Very disappointing experience…read more I was referred to Jin by a friend who noticed some milia and skin growths on my face. I originally wanted to book a one-hour facial, but Jin insisted that the first session had to be 1.5 hours for $120. I felt something was off, but I agreed. At the beginning, I clearly pointed out the areas I wanted to address--some milia near my eyes and a raised bump on my nose. She said, "We'll talk about it later." Then she spent almost an entire hour just massaging my face. During the massage, she even said, "You don't have acne, so just enjoy the massage." But I didn't go there to relax--I came specifically to treat the milia and bumps. I can easily do massage, masking, and basic blackhead removal at home. What I needed was proper extraction and treatment, which she barely did. The actual extraction was very brief--only a small area on my forehead and along my hairline - and then a 10-minute mask. The total session didn't even last the full 1.5 hours, even though I was charged for that.（3:50 -5:10) The extraction was extremely painful, but I endured it. At the very end, she told me that removing the other milia would require an additional $100, and I'd have to come back next time. If that was the case, she should have told me upfront when assessing my skin. The pricing and treatment process felt very unclear and not transparent at all. It honestly gave me the impression that she was trying to split the service just to charge more. Also, she didn't apply sunscreen after the facial until I specifically asked, even though it was very sunny outside. That's a basic step in aftercare, and I expected more professionalism. Two days later, I messaged her to ask how long it would take for the treated area to heal. Her response was simply, "I already told you before," without any helpful or professional advice. I normally don't write reviews unless the experience is really bad, but I feel the need to warn others. This is my honest experience, and I hope it helps others make an informed decision.

Booked a 1.5 hour facial - probably one of the best I've ever had!…read more Jin was very welcoming and great to talk to, I felt like I was talking to my favorite auntie at a family party, but at the same time going through the rollercoaster of a process facials usually go through (a nice facial massage/steam - extractions - cooling mask). I really appreciated the amount of time and effort she put into getting at every pore/blemish/ingrown that I wasn't even aware of. She was very thorough with my chin and forehead in particular - lowley dumbfounded by how much I had there Definitely coming back!

I have never had a facial before, and I am grateful that I experienced my first one at Silk Skin…read moreStudio. When I described my skin sensitivities, the estheticians at Silk Skin Studio were extremely considerate and explained that the products they used were organic, gentle, and suitable for people with sensitive skin. Upon entering the suite, I already sensed a calm ambience. I was warmly greeted by the estheticians and a light aroma that surrounded the room. She proceeded with the facial, washing my face and using a lot of cooling products. She applied the products and massaged my face in a soothing manner, and I was becoming very relaxed. The things I enjoyed most about the facial treatment were the cleanser at the beginning that had a light acai fragrance and left my skin feeling very clean, and the warm towels that were used throughout the process. I also had an eye massage and red light therapy to reduce inflammation, and it was really fun and my first time having those. I am at the age where I am becoming more interested in facial treatments and spas since they are a suggested bonding activity to do with friends or bridal parties while helping to maintain skin health and mental health. I was a bit apprehensive entering, but speaking with the estheticians helped ease my nervousness and made me less self-conscious about my skin. Also, I felt the results instantly when I left. My skin was a lot more hydrated and smoother than it usually is, and a lot of the acne I have been dealing with the past few weeks was almost undetectable after this facial session. I am glad to have been handled with so much care at this studio.

I get my facials done with Linh and it is the perfect hour long pampering session! I get the…read morecustomized facial, and I just let her do her thing. She is located in a small studio and runs everything single handed-ly, so only one person at a time. The room is clean and cozy. Highly recommend if you want a simple but effective facial specific to your skin's needs!

I can't recommend Cindy enough! I hadn't had a facial in years, and my skin was looking incredibly…read moredull. I had a lot of blackheads and whiteheads and knew it was time for a reset. I originally booked an acne facial, but after taking a close look at my skin, Cindy recommended that a congested skin facial paired with microdermabrasion would be a better fit. I really appreciated that she customized the treatment based on what my skin actually needed instead of just sticking with what I had booked. She was so thorough and took her time with my facial. She removed an incredible amount of blackheads and whiteheads, and I never felt rushed. Throughout the appointment, she explained what she was doing, answered all of my questions, and gave me personalized recommendations for how to care for my skin between appointments. I know one facial isn't going to fix years of congestion, but my skin already feels so much cleaner and refreshed, and I left feeling like I had a plan moving forward. Cindy is knowledgeable, honest, and truly cares about helping her clients achieve healthy skin. I'm looking forward to continuing my skincare journey with her and would absolutely recommend her to anyone looking for someone who genuinely wants the best for your skin!

I've been getting facials from Cindy for the past 2 years, and I trusted her to get my skin…read morewedding-ready. She absolutely delivered! Recently I was dealing with a lot of textured skin and closed comedones, and she cleared them up so well. Cindy is super knowledgeable, gives thoughtful recommendations, and always ensures I'm comfortable during appointments. I also love that the Fruitdale location has private rooms instead of an open concept space. It feels much more spa-like.

I've gone to Aily many times for facials, and she is honestly the best compared to other places…read moreI've been to in the past. She is so gentle with extractions and has really helped improve my PIE and acne over time. I always leave feeling relaxed after every session, and I really appreciate that I never feel pressured into buying anything or adding extra services. One thing that really stands out is that she works the full hour and is attentive the entire time. At a lot of other places I've been to, they disappear once the face mask is on, but Aily continues to take care of you by moisturizing your hands and back and making the experience feel truly relaxing and luxurious. Highly recommend her if you're looking for someone skilled, caring, and consistent!

My family has been coming to Sophia's Natural Skincare since 2007, and every one of them has had…read moregreat experiences. Sophia has taken care of our whole family, including me. I've been going for over 8 years now. I don't have a before photo, but the after shot shows the part of my face that's usually loaded with acne. No matter how bad my skin is when I walk in, whether it's from athletics or just my own negligence, Sophia always manages to bring it back to life. She's the reason we keep coming back. I approve this message. :D

Quite simply our go-to spa when we don't need the jacuzzi, sauna, showers, etc…read more The staff is awesome! Very friendly. Efficient. And they do everything they can for you to work you into their schedule. Every massage leaves you wishing you could come weekly! You can't miss with anyone on their staff either. Parking in the rear.

I highly recommend all of Christine's services…read more I have done the eyelash lift and tint with Christine several times now. The results are always amazing and last a long time (6-8 weeks). I had not done any eyelash treatment before, and I am glad I did this procedure with Christine to enhance my natural lashes. I have also done dermaplanning with Christine at least 5-6 times over the past year. The dermaplanning makes my skin so beautiful and glowing, along with a facial and collagen mask. Christine is very professional, and shows a lot of care for my skin and making sure my sensitive skin doesn't negatively react to any products. I have also done eyebrow and other waxing services with Christine. Everything I've experienced with Christine is excellent, and I also appreciate the later hours she is available so I can come in after work when needed. The pricing is also very reasonable compared to other places. I left for all of my vacations abroad in 2025 feeling absolutely gorgeous thanks to Christine & TrioSpa!!

I can really recommend MeMe from my personal experience going to her for hormonal acne concerns…read moreover the last 4.5 months. She gives firm and clear advice on consistency of skincare, which is something I was too lax on. And the new AM/PM routine really started to show results after daily consistent use around month 3. My skin is way better now, and has far less active breakouts and congestion than where I started from. When breakouts do happen, they are individual small pimples and not clusters of breakouts. So they go away on their own much faster. It's a relief to have clear skin again, thanks MeMe!

MeMe is really great. This was my first experience getting my skin looked at anywhere and she…read morereally helped ease me into the experience. She's so detailed and knowledgeable about skincare. I am really excited to continue working with her. I felt like she really listened and gave me a lot of insight on my skin type. I really recommend going here!

I want to preface that I have had no experience or work done in the past and want to look natural…read moreand youthful without drastic changes. I've always been hesitant to go to a medspa because of what I've read and heard about how pushy some businesses can be with new clients. I also felt intimidated that I would be talked down to because I have only researched treatments and have had no prior experience. I'm really thankful to say that my experience at Skin Refine Medspa has been extremely positive. I felt seen, heard and understood. Most of all I felt safe! I've been going to Skin Refine since January of last year and I absolutely loved my experience so much, I've been returning since and recommending them to my friends! In fact, I just went in today and felt confident to schedule a new treatment for myself. Thank you to the Skin Refine staff for making me feel safe and secure in my own skin. I am grateful for the ability to ask questions without committing to anything until I'm ready. I feel beautiful and so happy with my results!

I've been going here for a year, and the staff has always been nice. I came here for acne scars…read moreI've had my whole life. Maryam has been incredible as my provider for fraxel laser, microneedling, and RHA redensity treatments. I've also received diamondglows here. It's a great refresher for your face. Maryam also provided tips on maximizing results and always takes your opinion in her recommendations. Altogether, my face has vastly improved. You can argue the treatments are pricy, but buying packages will get you a discount. I just think that's how the industry works so always get packages if you can. This place has a variety of treatment options, though they don't offer something like subcision, which is a more-involved procedure. But I'll just get that somewhere else and continue to come here for other treatments. Of course, they've recommended fillers and such for me. Rha redensity is like one. But they've been respectful that I prefer treatments like fraxel laser and such. There is a reason why they recommend filler though, because it does show faster results than others. The rha redensity provided the most improvement in a shorter time. They also have the skincare you need to purchase with ease. You're going to say those are expensive but they're not selling you products like La mer cream for $400. There is a parking lot, and there's always been space when I went, but the traffic getting there can be a bit much. All in all, I recommend doing at least one treatment here to see how you like it. You can also visit their instagram to see other's results. You might even see mine!

I needed a facial treatment and Inna was the right person to go to!…read more I made my way allllll the way from San Francisco to San Jose just to see her. Right off the bat, I could see the place was clean and well taken care of, the ambiance and mood lighting was so soothing, and she helped explain every step of my hydrafacial. Also, she's incredibly sweet, caring, and I felt like she was very passionate about her work. I left feeling like a million bucks and would definitely come back for another facial.

This is the best facial I've ever had in my life. I am so glad I found Inna! Her hands are…read moreabsolutely magic. Love the harmony facial and buccal facial massage! My face always looks so contoured after her treatments and I'm always left with a beautiful glow. Not only are her facials 100/10, but she is an AMAZING person. She genuinely cares about you and your skin and will make you look beautiful. Her prices are competitive and the service is TOP QUALITY! Best esthetician in the Bay Area! Highly recommend her!! You won't regret it