Jeff and company were very professional. I needed help with my dishwasher leaking and clogged…read moregarbage disposal. And they knew right away what the cause was after inspecting. And, they resolved the problem right away with a couple of fixes. I am very happy with the help and service and more than happy to get the invoice. But, they don't want me to pay for anything and just said "Don't worry about it. Welcome to the neighborhood". That is beyond super nice. I also liked how good they are at explaining the issue and genuinely took the time. They also gave me consulting and estimate for my old water heater replacement. I trust their advise and will definitely get my water heater from Pando Plumbing.

I have reviewed Pando Plumbing multiple times, giving them 5-star reviews each time because they…read moreare that good! I have an old house so I have needed multiple fixes for different areas of my house over the years. Technician Jeff Nelson continues to be incredibly skilled, efficient, punctual, and friendly. Pando Plumbing is locally-owned, so trust worthy, super responsive, fairly priced and they don't try to upsell. I've said this before . . . Pando Plumbing is my first and only call for any plumbering issues! I highly recommend them.

As is the way, our air conditioner died on Saturday of a long weekend. I woke up Sunday morning in…read morea pool of sweat and knew in my heart that I was in for a rough holiday. I called True Pros on at 8am on Sunday, fully expecting them to not get back to us until Tuesday. 15 minutes later, I get a text from the business owner (Katy) letting me know that she's asked for volunteers to come out and rescue us. Within the hour, James called and asked for more details and let us know he was on his way. He came out, confirmed our AC's time of death, and arranged for Rich to come out and provide estimates for a replacement. Rich was here (again, within half an hour) to measure the house and provide us with a few options to choose from. Since I had to be away for an appointment and my husband had been supervising the visit, Rich texted me to make sure I got the quotes and answered my questions quickly and efficiently. We made our decision within the hour and the team bent over backwards to make time to install it on Tuesday. Corbin and Jesse showed up right on time today and worked through lunch to get our new AC system up and running. They were efficient, friendly, and very helpful. The AC is working fabulously and everyone (including our cat) is so grateful not to be living in a sweat box anymore. I love True Pros! They're fast, communicative, and fairly priced. I love the little blurbs about the technicians that you get by text, along with their photos, so you know exactly who to expect and who they are. They're not pushy about sales, and it's clear the whole team knows what they're doing and like what they do. I can't thank them enough for rescuing us from what promises to be a very hot week. May your pillows always be cold!

Today we got a fireplace cleaning from True Pros. It was an excellent experience from start to…read morefinish! The communication with the office was impeccable. They even texted a bio of our service man! Then Ty went above and beyond with the fireplace cleaning. To be honest, this was my first time getting this service and I hadn't realized how much our fireplace would benefit! Ty was good to teach me a lot as he went! It helps me to take better care of my things. I'm adding True Pros to my list of providers I can trust. I'll be trying their other services too...

We called with a leaky waterline in our basement at 8:00 a.m. By 4:00 p.m. same day, we were…read morecompletely back in business with a brand new pressure relief valve. Our tech was Donovan Romo. He was on time in the given time window, knew his craft well and fixed our emergency water leak in a timely fashion. We liked the fact that you get 3 quotes, and we went with new parts, as our house is 20 years old. Price quoted for the work that was done, was fair and even discounted a bit. I would rate Scott Hale Plumbing as a top shelf business, where you get equal top shelf service. Also, Donovan was a great tech. Thank you... Matt H

I am writing this review in hopes that it saves others from being taken advantage of like they…read moretried to do to my 89 year old mother. Gage, their "14 years of experience" supervisor, came out to do a complimentary check of her furnaces. Mom has two furnaces, side by side. Gage changed the filter for the downstairs system, and said the upstairs one didn't need changing. Clearly, he was aware that there were TWO furnaces in the house, as he checked them both and they are side by side, and so, as the experienced person that he is, should have been aware that there was likely two duct systems. Mom then inquired how much it would be to have the air ducts cleaned and sealed. Gage quoted her the price of $3280 to clean out and seal her air ducts in her home. She said she wanted to think about it so he left. Later she called and said she wanted the service done and asked for the $3280 quote in writing. It never came. However, Gage came back to do the cleaning and as he was working he told mom it was going to be DOUBLE the price because there were TWO duct systems. Mom objected, pointing out that he knew-- or should have known-- that when he gave her the quote-- obviously because he knew there were TWO furnaces. He tried to say that he hadn't noticed there were two, and then went on about how he had to pay the other employees $2000, etc. He talked to her for about 40 minutes, trying to get her to agree to the bill of $6560. She wouldn't accept his excuses for doubling the bill. He stopped after doing the upstairs ducts and left. Mom then got texts and phone calls from Scott Hale telling her that she owed them $3280, and that someone was coming to the house to pick up the check from her. She called their customer service, and explained the situation-- that Gage had given her the quote of $3280 for the whole house, and that he had only done half the work. She then got two invoices sent to her, both for $3280. She thought they were just duplicates. However they were apparently for the two systems. She was notified someone was coming to finish the work downstairs and collect the money due. She told me the whole saga because she was extremely upset and anxious about what had happened. She hadn't slept for two nights. She felt like they were trying to rip her off. She didn't trust Gage to be honest with her. She was worried they were going to insist she pay the $6560, which she was not agreeing to. She said she was only willing to pay the initial quote to her of $3280 for the whole house. My husband put a call into the company. The customer service person was pleasant and said she would look into it. Then Gage called and said he would give mom a $300 discount for the second bill but that was it. Mom refused to pay the doubled price. Just to end the ordeal, she agreed to pay $3280 for the half job they had done and just didn't get the downstairs ducts cleaned. Even after all that, the company was insisting on sending someone to her home the next day to collect her check. She refused to allow them to come. She was that mistrusting of them. She mailed the check instead. I echo many of the reviews here--- don't use this company. Don't let your parents use this company. They are not trustworthy. They are heavy-handed in their treatment of older people. I just wonder how many other people have been pressured or tricked into paying DOUBLE the quoted price because Gage the supervisor "didn't notice" there were two duct systems when giving the quote. It sounds like a sneaky scam. Watch out! And if I could choose zero stars, I would. Crazy that they have three 5 star reviews posted on their website. So misleading.

Great customer service Jessie was very informative and gave good information . Will definitely be…read moreusing them in the future.

**Rating: 1 Star**…read more **Incomplete Work - Paid Thousands for "Full Repipe" That Wasn't Complete** I hired RareBreed Plumbing in April 2024 for what was sold to me as a complete replacement of all galvanized steel piping in my home. I paid thousands of dollars based on this understanding. I trusted this company because the owner, Court, had previously done excellent work at my home before he owned RareBreed. Unfortunately, this experience was drastically different: **Professionalism Issues:** - Two plumbers argued with each other throughout the workday while in my home - What should have been a professional job turned into an all-day event - By the end of the day, 5-6 plumbers were in my house trying to finish the work - I had to speak with the crew leader about the unprofessional behavior **Incomplete Work:** - About a week after the original work, I had to call them back because the P-trap under my bathroom sink was leaking due to incorrect measurements - On Christmas Eve 2025, I discovered water on my bathroom floor - The source was a leaking shutoff valve connected to OLD, CORRODED, RUSTED galvanized steel pipes that were NEVER REPLACED during the "complete repipe" - I had to make multiple trips to Home Depot on Christmas Eve to purchase galvanized steel pipe and repair it myself - I sent them photos clearly showing painted galvanized steel pipes with old paint rings, proving they predate the April 2024 work - During the callback for the P-trap repair, workers were directly under this sink yet never addressed or replaced these corroded pipes **Company Response:** When I called to address the unreplaced galvanized steel pipes, I was told on the phone that only drainage pipes are under warranty. This completely misses the point - these galvanized steel water lines should have been replaced during the ORIGINAL work in April 2024 as part of the complete pipe replacement I paid for. I was told all pipes except copper would be replaced - that's why I agreed to spend thousands of dollars. I sent an email requesting a written explanation of why these pipes were not replaced as promised. The company has not responded to my email request. **Bottom Line:** I paid thousands of dollars for complete pipe replacement and received incomplete work. The corroded galvanized steel pipes I discovered on Christmas Eve should have been replaced when I paid for the job in April 2024. I cannot recommend this company based on this experience. If you hire RareBreed Plumbing, I strongly recommend: - Getting extremely detailed written quotes specifying exactly which pipes will be replaced - Taking before and after photos of ALL work areas - Inspecting all work thoroughly before final payment - Being prepared for potential professionalism issues during the work

Bumble Bee quoted me $6,800 to replace a broken exterior water line. I called another vendor to get…read morea second quote. The second vendor told me my water line was fine, the only issue being a running toilet. Best case - incompetent diagnosis. Worst case - predatory company. Stay away from this company.

Zach and his team did an excellent job with site management, installation, and communication. Our…read moresystem is running better than ever!

Monkey Wrench was super helpful and went above and beyond to help me fix my water heater. Wes was…read moreincredibly kind and knowledgeable. Fairly priced and great work. I will definitely use them again.

I recently had 2 plumbing jobs performed by Monkey Wrench Plumbing with exceptional results. Jerry…read moreS. was precisely on time for both jobs and completed the tasks perfectly. He was very courteous, careful, friendly and professional. The bids/prices were very fair and I will definitely call Monkey Wrench for all my future plumbing needs.

Responded to the project quickly and scheduling was easy. AC issue was diagnosed quickly and then…read morethey did a thorough check of the rest of the unit, very knowledgeable & friendly. I will definitely reach out to them directly in the future.

Super friendly, local, helpful and went above and beyond to help me when my furnace stopped…read moreworking. They even offered to loan me some space heaters since they were unable to come to my house the following day. That blew me away!! They were so incredibly thoughtful and caring. I was also able to schedule quickly during a busy time of year. This is a family-run business that has excellent pricing and honest service. Living in an old house, I will be sure to call Rocket again for any furnace repairs I may need in the future!

I needed my water heater replaced. The technician was great. Gave me a bid and explained to me…read morewhat would be included. Said he could do the job while he was there. Finished the job quickly and I have hot water again. I recommend them.

I had 4 bids from multiple service providers. I really liked the bid the honesty and the promptness…read moreof salt city plumbing. I felt like the technician was fair, honest and knowledgeable and was really happy with the results of service.