I'm a Marriott Platinum Elite member. I travel a lot. I stay at a lot of Marriott hotels. Some are…read moregreat, others run down. Some are well staffed, some not so well staffed. This one has a complete JERK of a manager! When I made the reservation week ago, I requested a late checkout. That's a perk of being a Platinum Elite member. It matters to me. When I arrived, I confirmed the late checkout. No problem. At 11:46AM on the Sunday of my last day, the housekeeper knocked on the door. I told her I have a late checkout and went about my business. Moments later the manager called my room. He told me they're busy and have 49 checkouts today and that I had 5 minutes to leave my room or be charged with another day. I explained the steps I had taken and he tried to tell me that he "wasn't the person who checked [me] in". I told him that's not my problem -- that this isn't the first time I've checked into a Marriott hotel -- it's actually the third this week -- and that I'm acutely aware of and follow the process. Dejected that his bullying tactic didn't work (like they have enough housekeepers to clean 40 rooms in 2 hours), he said I could have my 2PM late checkout. What a complete jerk! I'll never return. Ever. And neither will anyone at my company. I guarantee that! About the hotel: there are 3 carts in the whole place...for 40 checkout's on a Sunday afternoon. The signage for the elevators is wrong -- at the wrong end of the hallways if you can believe it -- yet nobody has corrected it. The elevators have buttons missing -- front desk lady said it's been like that for a while "but they're not important buttons, so it still works just fine." There's no drawer in the room for utensils -- they're on a shelf in a plastic container. Bedroom 2 is so small you can't layout luggage anywhere other than on the bed or in the kitchen...and there's no folding luggage in either bedroom, which makes no sense whatsoever. The good: it's close to a mall and ballpark. The rooms were clean, albeit dated, and the table and chairs which is positioned in the middle of the kitchen, can be moved against the wall where it was supposed to be in the first place so you can plug in your computer. Avoid this place like the plague. No place is worth being bullied. And there are Marriott and other hotels within walking distance to choose from. What a jerk!

The staff was friendly. No complaints there. However the…read moreroom's cleanliness was disappointing. When we walked into the room we were overwhelmed with odor. It smelled like hot dogs or fried bologna and it did not go away. It was super strong and became nauseating. We were too tired to request a new room at 10pm and I wasnt sure there even was another one available. It was a busy weekend. The plumbing fixtures were spotty and streaked and looked like they were cleaned with dirty water. We just drank out of our water bottles. That kind of made us skeptical to use any glasses provided Did not try the breakfast so I cannot review.

We enjoyed our stay at the Hampton Inn in town for a wedding. The check in was easy, which was so…read morenice considering we didn't make the reservation, but there were no problems. The room was clean and we enjoyed the coffee out most of the day until the evening, plus the tea option was nice. The continental breakfast was a good one, loved the eggs, super flavorful (more so than usual and love having the egg and ham combination, don't think we see that one too often. They even have Chobai (spelling ??) yogurt, just wished they had granola to add (they might have, I just missed it). It was a great breakfast with cereals and baked goods, you can toast them too. Loved the waffles and the topping options, our boys had a load of fun with all your sweet toppings. The pool is a good size and warm, just a super slippery surface, like scary to walk slippery, might want to look into that. We also had trouble getting onto the wifi, the window wouldn't pop up asking if we agree to the hotel terms, so we settled for our hotspots. It could have been user error why that window didn't pop up, I have no idea. But the service was great and clean and it's in a great location with many places to eat within walking distance and also a movie theater and mall that you can easily walk too as well. We'd highly recommend staying at this Hampton Inn.

First of all, we were promised a room with a tub/shower combo, but we didn't get that. When we…read morechecked out, I made sure to let the woman at the front desk know we weren't given the room we requested and was promised by a rep. She immediately blamed me, and told me that I called a third party who reserved the room for me. I told her I didn't contact any third party. I was probably re-routed to a third party when I contacted the Hampton's reservation number online. That wasn't my fault. She insisted that it was. She never apologized, never offered a small discount -- nothing. Sorry, but for $340, a paying customer should get what they asked for. The staff was rude, curt, and acted like they couldn't have cared less if we were there or not. The room was dirty, the bedding smelled like the last time they were laundered, cell phones weren't even invented! There was only one outlet near the bathroom vanity, and only one side table had a phone charger. If you stay here (and I would advise you not to), bring flip-flops or slippers because you will end up with filthy dirty feet. The floors are disgusting! If I could give zero stars here, I would! Steer clear of THIS place!

Bed bugs is an understatement! On top of one of our rooms having blood all over the sheets . Which…read moreis a common indicator of having bed bugs . This place is not good ! Beware do not stay here . I was in town for two days and I'm covered in bites from ears to toes and I'm one of three of us who got them .

BED BUGS!!! I checked in here on a work trip. Spent about 2 hours in my room before getting ready…read morefor bed. Turned my pillow over and very clearly saw what resembled a brown tick (later learned that ticks and bed bugs look very similar) on the pillow. I screeched and threw it across the room. Immediately left the hotel and went to the Holiday Inn Express 10 minutes away which was the same price and 1000x cleaner and nicer. So not only were there bedbugs in my room but the assistant manager stated that he would be unable to refund my room when I explained what happened. He implied that they do not believe me and will have to wait until the exterminator comes through. I definitely think this should have been immediately refunded.... GROSS!

I loved this hotel. Would stay here again. Room is well…read morethoughtout. Spacious. Clean. However the AC unit I had was broken. Leaked water all over the floor. Had to have someone repetitively come in and sop it up. Was not given a discount for this and felt I should have been. L

Had the weirdest interaction with either the front desk guy or the manager, can't tell which. He…read morewas a middle aged dude wearing a plaid shirt, and this literally just happened. He basically tried to convince me not to stay here, and made some weird misogynistic "the woman calls the shots" comment when I said I was gonna talk to my wife before deciding. But he literally lied about the rates claiming they were double what they were until I said I was looking at the app and he was wrong, then he "checked the system" and "saw I was right". Not sure if he was just being racist (I'm Hispanic) or what but I've never been more put off by someone working the desk at a Hilton. Maybe this is the greatest home2 ever, I won't know, cause this guy was a weirdo and very off putting. 1 star for the weird middle aged desk guy

I've stayed at many Holiday Inn Expresses. As a matter fact, it is my go to hotel when traveling…read more There's something about their breakfast that is attractive! I might go so far as essay if this particular building, this particular, HIE, may very well be the nicest I've ever stayed. The staff was exceptionally helpful when I inquired on a "local" establishment to eat (Sunrise Inn, by the way, was excellent). And every evening, the snacks come out! Clean. Well lit. And support staff. Everything you want when it comes to feeling comfortable for the evening. I always rate based upon whether or not I would return: if I'm ever in the area, and I need a place to stay, this will be where I end up.

We came to stay here for the weekend because we were in town for a funeral. I will say for a…read moreneeding a place to stay and be close to Youngstown, OH this place works! Now it's not usually my first choice I tend to stay a little further in but it's doable. The staff is so accommodating from when you check in to the complimentary breakfast served every morning. I have not had such treatment in a while at a hotel it was shocking. I will say the bathroom needs some updating as it seemed to hold in a lot of moisture. There were few places around the tile that needs some tender scrubbing care. The rooms also are not noise proof. You will here everything above you (I recommend staying on the top floor) plus everything in the hallway. Our room was by the pool and "gym" so there was heavy foot traffic. Now gym is in quotes because you're not getting a grand workout but if you want to do some cardio and some might lifting it will work. The pool space was nice! Very warm inside so be prepared if you're going to be in there. There was also a hot tub space in there too. I would stay here again when I come out to Youngstown, OH.

Extremely pleasant staff. Nice little warm free breakfast and not too busy. Definitely will stay…read morehere again when back on business. Perfect location, clean rooms and very comfortable stay.

We reserved a room for 4 nights over the 4th of July weekend. The first 2 nights were fine, room…read morewas clean, staff was friendly. (Other than the fact that they charged for parking, and $125 for a pet.) On the third day, July 6th we left early and returned early evening, only to be told that the hotel had no electricity and that we could not even enter our room since the electronic key cards would not work. After sitting outside in 90 degree weather for about 30 minutes, I tried the key card and it actually did work. The room had no electricity, no AC, and a window that only opened about 2". We decided to go to a hotel that had electricity. We packed in the dark, and then asked for a refund for that day and the following day. They refused to refund for the 6th as we had stayed past check out. The fact that the room was basically uninhabitable made no difference. The only thing the clerk offered for such a major inconvenience was a few bags of snacks. I won't be staying at any Fairfield Inns anytime soon!

Walked in and went to get coffee. There is basically no coffee and it's absolutely cold. Asked…read morethe front desk clerk- Manisha if she could make some fresh coffee and she said "No, we don't do that here at this time" they only make it in the morning". This is the first Hampton Inn that has ever stated something like this and refused to make a pot of coffee. Is this a new trend? If so, it is very disappointing.

Couldn't have been happier with our stay at this hotel especially being a dog owner. They…read moreaccommodated us on the 1st floor right next to the outside door adjacent to their pet area (Room 129 if it's available). You can unload at the door quickly into the room & park right around the corner in front of the dog wee area. The room was clean, the bathroom was super clean, they have a hot or cold breakfast station. Across the street is a phenomenal ice cream place if you are here for summer. Hotel is right off the highway & plenty of restaurants in the area. They have a grub hub offer if you don't want to leave your dog(s) alone. All in all a great overnight stay on our road trip.

7/19/25 We stayed…read moreone night at Hampton Inn by Hilton Youngstown-West I-80 as this was about half-way point between NYC and Chicago. It was just a rest stop for us. This hotel was clean and quiet. There were several restaurants around the hotel in walking distance. We had room 301, which was at the far end of the building. Oddly the main entrance is at 1 end of the building, most hotel is in the middleish. If you have issues walking, I suggest asking for a room closer to the elevator. Our king room was huge! It felt like there was a missed opportunity as this would have been a spacious double queen room. Bathroom was at the far end of the room, which was only a little problematic when you really have to go! LOL The coat hangar on the wall is genius for rainy days or even colder weather. The only thing that puzzled us was the lack of dresser/drawer space... Microwave in the middle, fridge on the left, what is that door on the right? We opened it and it was 3 baskets. Was this our dresser/drawer space? Odd... But since we were only staying 1 night we didn't need to use this... Pool but no hot tub, tiny gym, and 1 computer and printer in the business center. Breakfast was included and it was standard hotel fare. We would definitely stay here again, if we do another long road trip.

Clean and comfortable and quiet. Great option for an overnight pass through. The Indian restaurant…read moreacross the parking lot was good for a quick dinner.

Love the atmosphere. Love the views and access to outdoor bars . The food is very good . I have had…read morebreakfast lunch and dinner there

Food and service less than mediocre. Pretty sad. Nice golf but tainted by slow service and…read moreinstitutional food. Yuck.