Our second experience with Thurgood Plumbing was great - just like our first! We made an after…read morehours call and was able to make an appointment for the next morning. Gusto showed up as promised and was friendly and efficient! Thank you!

We had a toilet overflow and leak into the floor below. Thurgood Plumbing & HVAC sent Kevin over…read moreright away. Not only did they identify the problem, they gave us recommendations for any potential future issues they noticed with our plumbing and HVAC systems. They also provided us with at 3 options to fix the original problem plus cost options to prevent the future problems from happening. Jim (the cost guru) had excellent customer service and was so willing to help in any way he could. Kevin (the inspector) was very knowledgeable and answered all of my random questions that came from being a first time homebuyer. This is now my favorite company to go through and I look forward to working with them in the future.

Tanner is incredible. Even after being insulted by his phone person Janea, he came to apologize…read morepersonally. Jason and Tanner are the best.

I chose Knighton Plumbing based on recommendations that they're honest, even though their prices…read moreare on the higher end--I'm happy to pay more to support a trustworthy business. I called Thursday morning with a mainline backup, meaning no showers, toilets, laundry, or dishwasher use. They couldn't come until Friday, which I accepted. Friday morning, I called for an ETA, only to learn they'd canceled my appointment entirely (no reschedule) to handle an emergency for a large client (Salt Lake Airport). They didn't offer evening Friday or Saturday service--just canceled. I ended up waiting until Monday for another plumber (from another company), adding three more days without any water use in the house. I understand prioritizing major clients, but abruptly dropping a residential customer in a true emergency isn't acceptable. They should have made it work, even if late Friday or early Saturday. While I appreciate the honesty reputation, I strongly advise against calling them for anything urgent.

After many years with a highly advertised and expensive company, we decided to try a coupon from…read moreAny Hour Services to check our heating and cooling system. I fully expected to be told we needed a new furnace (something the other company had told us many times.) Not only did they honor the low price coupon, they checked everything, and said that though our unit was old, it was in good working condition, and they hoped to keep it that way for awhile, because some of the newer furnaces made then tended to fail. That was about six years ago, and we're still going strong with our original heating setup. We travel a lot, and wanted to get on a regular maintenance program, where Any Hour comes twice per year, and keeps everything clean and working, We can call "any hour" with any trouble or questions. It has worked well. Last month, we decided our contractor may never get around to repairing the tub that he failed to seal or finding where all the leaks were coming from, causing a roof to rain on us downstairs in the garage. We also needed to replace a brand new water heater he'd installed in our new apartment above the new garage. It constantly smelled like sulfur, and the only way to stop it was to run all 50 gallons of water out of it whenever we used it. In Mapleton, that's very expensive. We decided to get a tankless water heater, because we wouldn't have to deal with water just sitting in the tank, growing bacteria and smelling to high heaven whenever we turned on the hot water upstairs in the apartment. Any Hour fixed all the issues, including black mold on the lower floor and cracks that let black widows into the basement. They found and tackled all the problems. No more leaks or spiders! No more smelly water, and no more $300/year to keep water hot when we may not even use it for months. Andrew had discussed all the options, so we decided on a gas tankless, which would require digging a long, deep trench all the way around the house to avoid tearing up concrete. (Our neighbor's was much closer, but that wasn't going to work, either. Ha!) The project began on July 10th, and the city guy finally got here July 31st, but it didn't pass. There was a gas leak and we had to call the gas company, and then the fire department. Ugg. It was due to a faulty part, which Any Hour quickly replaced. Everything is great now, and we just need to keep leveling the trench, adjust the sprinklers, then plant grass and get the lawn to hopefully grow again. We had to repair the drywall, sprinklers and pipe, but we knew that going in, and were okay with it, because if Any Hour had hired someone, it would have been much more expensive. It was something we can do ourselves for less money, so we're glad Any Hour know that, and didn't just assume we'd go for a less hassle but more expensive option. Any Hour is now advertising a lot. I'm hoping it won't change their good prices. Communication is key. Ask, and they'll tell you! Any Hour Services also worked with us on financing this very large and detailed project, which has been very helpful. When everything hits at once, it's great to work with a business that has our backs. Eric and I highly recommend Any Hour, and we weren't paid or offered any discounts to write reviews. We want others to know we've had a great experience.

We had been loyal Any Hour customers for more than 20 years, so this review is particularly…read moredisappointing to write. When our HVAC system failed in November 2024, we turned to Any Hour and purchased a new system through them. Unfortunately, the installation experience immediately raised concerns. The installers initially arrived with a substantially inferior unit--not the equipment we had contracted and paid to receive. We had to stop the installation and insist that Any Hour provide the specific unit listed in our contract. Because of the significant cost of the HVAC system, we accepted the financing option recommended through Any Hour and entered into a 12-month interest-free agreement with GoodLeap, LLC. We believed that, because this lender was presented as part of the purchasing process, we could reasonably trust the financing arrangement. Unfortunately, during that 12-month period, we experienced a serious medical emergency that resulted in a two-week hospitalization, and we inadvertently missed the deadline to pay the balance in full. We immediately paid the principal balance in full and contacted GoodLeap regarding the situation. Despite this, GoodLeap began withdrawing nearly $938 in deferred interest directly from our bank account via ACH. What was even more alarming was discovering that after their withdrawals exceeded the original $938 interest amount, we were told we still owed an additional $400--because they were now charging interest on top of the interest. We ultimately felt we had no choice but to file complaints with the Utah Department of Financial Institutions and Utah Consumer Protection. After more than two decades of doing business with Any Hour, this experience has completely changed our opinion of the company. We understand that Any Hour is not GoodLeap, but Any Hour recommended and facilitated a relationship with a lending partner we believed had been appropriately vetted and was reputable. Between receiving the wrong HVAC equipment initially and the deeply troubling financing experience that followed, our trust has been lost. Because of this experience, we will no longer call Any Hour for service at any of our homes or rental properties. Twenty years of loyalty should have counted for something.

Drain Tech Plumbing came out and took care of our clogged line quickly and professionally! Their…read moreflat-rate pricing was fair with absolutely no hidden fees, and the technician was incredibly clean, friendly, and efficient. I had a clogged drain, and they were there in under an hour, and I didn't have an appointment. I highly recommend them to anyone in the Northern Utah area! August 19, 2026

Showed up onetime. Friendly, efficient AMA helpful. Got the job done and added in free advice.read more

Incredible company with speed and quality! They cleared a drain for us in record time! They were…read morepersonable and very knowledgeable! I highly recommend this company and will contact again for any plumbing needs!

I have used Wrights Plumbing and Rooter and there skilled plumbers multiple times. They have helped…read moreus right when we have needed them.

I needed to replace a hot water heater and Dean was fast, efficient, clean and friendly. And to top…read moreit off, his pricing was very reasonable. Would highly recommend Dean and woulduse him again if I have future plumbing needs

From the owner: With over two decades of experience, Dean Butterfield Plumbing Inc. is your trusted source for…read morecomprehensive plumbing services in Layton, Utah. From large new home installations to remodeling projects and repairs, we handle all aspects of plumbing, including water heaters, heaters, boilers, snow melt systems, and more. Our expert plumbers provide prompt, reliable service with a commitment to customer satisfaction.

friendly and professional and on time .Tech was polite .price was very good .He told me we didn't;t…read moreneed a furnace yet and saved me alot so I will call them when I do need one if I live in Utah then .

SMEDLEY IS THE BEST! Whenever I've had any plumbing or HVAC issues I call SMEDLEY's! They are…read morequick to respond and check/fix the issue! They are super honest and their knowledge and communication and repair, maintenance service are amazing! And their customer service is also amazing! One time I called another company before I knew about SMEDLEY's and they told me I needed a whole new furnace, etc. I was not in a position to get a new furnace so I called SMEDLEY's for a second opinion and the came out immediately and checked out the furnace, said it was a simple repair, fixed it and said there was no need to get a new furnace. And that furnace lasted me another ten years!!!

I've used Plumbwell a few times now to fix issues at our house. They are some of the very best in…read morethe industry. Joseph and team have always gone out of their way to explain all the options and recommendations. They have come out the next day when our water softener has an issue on a Sunday night. These folks go above and beyond. They have amazing customer service. Their pricing is honest and fair. I've recommended their services to my friends and family. Definitely 5+ star rating!

My water heater started leaking and I was able to call and get a quote with the next day getting a…read morenew tankless water heater. They gave me quotes for replacing the water heater too. They were so good to answer all my questions as well. Excellent job. Excellent service.

Jackson M was the technician. He arrived on time and performed service professionally and…read moreefficiently. Service cost performed today in 2024 for maintenance was reasonable and fair. I purchased the AC unit form Bill's Comfort Systems in 2017. Pricing and service in 2017 was fair and less than others I had estimates from for same unit. Update- Kyle C was technician 7/27/26. Very professional and great customer service. Pricing continues to be reasonable and fair. In this heat wave, I was worried I would not get an appointment for several days. Bill's Comfort System was able to give ma an appointment within a day. Highly recommend the business and technician.

I have a difficult time giving anyone a five-star review it just doesn't happen for me. That being…read moresaid the guys at Bill's are quick to respond, do good work and are competitively priced. The guys are genuinely friendly and are motivated by their customers welfare.

I have an old sprinkler system that needs constant maintenance. I was having a problem locating a…read morediaphragm for my 30 year old valve, but Michaela at Durk's helped me get a part that worked great to repair my broken valve. Thanks to Michaela and the entire Durk's team!!!

Super decent hardware/plumbing supply store. Have been here a couple times now…read more The store hours and staff work with my schedule and personality. Store is well stocked but can be a bit pricier than the big box stores but I don't mind because I would much rather shop local.