Really great experience (from start to finish) working with this family-owned company! When I say…read morefamily-owned, I mean that Mary, her husband, and their son will come to your house to install your new system. That level of family-owned. First and foremost, Mary has fantastic communication. When I initially sent my quote request, she responded quickly and thoroughly. Throughout the process, I had multiple questions (new to this), and she took the time to carefully reply to each question via email. This level of responsiveness is super important to me especially when it's a field I'm not knowledgeable in. There are a lot of moving parts when alarming a house and it was important that I understood exactly what we were getting. Her team did a great job installing our new security system. Everyone was very nice and professional. They took the time to explain everything and asked our input (regarding placement, etc.) whenever necessary. Mary carefully went through everything in the app to get me set up and familiar with the interface. They were also very respectful of our home -- offering to either remove shoes or put on their own shoe covers (we're a shoe-free household with small children so this is important to us). I also really appreciated how customizable everything was. There are so many different options that are offered with the security system (including a lot of automation like locking doors and controlling lights, etc. that we weren't actually interested in). If you're a newbie like me, I'll break down the basic security options. It helps to have some understanding of what's available before you get started. I was a little overwhelmed but Mary was helpful in answering my questions. Anyway, you've got a keypad that controls your alarm system (arm/disarm). You can do that via app (even if not home) or key fob. Then you've got your various sensors. Obviously, the door open sensors are a must. They'll trigger the alarm if someone opens the door (when armed) and is unable to enter the proper disarm code. Then you've got the option of installing window open sensors. There are also glass break sensors (generally, one per small room or two for large rooms) that will notify you if a glass break is detected (or if house is armed, set off the alarm). Finally, you've got motion sensors (these are automatically turned off when you arm your system in stay mode versus away). Assuming you'll wire the doors, you need to decide if you want glass breaks and if so, whether they will cover full home or just most vulnerable areas; if you want window sensors and if so, on all or some windows (might depend on your window type and vulnerability to window being manually opened and whether glass breaks might be sufficient); and whether you want motion sensors and which areas you want them to cover. I'd recommend doing some preliminary research/planning on how these tools might fit your home and what coverage is necessary versus overkill. It depends on your layout, etc. Next, you've got cameras. They offer WiFi-based cameras (operated through alarm.com) and standard wired cameras. Video doorbells too. We replaced our Ring with their doorbell cam to centralize our camera controls. You can have everything controlled through the alarm.com app for convenience. The app is great -- very user-friendly. Anyway, there are a lot of other options available as well that I didn't even delve into. Thought I'd share the basics to get you started. Don't hesitate to use this company! They offer free in-person consultations and fantastic service -- professional, friendly, knowledgeable, and responsive. Oh and their rates seem reasonable and competitive. Very pleased with this experience as well as our new alarm system! BIG THANK YOU!

We contacted Security Consultant Pros about purchasing cameras for our property as well as several…read moreother companies. We chose Security Consultant Pros because we felt really comfortable dealing with a smaller family owned company. They were extremely knowledgeable, professional and a very quick install. They walked us through how to operate and use the system and made sure we were comfortable with everything before they finished. We contacted them later about an issue we had with the system and they immediately helped us over the phone on what we needed to do to correct the problem. All in all, it was a very pleasant experience and we know that they are only a phone call away for any help that we may need. Thank you Security Consultant Pros for a job well done.

I tried to install a nest doorbell camera as a DIY, it didn't go so well. I searched for companies…read moreto fix my install attempt and Nuvion reapplied very quick. I was the last one of the day and the technician showed up at 6 o'clock in the evening as arranged. I thought it was a simple wires issue or something. They trouble shot the entire system and worked for close to three hours with various solutions. Not giving up they diligently searched every possible reason it was not working. Throughout the repair they were courteous and very professional. Always keeping me in the loop as to what they were trying and definitely had a "can do" attitude. The end result was not only was the wired nest camera working, with features I had no idea where part of the equipment, but the inside doorbell worked flawlessly. If you have any home technology that needs to be looked at and fixed, I strongly recommend this company to be your first call, you won't be disappointed! Craig F.

Dani and team did a great job installing ubiquiti AP's and cameras on my home. I'm very happy with…read morethe outcome

Alright, here's the deal.. I don't have Georgetown alarm service at my residence, this review is…read moreregarding the customer service I received. My home builder contacted Georgetown alarm for me to get new service, my home builder explained that I wanted service 'right away'. The owner tried contacting me but we never got in touch. A couple months went by, we put it off like everything else... I found another company to come out and activate service. I called Georgetown alarm first but we missed each other, when I got the call back I had already scheduled with the other guys.. But the guy from Georgetown was still very helpful even after I told him I was going with someone else.. Stayed on the phone with me, answered a few questions and offered his help since he was the original guy who wired my home. Who does that these days? I think tat was pretty awesome! And what do you know, the other company called and had to cancel due to the technician calling in sick on Saturday morning.. We will definitely be giving Georgetown a call to see if they can help us out. I have heard wonderful things about this company so give them a try if you're in the market for an alarm!

I moved to town June 2021. I asked three places to install my theatre. I won't name the other two…read morebut they wouldn't get back to me in a timely manner and they had jobs pushing out their commitment to 9 months. At least one place told me I wasn't a "high dollar thus as valued customer". I remember those places, always. I called Empire and within 5 days they had a wonderful gentleman come over and give me an estimate. Side note, all stereo places prefer you buy their equipment before they install it. Empire did all my installation needs within one month and didn't complain that I only bought cheap ceiling speakers. The whole job was on par for pricing and the amount of work was well done and quick. Finally, I have Control4 so they were able to automate my theatre experience. I have had one issue, my router went down and for some reason the receiver I bought in NC lost it's IP information. While I had to pay for the service call, Empire had someone out within 4 days and not only was it fixed within 10 minutes, the installer showed me how to fix it! In summary, if you want good AV (Audio / Video) equipment and installation for your home in a timely manner, reasonable prices, and by good people, give these guys a shout. You'll be very happy you did.

These people are so customer oriented! I will definitely use them again. The tech who did the…read moreinstallation work was extremely polite, efficomet, and explained everything regarding the new setup. Terrific service!

Great local technology company that is scalable for all your IT needs. From Managed IT solutions…read moreto coming out and running some Cat 6 from a 3rd floor Dmark down to a network closet in the 1st floor they have handlers all our jobs flawlessly for bery competitive pricing. Thank you!

DT Security's Danny and his installer Angel are excellent. We'd been with ADT/Brinks for 37 years…read more Our current system had been hard wired into the home we built in 2002. Its notices went out on a landline via Spectrum. Spectrum was out so much lately, (actually constantly), our system kept notifying that it'd lost communication waking us every morning between 3 and 5 am. We did not know dropped communication was the error. ADT did not know what the error code was. We attempted to resolve the issue over a 2-3 week period with ADT, including a 45 troubleshooting time after pushing ADT's AI to get a human tech. The tech could not even find what our error code meant. He could not resolve the issue, but wanted to install a new system with all new equipment. A second ADT tech the next day had me show a pic of our control panel and she immediately looked up the error code and it was dropped communication. She too wanted to take everything out of our system and start over. The estimates for two ADT sources were off by several hundred dollars. I was told the less expensive one was not correct even though it had a price guarantee until August 28. I was fed up. I went to AI. It said pull the AC plug on the system, it tends to hang on to error cords. Thank you! That stopped the beeps. We went through one more episode with corporate ADT and ended more frustrated. I looked for top home security system installers in the Bastrop area and DT Security (Round Rock) was on top in Yelp. I called and instantly reached Danny. He took us through their whole process, including taking advantage of the well installed original sensors. We reviewed Danny's contract. Our system would still use ADT (DT Security is a licensed ADT installer). The very next afternoon DT Security's installer Angel, upgraded our system to cellular, attached all the trip circuits we had, added new equipment when necessary and was done in 3.35 hours with everything working perfectly. Angel first met with my wife Chris and I, explaining everything in detail he was going to do. He was very considerate of our time and kept us informed through out the install. This morning I had a question and sent Danny an email. He called me within an hour and walked me through something I'd missed. So no 30 minute holds on the phone, no AI to negotiate with, no being passed from tech to tech, just good solid "local" services. After dealing with ADT for weeks, this was certainly a breath of fresh air and excellent service. This was a strong reminder to deal locally.

Danny was very responsive and helpful when I inquired about service and made follow up calls with…read morequestions. Angel came out to our house yesterday and got everything installed and got us "trained" within two hours. He was VERY patient with us old folks.

I am so grateful to Kevin / Centex. With a few brief texts, he was able to direct me re: my tv…read moreissues. He stated "We don't want to charge you for a visit and not be able to fix it." Now, that is HONEST service!!

Fast service with great recommendation on what to do, and amazing execution…read more Strongly recommended.

Ricardo is super knowledgeable! I've met with him several times to discuss potential changes to the…read moreway my firm handles our tech side. In addition, we've discussed potential business ventures for a case management software and how we could go about that. If you need technical solutions, look no further than Ricardo with Virtualware Solutions.

I am a super fan of Virtualware Solutions. I needed some web development support very quickly…read more Ricardo responded to me immediately, jumped on the phone, and got me the support I needed within a couple of hours. Gisela was absolutely wonderful to work with on the actual project. She jumped on the work very quickly and had it done by the end of the day. They helped me meet my deadline and the site looked great. They are affordable, do a high-quality job, and are great to collaborate with. Thank you, Ricardo and Gisela. I look forward to continuing to work with you!