Yesterday around 3:30 p.m., my family and I stopped by one of our favorite ice cream shops, The Big…read moreScoop, and we were truly impressed by Courtney. From the moment we walked in, she greeted us with a warm smile and outstanding customer service. Although she was the only employee working, she handled everything with professionalism, efficiency, and grace. There were already three families enjoying their ice cream when we arrived, and while we were there, she served our family along with three additional families--all while scooping ice cream, operating the cash register, and keeping things running smoothly. I asked if she was always scheduled to work alone, and she mentioned that another employee was supposed to arrive at 3:00 p.m. By the time we left around 4:20 p.m., she was still managing the entire shop by herself without ever losing her positive attitude or composure. Courtney deserves recognition for her incredible work ethic, professionalism, and dedication. In a time when great customer service can be hard to find, she set an outstanding example. Thank you, Courtney, for making our visit such a wonderful experience. The Big Scoop is fortunate to have someone like you representing their business!

Came here on a whim while we were out here at Anvil. I randomly decided: let's get some ice cream!!…read moreFired up Yelp, and bam... less than a 5 minute drive. What an AMAZING find... Yelp was spot on! The employees were SOOOO friendly and inviting. They were all smiles, let my daughter ask all the questions, and just pleasant to work with. They made the experience (and the ice cream) one that made us immediately want to come back. With all the competition in the area for ice cream, this place is definitely a top contender! If you're in the area, make sure you come and visit! Food Taste: 5 Overall Service: 5 Value of service to cost: 5 Facility: 5 Ambiance: Imagine an ice cream shop... then modernize it and some fun colors and recipes... there ya go! Repeat customer: yes Dog Friendly: outside seating maybe - can't remember

I'll start with the customer service, the gorgeous older lady working the counter (I'm assuming was…read moreone of the owners) was an absolute doll. She greeted everyone coming in, was patient with new customers and explained the process of building your own combination or picking from their selections (which was adorable) she probably showed the best customer service that I've seen in awhile. Just absolutely welcoming and kind. The atmosphere was great, cute games for children to play, they do discounts sometimes which February was daddy daughter month. There's vibrant painting on the walls, we had a great time and will be back. Also Marley said the hot cocoa was a thumbs up

This is our first time trying this place, staff were so nice and patience…read more We will be back to try others. Cute place for kids that love ice cream.

Awesome ice cream. Pine Nut was delicious. Lots of variety. Best ice cream in area. Big variety of…read morefruit bars. Churros excellent.

First, stepping into the store, it was playfully decorated and very clean. I couldn't really find…read morethe menu and we asked about the ice cream sizes. They offer tasting too if you're unsure about what to order. one scoop of Fresca con leche 8/10 At first it was a bit icy but as it melted it was very cream and delicious 3 scoops of coco 9/10 It was suuuuper creamy and there were bits of coconut in it too. The flavor gets boring after a while so it's definitely better with another flavor Horchata 10/10 The size was massive! We got a medium but it looked like a large. My partner said it was the best horchata he's had in Virginia. Overall, it's a great place for Mexican dessert. The portion sizes are huge, the staff is friendly, and the place is clean. The total for everything was about $28. I just wished there was a more visible menu.

Super fun store and delicious ice cream. The name has changed, so I'm sure they will update that…read moresoon.

The General Store on Richmond Road is a shop filled with Simply Southern attire, garden flags, and…read moreWilliamsburg-themed souvenirs. Visitors to the area should definitely visit here to find a gift to remind them of their trip. Located inside the store is Bubba's Ice Cream. They offer many flavors and one non-dairy option which is a sorbet. Their milkshakes also are in demand. When we visited, they had three staff scooping, and the line moved quickly. This is a popular spot, as they have a BOGO coupon in the visitors' magazine. The General Store had Fife and Drum performers playing from 7-9 pm entertaining guests in the comfortable porch. This is a fun place to visit, shop, and enjoy some ice cream.

What a cute spot with lots of photo worthy backdrops! I…read moredecided to try after seeing them across the street from my nail salon. I ordered a Aguas Fresca Pineapple! It was wonderful & I enjoyed sipping on it while soaking in the beautiful colors here!

Magonadas are my favorite, and it's usually hard to find ones that taste close to authentic just…read moreneeded som fresh mangoes but this spot nailed it. The magonadas here tasted just like the real thing. The place itself is cute, with Mexican candies for sale, and the service was quick. I'd definitely come back to try more of their desserts.

Stopped here for ice cream on a really hot day in the park. The menu offers a nice variety from…read morebubble cones, sundaes, milkshakes, to just regular scoops. The ordering system is simple and they give you a number. The air wasn't too long and the service was good. I ordered the Oreo Bubble Sundae and my sister ordered the brownie sundae. I'd never had a bubble waffle sundae before, but man was this thing good! It was quite decadent, with a chocolate bubble waffle, filled with cookies n' cream ice cream, crushed Oreos, chocolate sauce, and whipped cream. This was heavenly and was really big, definitely splittable. The brownie sundae was served in a waffle cone and included a scoop of vanilla and chocolate ice cream, topped with brownie chunks, walnuts, chocolate sauce, and whipped cream. My sister really, really liked this and was very happy with it. We both loved our ice cream and agreed it was perfect, especially considering how hot it was. Would recommend coming here and grabbing some elevated ice cream :)

So pleasantly surprised with this place!…read more Located in "France" at Busch Gardens. Bright inside with no indoor seating. Just a couple counters to stand at, but all seating is located outdoors. It's cute! Reminds me of Europe of course. When you enter, you'll see a big board with pictures, item names, descriptions, and prices. They offer floats, milkshakes, fraps, and ice cream. You pay, and then your order is created and you're called to the counter when it's ready. Yes, it may be just a tad pricey (most of the big sundaes are roughly $8.75 each,) but what amusement park has cheap food?! This stuff is SO worth it! We paid about $19 and change for a Banana Split and a Strawberry Shortcake sundae. Ice cream was so creamy (and dreamy,) it tasted like it was fresh out of a creamery. The flavors and consistency so perfect. Very generous with whipped cream and all toppings as well. My mom couldn't get over her banana split having 2 full bananas versus the usual, one split in half. We totally enjoyed this and would come here again. This was actually my most favorite thing from our full day at Busch Gardens recently!

Look I was skeptical at first but man these were so good! The Virginia butter cookie was delicious,…read morewarm when picked up and still so good the next day. The chocolate chip was a classic style and taste and met all our expectations. Although the price is high but on par for places such as crumble it was worth it for us. The reading the articles in the store about Chris was also inspiring and encouraging for young people. Great place and will come back if I'm in the area!

Nice place to stop by for a sweet treat, friendly staff, cute environment and a nice selection to…read morechoose from that rotates often. This past trip I ordered the banana bread, iced oatmeal, Oreo stuffed and chocolate lava cake. My absolute favorite was the iced oatmeal cookie which was super soft with an incredibly addicting texture. It wasn't too sweet either. Definitely will stop by again for a pick me up when I'm in the area.

My best bud and I enjoyed having a cold treat at Shoofly! They have quite a menu of ice creams and…read moredesserts, but we got the vanilla chocolate swirl toddler cones with sprinkles (jimmies, ants, or whatever you may call them!) and even the toddle cone was quite satisfying and tasty! Creamy and delicious! They do have tables and chairs with umbrellas on the side of the walk up dairy bar, could use a few more! The soft serve was made quickly and served promptly! Yum! These come heads will be back! And we didn't see a fly in sight that we had to shoo away!! Bonus!!

Awesome local spot. Service was fast & friendly. Menu was a bit overwhelming so I got soft serve…read moretwist in. CIO and my son got piña colada snow cone.