Jeremy was the only contractor we contacted that was optimistic about repair versus replacing our…read morewhole system. Blessedly the repair worked! Very pleased with his diagnostic skills and his desire to help homeowners preserve their budgets when possible.

Very polite, professional owner.. excellent quality work, reasonable pricing, great…read morecommunication... came out to save the day for me when my a/c stopped cooling during 100 degree temps... went above and beyond... couldn't be more pleased... added Bluebonnet and Jeremy to my contacts to guarantee that next time I have a heating/cooling issue, I call these guys... In a world of companies who don't give a sh!t, it nice to work with people who do. please patronize small businesses like this... and especially these guys - this company is a winner.

Great service, again! AS ALWAYS!…read more Easily scheduled an appointment and Pete showed up when he said he would. He even gave me a phone call 40 minutes before to tell me he was on the way! He clearly explained the problem and gave me several reasonable options. Extremely professional service. I'm a huge fan of the service I get from Honest!!!

I had booked a technician to come in for an annual checkup. After some work, he decided to spend a…read moregood minute standing right in front of my window making my dogs bark like crazy while just staring at them. I told him to not intentionally annoy my dogs because I was working, which caused him to pack up his gear and leave without saying anything. He stated in his report that he didn't want to bother the homeowner for being busy working, so I was not informed of any recommended maintenance. At this point I had my gate unlocked and garage door open still for access to the attic. If I hadn't noticed that he had left, anyone could have walked in and stolen tools that I keep in the garage. I reached out to the office and the feel I got for them was that they didn't care at all. I got an "I'm sorry this was your experience" from a manager after chasing them down with emails and phone calls. The response was extremely lackluster other than "sorry you had a negative experience." I will not reward incompetence with my money.

We have loved ACA Appliance over the years however this past time I called, they have been bought…read moreout. We used to be able to get prompt service but we have been on the schedule for a week, with a general "they will come after their first call" so we had to take off work and wait around at the house so we could get our fridge fixed. At 10:15am, they call to let us know that they are not going to come and we can reschedule out another week or so. If you knew that you could not make it, call the day before so we are not wasting our time and vacation hours from work. I had recommended them to a friend recently and heard the same complaint that they went elsewhere due to the run-around. Its sad since they did have good service at one time -- but would no longer recommend unless you want your appliances down for an unreasonably long period of time and your time wasted.

this is my rating so dear. they're making a repair for my LG wash/dry tower, and have given me the…read morerunaround for a week! I have no idea when my parts will even be to them, as they refuse to share any tracking information with me. I was told today (a week after this was placed with LG) that they just found yesterday that they need to order more parts, and it will take THEM 3-5 day to PLACE the order. big regrets!!! Customer service receives an F!

Great service. I bought a $15K A/C and love it. Dillard was straightforward with me. No back and…read moreforth. I am pleased to give my money to a local business.

AC wasn't pushing cold air, they came the next day and fixed it. The Technicians was very helpful…read moreand knowledgeable.

After some search for replacing old A/C system I contacted Alex, owner of Cool Time LLC, and was…read moreimpressed by his knowledge and level of communication with potential customer. He recommended me the best option and on March 25, 2026 year his co-worker Nima installed the new system. I was very lucky to choose this company because Alex and Nima really care for their customers. When later I found that the new thermostat was not proper working ,Nima came next day after my call and replaced at no cost with another model, which works well. Highly recommend this company and my best wishes to Alex and Nima.

I've worked with Cool Time on a couple of different projects, including a full HVAC replacement,…read moreand they have always been nothing but friendly, professional, and willing to work through obstacles together. They were the only local HVAC company that would even talk to me when I wanted to use my home warranty to help pay for costs, and that alone convinced me that this is a company that genuinely cares and wants to do right by their customer. It's been a pleasure, and I'm sure it will continue to be one. Thanks guys!

We have a home in Horseshoe Bay that we also rent out, and recently our A/C stopped cooling. What…read morefollowed was a frustrating experience with multiple companies--our regular provider misdiagnosed the issue, and an AHS-dispatched technician couldn't locate the problem. A third company guessed it was the coil, and AHS ultimately denied the claim as "undetermined." After escalating with AHS, they sent Lee from KSR Air--and that's when everything changed. From the moment he arrived, Lee was professional, thorough, and clearly experienced. Within an hour, he accurately diagnosed multiple issues: a leak behind the wall caused by a nail and a bad compressor. (And for the record, the coil was perfectly fine--contrary to what the previous three companies said.) Kyle from KSR Air went above and beyond, working directly with Carrier and AHS to navigate warranty and insurance challenges. We even learned that in Texas, since 2021, manufacturers must honor warranties for subsequent homeowners--something no one else mentioned. They drove over an hour each way without complaint, replaced the compressor, fixed the leak, and handled two claims--all within 3 days, during peak A/C season. It's easy to blame service companies when dealing with home warranty frustrations, but KSR Air proved that expertise and integrity still matter. If you want your A/C issue diagnosed and fixed correctly the first time, call KSR Air.

We have home warranty through American Home Shield. Our AC wasn't cooling so we filed for service…read more Living out in the country you never know who AHS will send or how long it will take for them to get to us. AHS selected KSR. KSR contacted me the next day and they showed up they day after that. They found out it was low freon (as we figured). This isn't our first rodeo with low freon. Most HVAC companies put in freon to spec, check that we are getting cold air and call it good. KSR went into our attic to check air temp in the duct and found that the company that installed the unit had put the temperature sensor in the wrong place on the unit. They corrected that (took about a minute) and said it would keep the unit from kicking off early. We are very happy.

The kindest and most professional family owned business…read more. I've lived in Llano County for 5 years ... Clarkson has been there for me every time my AC is taking a nap... Most Grateful!!

You can count on Clarkson to do the job correctly the first time. Secondly their pricing is fair…read more We keep a maintenance contract so that twice a year, our HVAC system gets serviced. Today, Paul took care of us. Paul was very efficient and considerate. He took time to give us tips to minimize our electric bills. He is a former marine and looks an acts sharp. Plus he is very personable.

Made the mistake of using McCullough Heating and Air who are way overpriced. When challenged with…read morean offer to match a competitors price, Cedar Park responded quickly with a quote $800 less for a warranty repair. Now McCullough refuses to honor that offer because "they aren't comparable in size and service." Avoid McCullough and go with companies like Cedar Park Air who offer fair pricing.

Sean was awesome both as the technician and owner. You could tell he is serous about his quality of…read morework. Sean is very professional, explained the issues in detail and to my level of understanding. I am no Tim the Tool-man. So it was important to know what I was getting l, after the AC guy from another company came earlier was more worried about selling me a new unit for 16k and would not offer me another reasonable alternative. When it was time for the bill, I was comfortable with the price. Sean was easy to talk too and I appreciated his patience. I was not going to let this AC Guy go, he is now my bi-annual inspector so I don't have to worry about my AC going down during the hottest part of the summer. Thanks Sean!