-in-law's 30+ years old furnace which had…read morea heat pump failure. Vincent, from Christianson's Furnace Repair, inspected the equipment and counseled me on the cost of the repair and also gave me a ballpark estimate for a complete furnace replacement. After consulting with family members, we decided on the repair option. An appointment was made at our request for a couple of days later and Vincent made the repair. Vincent was pleasant and patient to work with. The work was completed correctly for the quoted price. Also, this work was a bit out of the immediate service area. The service was appreciated.

On time, friendly and knowledgeable. Got my heat pump up and running again pretty quickly. My only…read morecomplaint would be the cost of repairing the small pinhole in the copper pipe. $750 seems very expensive. If it wasn't for that it would have probably been a 5 star.

Friendly, professional, and efficient! We will be utilizing their service again!…read more I appreciate businesses that send you reminders!

I scheduled One Chimney Services through Yelp, and they sent me a quote, which I accepted. We set a…read moredate via email, and I called to confirm the appointment a week before the scheduled date. They said they would be there between 1 and 4 pm. I called them just before 4 pm, and they said I wasn't on his schedule, and they don't service our area. Okay, back to square one, very frustrating.