DT Security's Danny and his installer Angel are excellent. We'd been with ADT/Brinks for 37 years. Our current system had been hard wired into the home we built in 2002. Its notices went out on a landline via Spectrum. Spectrum was out so much lately, (actually constantly), our system kept notifying that it'd lost communication waking us every morning between 3 and 5 am. We did not know dropped communication was the error. ADT did not know what the error code was. We attempted to resolve the issue over a 2-3 week period with ADT, including a 45 troubleshooting time after pushing ADT's AI to get a human tech. The tech could not even find what our error code meant. He could not resolve the issue, but wanted to install a new system with all new equipment. A second ADT tech the next day had me show a pic of our control panel and she immediately looked up the error code and it was dropped communication. She too wanted to take everything out of our system and start over. The estimates for two ADT sources were off by several hundred dollars. I was told the less expensive one was not correct even though it had a price guarantee until August 28. I was fed up. I went to AI. It said pull the AC plug on the system, it tends to hang on to error cords. Thank you! That stopped the beeps. We went through one more episode with corporate ADT and ended more frustrated. I looked for top home security system installers in the Bastrop area and DT Security (Round Rock) was on top in Yelp. I called and instantly reached Danny. He took us through their whole process, including taking advantage of the well installed original sensors. We reviewed Danny's contract. Our system would still use ADT (DT Security is a licensed ADT installer). The very next afternoon DT Security's installer Angel, upgraded our system to cellular, attached all the trip circuits we had, added new equipment when necessary and was done in 3.35 hours with everything working perfectly. Angel first met with my wife Chris and I, explaining everything in detail he was going to do. He was very considerate of our time and kept us informed through out the install. This morning I had a question and sent Danny an email. He called me within an hour and walked me through something I'd missed. So no 30 minute holds on the phone, no AI to negotiate with, no being passed from tech to tech, just good solid "local" services. After dealing with ADT for weeks, this was certainly a breath of fresh air and excellent service. This was a strong reminder to deal locally. read more

DT Security provided exceptional customer service, offering clear and detailed explanations throughout the installation process. Danny and Angel were incredibly helpful from the start to the end, making the installation a breeze. I couldn't be more pleased and secure in my new home thanks to their expertise. read more

The control panel is lastly fitted and it looks fantastic on the wall. They came in time and did a tidy job. The application is compatible with my phone, and all the sensors are configured. The house is a lot safer to-night. read more

I called this establishment yesterday morning to inquire about their services. The owner, Danny, met us at the property two hours later. It is now the next day at 11 o'clock in the morning and the system is being installed. That is amazing service! My installers name is Mike. He is kind, courteous, patient, and informative. I've asked him a lot of new user questions And he is very patient in answering. He provided me honest and educated answers. The price of the system is reasonable. Danny listened to our needs and did not sell us more than we needed. He provided us exactly what we needed! I am thankful to these gentlemen for providing safety to our home! I highly recommend this business to anyone needing home or business security and piece of mind. read more

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Had a very good experience with the installation of our new security system. The installer was great. Happy so far. Dont read this its just junk filler to take up space . read more

Rick did a great job on installation and set up. We have used ADT at two homes now. we are very happy with the service. Cold Springs, NV read more

DT Security-ADT Authorized Dealer - Security Systems Near Me

Danny with DT Security was very knowledgeable, professional and answered all my questions in regard to me wanting security installation at our house. Install appointment was scheduled quickly. Miguel the installer was just as knowledgeable and professional. He helped me decide where to put a couple of the cameras to get the best results on our property. He walked me through the process of the system with ease. I'm super impressed with DT security and would recommend them. 10 out of 10. read more

The team at DT security is really professional and great to work with. They installed our home system and did a great job and we will recommend them to anyone we know! The value of the services are very competitive and communication with their team and support is easy and efficient. Thanks guys! read more

DT Security did a fantastic job installing our new Security system. The cameras are clear, and the system is easy to use. They are very knowledgeable and quick to answer questions. read more

Called several security companies for quotes for a home alarm and video surveillance system. Spoke with Danny and he was very professional, polite and did an amazing job explaining how the system would be installed and the benefits of using ADT and a video surveillance system. Michael came out to our home and did a fantastic job installing all equipment and took the time to make sure I understood how to use everything. I would highly recommend using DT security to everyone! read more

We had a couple of bad experiences with other companies trying to oversell us a solution - we didn't have any such issues with Danny. He gave us a very reasonable quote to update our existing wired system and it was installed within the week. Would thoroughly recommend read more

Danny was very responsive to my queries. He answered all my questions about the various options available. He made it easy to get the process going and get our system installed. Our install tech, Michael, was efficient in getting everything hooked up and running properly. He did a great job of making sure we understood how the system works and how to get help if we were to need any assistance later on. read more

I was looking for a licensed contractor for security cameras for my home and Danny was the first to respond to my inquiry. I was very pleased with the details - honest and straightforward, no hidden fees. Even after the set up was completed by an IT, Danny was available to answer to more questions and guide me to every step of the way. He seems highly experience and is very reliability that make me feel so please to use the ADT security service. Highly recommend. read more

I have had this company for a few years now & always had a great experience with them. DT security installed 3 cameras in a timely manner. When I request maintenance or requesting service for low batteries Danny always takes the time to schedule my request in a timely manner. Great service, Great communication & Great pricing. read more

Danny is the rep that helped me. He was great answering all my questions and he was very responsive. Mike the installer was also a pleasure to work with. He did a good job on the install. I am happy to leave a 5 star rating for DT SECURITY. read more

Danny and co have been handling my security for the past year and a half. Incredibly responsible, fairly priced and professional. Love this company. They're incredibly responsive and get the job done! Highly recommended. read more

DT did a fantastic job with our home security, and they made it an incredibly efficient & quick process! We contacted DT and within minutes, Danny responded personally via email to set up our initial consultation. Danny was early to our consult and walked us through the home answering all our questions. Later that day, we got our quote via email. Everything was able to be Docusigned electronically wasting no time. Within only a few days the installer, Mike, came out to install the full system. In addition to the alarm, DT helped us to install additional smart home features and cameras, all which sync to the ADT system as well as their phone app. Amazing! Most importantly, the new ADT monitoring system and phone app are incredibly advanced. This is NOT the alarm of your childhood - this is like having an advanced control room checking in on the house at every single moment. Couldn't be happier with the ease of the technology or its features. Highly recommend! read more

This review is actually long overdue; I've been meaning to give this place a good word for some time now. First of all, I was coming from having very little experience with security systems before this. I did a lot of research and wound up contacting a few businesses that my friends suggested. Danny by far was the most personable and responsive person that I dealt with during this process, which made my decision pretty easy. He was friendly and informative (rather than sales-oriented), and setting up my appointment was easy. Installation was seamless and they walked us through everything we wanted to know about the system. Especially during a time like this, the system we installed makes me feel a lot less stressed out and I can relax when I have to leave my place, knowing full well that my place is secure. Definitely recommend this to all of my friends and people who are looking to set up an alarm system on their property. read more

DT Security, (Danny and Mike) are really genuine guys. Obviously, when you call a company to perform a service you hope that the representatives visiting your home are respectful and professional. With DT security, you get that and then some. Danny is knowledgeable and easy to converse with. I am more impressed with the options that Danny is able to provide. In short, if you're looking for a greater experience with an ADT Authorized Dealer, who provides excellent customer service, and you'd feel comfortable having in your home, go with DT Security. read more

What a awesome experience! I talked to several companies and went with the advice from Willie with DT. I was originally worried so I asked to speak to a supervisor. Danny, the owner, confirmed everything that Willie had already said so I went them. SO HAPPY I DID! I'd recommend them to anyone read more

DT Security made choosing ADT for our home security a simple and straightforward process. Here are a few reasons I recommend DT Security to those considering security system with monitoring service: 1. Excellent reviews- The company is an authorized ADT dealer with lots of experience. 2. You communicate with the company owner who is very helpful, clear and informative. 3. Signing up is quick and secure 4. You work with ADT a name you can trust to be around when needed. Excellent experience all around. read more

Danny the Owner is very helpful and answered all my questions. Very professional and knowable. I would highly recommend this company for all an alarm service. Miguel the gentleman who installed my service was wonderful... I can't say enough good things about DT services. Great company! Keep America Safe DT. Danny you rock! read more

We've been customers of DT for several years now. We had a chance to switch but we wanted to remain with Danny & DT. His customer service is incredible. Danny is expeditiously responsive and is always very helpful. He always recommends what is best for our needs even if it's the "cheaper" option. We highly recommend this company! read more

ADT is crap, I've been paying for a system that doesn't work, They charge you for service calls to fix the system but 3 days after they leave the it doesn't work again When the doorbell camera doesn't work it has a red light effectively telling anyone who passes bye it doesn't work ADT have been a 3 yr headache I'm overjoyed I can finally cancel If you're thinking of getting ADT don't,, it's a complete waste of money read more

When the guy installed my system, he took his time to make sure I understood everything!!

My family and I just moved into a new home and DT Security did a great job installing our security system. The installer was very helpful and took the time to explain the system. I would also like to add that I loved that the installer showed up wearing a mask, especially right now. I am very impressed how clear and high quality the cameras are. I highly recommend them for your security needs. read more

DT Security-ADT Authorized Dealer - Security Systems Near Me

Danny is kind, courteous and willing to answer all of your questions. Glad he is here to help out with security issues. Always helpful! read more

We needed a security upgrade in our home. Nacho (our sales associate) was available to answer our questions and had us scheduled within the same week, This made us very happy to say the least. Our installer was on time and very knowledgeable when answering our questions. The follow up was a nice touch on a great experience. Keep up the good work guys! The hardware has met our expectations also. read more

I actually just needed my alarm deactivated because I never got the code when I bought the property. Danny scheduled quickly and for a very reasonable price disabled my system as I requested. Thanks! read more

Cam was amazing ! Great customer service from beginning to end , check up on everything while the tech came to install the system. Loving the whole thing :) read more

In this day and age, having an extra layer of security makes a lot of sense. And it turns out it is easier and more affordable to have ADT Security Systems than I thought! Now, I sleep a little more soundly than I did before. Thank you Danny at DT Security - ADT Systems! read more

I got a bid from another security company first and thought they had a good proposal, still, I at least wanted to hear from another company and Danny came and gave his offer and answered our questions. It wasn't anything against Danny, but there were reviews about ADT that had me concerned. I talked to Danny about my concerns and Danny told me he stands behind all aspects of what his company offers, he doesn't separate himself from any of it. Danny doesn't have any 'BS factor' about him and I trust him. Seeing the reviews about DT Security and dealing with Danny, my wife and I are glad we went with DT. Next week we're having them add another Google Nest camera because we sure like the ones they already installed. Funny how you can go years without a security system but once you have a good one, you wonder why you did without it for so long. So if you want a fair price for what you get and don't want the hassle and headaches, I sure recommend DT Security with Danny. read more

Danny came over and provided an estimate for my home for an alarm system with cameras. Everything was quoted at a very budget friendly price and he even included some smoke and carbon monoxide detectors. He is extremely professional and knowledgeable regarding home safety and security and was able to answer All of my questions and concerns were answered and I even learned a few additional things I was unaware of. In addition to the keypad in my house, I can also control everything from my phone as well which makes it very convenient. Would not hesitate to reach out to this company if you are shopping for a security system. read more

Loved my new security system. Thanks Danny for going through the process with me. Also, the tech was very knowledgeable and helpful. This is definitely going to give me peace of mind. Great and affordable system! read more

DT did an excellent job from A to Z with my questions, set up and follow through. I loved working with both Danny and Mike (technician) for installation of my Home security service. They even went above and beyond and helped me figure out how to get my garage doors automated and hooked up to ADT. Overall, i couldnt have been happier with my service and would highly recommend to anyone else contemplating to get ADT at their home. read more

Danny and his were amazing to work with. We recently moved to a new home. They made our transfer of existing service, and eventual upgrade, smooth and seemless. I highly recommend DT Security to anyone looking into ADT service. read more

BE VERY CAREFUL! In May of 2022 we had just moved into a new rental house when an ADT salesperson knocked on our door. He gave us his sales pitch and answered our questions. I made it a point to mention that we were renting this house, so I wasn't too sure about making any unnecessary holes on the wall. I also mentioned that we had a lease for a year in the home, so there was a high probability that we would end up moving to another place before our 3 year ADT contract would finish. He told me and my wife that an ADT technician would come and mount the equipment on the wall and that whenever we decided to move we just had to give ADT a call and a tech would come and remove our equipment for us. He also told us that we could take our equipment wherever we moved, even to a new state, and just call to have it re-installed and pick up where we left off. We told him we would need to think it over. He then said that if he left our house without an answer, the "special" introductory price would be off the table and we would need to pay full price for everything. So, unfortunately, the pressure got to me and I signed the contract. A year later, we are moving to a different state. So I called ADT to have our system removed and transferred to our new location. The ADT rep explained to me that a tech can NOT come and remove our equipment and that the equipment is NON transferable. She said that I could physically remove the equipment if I wanted to, but it would pretty much be useless. She also explained that if I chose to transfer my services I would not only need to purchase new equipment but the contract would start all over again and we would be locked into another 3 years. So I filed a complaint on the BBB website. Then, Danny from DT Security called me to talk about "options" they had. The "options" are exactly the same I had already been told. Purchase new equipment with no "upfront" cost as long as you sign for another 3 years, or... pay almost $2000 for our current equipment which will be useless once we move out. Judging by other comments and complaints I've seen, this dealer doesn't mind lying and tricking people into contracts because once they've hooked you into signing, you're obligated to keep paying them, regardless of their dishonest methods. As for me, I have been in contact with my lawyer. As for you... Don't trust them. read more

We are a happy customer. We found DT Security on Yelp and we called them right away because of their 5star review. This company did not disappoint. Dan answered Gave us all the info over the phone We decided to go ahead with the plan Dan recommended 1 week later we were installed Installation went well Installer did a great job Clean work And gave us full tutorial about how the system work 2 weeks later we had a question about the alarm. Dan was on top of it. Customer service was also great. Thanks Dan We highly recommend this company. read more

Danny seems like a good guy. He contacted me privately, and politely, to point out that I had put my review under his company, when ADT corporate, and an abusive third party, not DT! are the ones I despise. As long as Danny doesn't put ADT advertising in peoples private residential front yards, I'll give him a thumbs up. read more

DT security has the best customer service out there. If you have any problem or issue with the service they will attend to it right away. They are very easy to work with and very awesome communication channel. To go above and beyond they will come to your home and recommend the best service that is customized to you. Highly recommend this to all home owners. read more