Closed!! For good reason awful owner and stylists do what they want not litening to clients want,…read morehence closed.

I scheduled an appointment with KellyAnn for my daughter, It was her 1st time going to her. The…read moreappointment was for a haircut, to clean up her dead ends...not a new style. When I made the appointment, I asked if she was experienced with ethnic hair. I was told yes, she was trained in textured hair. Once at the salon, daughter in the chair, I asked KellyAnn how much experience she has with this type of hair while holding my daughter's long hair. She looked at me and said "I am VERY experienced." I thought great and continued to discuss what we were looking for in a haircut. I wanted her ends cut off (cut was to go from middle of the back to middle of the shoulder blades). The horror begins...I am waiting in the sitting area for 2.5 HOURS! Remember, IT"S ONLY A CUT/TRIM!!! I finally take peek and notice my daughter under the dryer with 2-strand twists. (KellyAnn was trying to make her curls come in.) Once done, my daughter comes from around the corner, hair is now shoulder length. My initial thought was "okay, shorter than we discussed" I was not impressed. I asked if layers were put in because I could see different lengths. Couldn't really gauge the cut because the 2-strand twists made everything lay different. Once home and daughters hair washed I could truly see the cut, her hair was completely JACKED up!!! OMG!! HORRENDOUS! I sent an email and the owner responded with an apology and he told me he would look into it the next day and get back to me. That was 4 days ago and I still haven't heard back. I even sent a second email requesting a refund for the srvice...no response. I had a great experience with one of their stylists on my curly hair, Tennille. But, I would not recommend KellyAnn for "textured hair". My daughter's hair looks like an overgrown mullet. Her hair has 2 distinct levels opposed layers. The salon owner apologized but without following up on his initial email, I have determined that customer satisfaction is not his priority being he has not resolved this complaint. I requested a refund for service and tip $44.85 ...crickets. I would not recommend this salon based on my experience there. (I will add pictures if this platform allows me to as I move through the steps of posting the review)

DO NOT GO TO THIS SALON. IT'S OVERPRICED AND LINDA IS NOT A WELL-TRAINED NAIL TECHNICIAN AND SHE…read moreDOES NOT STAND BEHIND HER WORK. Regarding my visit to LP House of Beauty, 19810 Torrence Avenue, Lynwood, IL 60411 on April 9, 2022. The environment is pleasant, quiet, and relaxing. There were only four people in the shop, Linda, her visitor and me and my granddaughter. About an hour later the visitor left. I gave LP House of Beauty one star for the environment and my first impression of Linda. Everything after that was downhill. Because Linda's the only nail technician in the shop we had to take turns. The cost of two pedicures and manicures was $175 plus $28 or $30 tip, can't remember which. We were in the shop well over 4 hours. We both received regular pedicures that were ok. The manicures started off wrong. I requested a regular manicure. Linda's shaping and grooming of the nails (like removing hang nails, cleaning cuticles, etc.) NEEDS A LOT OF WORK. Our nails looked like we shaped them. Moving on to the polish stage, Linda started out using regular polish on my nails but she switched to a no-chip polish! Why or when it happened, I didn't know until she sighed loudly and said, "I made a mistake!" She admitted that she had switched to the no-chip and continued to use the no-chip polish saying she wasn't going to charge me for the no-chip. She also admitted that she had done the same thing with another customer. My granddaughter requested a no-chip manicure. She gets manicures more often than I do, and she was immediately dissatisfied with how Linda shaped and cleaned up her nails and how she applied the no-chip polish. As her nails dried you could see that Linda had not applied enough coats of the no-chip polish. Instead of being a vibrant yellowish green color it was brownish yellow. In the more than 4 hours in the shop, not one other customer showed up. That should've been a red flag! Two days after receiving service from Linda, my no-chip polish begin to chip. I spoke with my granddaughter, and she was having the same problem along with her color looking faded because not enough coats of polish had been applied. I called Linda and she said the nails would chip because she had applied the no-chip and regular polish on my nails. (I thought, why didn't you be honest and just redo them at that time?!) I told her the same thing was happening to my granddaughter's nails but she didn't want a redo. The truth was that she didn't want Linda to touch her nails again. Linda said that I could return for a redo. A day later, I returned to the shop and Linda did my nails again with a no-charge no-chip manicure. I tipped her $10.00 for the redo. About three days later my no-chip nails begin to chip badly. I had never experienced this kind of trouble with a manicure so I was getting very frustrated. I called Linda again and told her that since she tried and failed to remedy the problem I just wanted a refund for both manicures since my granddaughter was having the same problem. I sent her photos of both manicures. But, Linda refused to issue a refund. She said she had a No Refund policy. I told her that I never saw a sign in her shop, she said it was online where you book appointments. I told her that I paid for the services but that I never booked the reservation that was handled by my granddaughter. When I asked my granddaughter about the No Refund policy, she said she never saw it online. Here's why .... LINDA ADVERTISES HER BUSINESS ON SEVERAL SITES BUT SHE DOESN'T HAVE A WEBSITE SPECIFIC TO HER BUSINESS. I SEARCHED AND FINALLY FOUND ONE WEBSITE THAT SHOWED A NO REFUND POLICY NOTICE BUT THAT NOTICE WAS AT THE END OF HER MANY SERVICES. TO KNOW THE POLICY EXISTED, YOU'LL HAVE TO READ THROUGH ALL OF HER SERVICES. I FOUND SEVERAL OTHER SITES ADVERTISING HER BUSINESS BUT NONE OF THEM SHOWED A REFUND POLICY. Since my granddaughter said she never saw a No Refund Policy, she may have been on another site to book the appointment. I explained that to Linda, but she became annoyed and said she would not issue a refund for the two manicures. Also, she stopped responding to my texts and calls. I thought I was being fair in giving Linda another chance to correct her first mistake by allowing her to redo my nails. For the redo, I tipped her to show my appreciation knowing that my granddaughter was unhappy with her service. However, Linda wanted me to return for a second redo to fix the nails chipping! I told her no, I didn't see the purpose in trying a third time. That occurred around mid-April 2022 and that's where we ended. I apologize for the lengthy review, but I really want to stop others from supporting this shop. I'm always enthusiastic about supporting black-owned businesses so I was ready to become a regular customer at LP House of Beauty, 19810 Torrence Avenue, Lynwood, IL 60411. But I can't support subpar black businesses any more than I can support any other subpar business establishment.

Linda was absolutely amazing! If I could give more than five stars I would!!! Not only did she take…read moreher time and give me the most perfect no chip manicure but she is incredibly friendly and a pleasure to sit and chat with. Her salon is extremely clean and inviting. I will definitely be back again.

I recently returned to this salon after many years away. I had stopped coming when the previous…read moreowner became rude to customers, but I heard the business was under new management and decided to give it another try. The staff I interacted with were kind and professional, which I appreciated. Unfortunately, my pedicure experience itself was anything but relaxing. There is a sign posted at the front stating that children are not allowed unless they are being serviced and that strollers and carriers are not permitted. However, during my appointment there was a dog being pushed through the salon in a stroller that barked repeatedly. Aside from the obvious sanitation concerns of animals in a nail salon environment, this was extremely uncomfortable for me personally. I have a longstanding fear of dogs due to childhood trauma, and I spent most of my appointment anxious and on the verge of tears while trying to get through what should have been a relaxing service. To add to the atmosphere, there was also a very loud conversation happening in the next room that carried throughout the salon. I truly wanted to enjoy returning here because the staff were kind, but the experience was tense and stressful instead of peaceful. If policies are posted at the door, they should be applied consistently so that all customers can feel comfortable and have the relaxing experience they came in for.

Atmosphere: 4/5. Small and cozy area. The pedicure area in the back does have dividers which helps…read more Standard cleanliness. Could use some dusting. Definitely not nasty. Service: 5/5. I went on a Thursday afternoon and was serviced promptly. Standard pricing and they do charge for using a credit card. Friendly conversations I noted with other customers. Quality: 2/5. Pedicure was good, average. I got gel dip and one of my nails was a bit too clumpy. She did not use a cuticle softener nor warm water. Just the tool and her fingernails to push my cuticles back. I give 2 stars instead of 3 because after she was finished with the fingernail clippers and cuticle tool she placed them back in her bin without attempting to wipe them down. I know I'm not paying for top of the line sanitary equipment but come on some basic efforts could have been utilized. For me it was a convenient shop to get my nails done after shopping and it seems they have several loyal customers. But for me I don't have to return, was not above average for me.

This review is from a pedicure I had over two years ago. It was the worse pedicure I ever had. Two…read moredays after my pedicure the nail polish came off of my toe. I was going to go back but the place does not seem the same since the original owner. Very disappointing!

See Katrina she is the best! The whole staff is super friendly! Love the new location too!read more

I love this nail salon. Very reasonable priced. Awesome nails. I go monthly for a mani-pedi. Very…read morerelaxing vibe.

I highly recommend Angel Nails and Waxing! It was my first time going there and I would…read moreDefinitely be going back! They provide Wonderful service! The vibe in there very relaxing and they make you feel great! I really love how they take their time to make sure your nails are perfect. I'm a very satisfied customer. The prices are very reasonable and fair! I got both a Mani and pedi.

I was referred to this salon through my nurse and saw Kerry. She suggested a change which I was a…read morelittle reluctant to but took the plunge and I'm so glad I did, now don't get me wrong I've had problems with styling and trying to get it the way she did BUT she has made time for me at no additional cost to help me practice. The salon is very welcoming and they even keep late evening hours. I know they also do nails and more but I look forward to checking out more at this great one stop shop salon. Thanks again Kerry for a great job and I look forward to seeing you soon.

Love love Studio K! Kerry has been my go to hair stylist for the last 7 years!! She always finds a…read moreway to make sure I get the colors that I want no matter how long it takes!! I always come out a very happy customer with the colors I ask for!! Thanks Kerry see ya in a few months for the "party in my hair" touch ups!!

Call to inquiry about how much was a Pedicure and the owner was very rude!!!! She said no they're…read morenot accepting new clients I said what do you usually charge for a Pedicure. She refuse to answer very rude over the phone.

Terrible service. Please avoid going here. I came here with a bridal party of 3. For an 'upscale'…read moreboutique you would think that you would be treated like royalty, very disappointed. Upon arriving we were not greeted. We arrived 20 minutes late and notified the owner of our arrival. One person in our group decided not to get her nails done however the owner was LIVID and demanded that she pay for the "service" and she had the nerve to ask for a tip... if someone is not getting a service why would they tip.They were unprofessional and down right con artist. My nail polish was coming off within an hour the mani/pedi was rushed and the service was lacking. It's not worth the price! I would never pay $40 to get my nails painted. I could've had a child do a better job. Not worth the headache of supporting this business.

I quit my former brow tech to go to Tasha. I was referred by a friend and I haven't been…read moredisappointed yet. Upon my first visit, she gave me a tip to help grow my brows, something I'd been desperately trying to do and my former brow tech hadn't offered. I love the appointment and scheduling process as I like to do things digitally and quickly. Usually, I don't wait anymore than 5-10 minutes to be serviced. Overall, I'm pleased each time I leave the beauty bar. I will say that you may have to give this place a couple of tries before judging it (as with most places). My first visit was a little shaky because the receptionist wasn't the most helpful or welcoming to someone who'd never been in the shop and didn't know how things worked (sign-in vs. not signing in). Bottom line: Unless things changed, Tasha will be the ONLY person to do these brows!

Great place! I was thrilled when I was able to walk in on NYE. The salon is cute and the staff were…read morefriendly. I received a wax and eyebrow tint. My brows looked great but the tint faded the next day. I'm not sure what went wrong because I always get my brows tinted and it last for a week. I may go back only because I liked the lady who did it but I am on the fence.