Words really can't explain how grateful I am for Henn Automotive. I've spent thousands of dollars…read moretaking my car to different mechanics over the last four years trying to get my AC and heater fixed, and every place failed me. I figured I'd try one more time before giving up because this time it wasn't just about me. I wanted to be able to drive my nephews around, but I couldn't because of the North Carolina heat. So, I took it to Henn Automotive, where they properly diagnosed the issue and COMPLETELY FIXED IT!!!!! Thank you guys so very much!!! After I got in my car and felt that cold air, I actually cried because I was so grateful. You were the first people to properly diagnose the problem and fix it. I can't thank you enough!!!! -Beth

Disappointing. Negative reviews are accurate. Significantly over charged on labor and parts…read moredespite asking the question on why the labor charge was so high on a memory seat motor replacement. Charged for a seat switch at ~57% upcharge despite absolutely no communication that the part was not working properly. Didn't complete the work properly and left grease on the seat and didn't put the switch back on for the lumbar support. I will not go back and I do not recommend anyone use this business unless you just like giving your money to dishonest people.

I would give them six stars if I could. This is your 'go to'…read more location for your foreign car needs, especially Audi. I was misdiagnosed with a bad cylinder at another shop in Fort Mill. The mechanic said, I needed to replace the engine in my Audi Q5. I could not believe what was coming out of his mouth. I'm not a mechanic but a single cylinder not getting minimum compression doesn't sound like a total engine loss and this from an ASE certified mechanic. I was happy I get a referral here and a second opinion that was accurate. It turns out it was a bad fuel injector. Yes, better than replacing an entire engine. They have great mechanics here who are ASE & Audi certified. They have personable and professional Staff in Jennifer, JD & John. They offer a Veteran discount. sadly they don't have a loaner car option or provide drop off/pick-up transportation. Dutch, the owner, is a former 727 pilot with Eastern Airlines. Plenty of free parking.

Closed permanently per sign on door. We were longtime loyal customers and will miss the excellent…read moreservice A&M Auto has provided since we arrived in Charlotte in 2008.

CLAFLIN AUTO 803 548-2886 (Less than 3 miles from Walmart SuperCenter Hwy521)…read moreHonest, efficient, highly skilled technicians, reasonable prices.. I had taken my car to an auto care franchise for simple oil change. Manager recommended new brakes, fuel system cleaning, alignment and an outrageous quote. My friend said before you have all that done, at least let Claflin Auto look at your car. Called Claflin - extremely professional & courteous gentleman made appt & tech took my car right on time - no long wait. Claflin tech checked thoroughly, said brakes fine, tire wear did not indicate misalignment. and may need a fuel system cleaning someday but not today. Since then, my husband & I both take our cars to Claflin Auto. We are very happy & thankful for people we can trust.

I recommend Claflin Auto to anyone needing repair work or maintenance done. They have always been…read moregreat to us and we love that we can trust them and they are local. Indian Land is lucky to have them. Matt is always straight with us about what we absolutely should do, what can wait a few weeks, and what will be needed down the road. These guys all work hard to make sure your service is done right! We appreciate all of you over there. Thanks so much!

Great service always take very good care of me. They get me in and out in a timely manner.read more

My Focus was having trouble accelerating and white smoke would bellow out of the tail pipe.I called…read moreCherry rd Automotive and the guy I spoke with was professional and sound caring on the phone.After dropping my car off.Ryan notified me the next morning what was wrong with my end and was able to explain to me what was wrong with the car in a way I could understand and not just use mechanic speak.They priced fairly and finished the work by that afternoon.Now my car runs better than before.Ryan even told me if I have future issues don't hesitate to bring it back in.100% recommend to anyone who needs auto service and would bring my car back to Cherry Automotive.

We towed a vehicle that was not starting over the weekend. After a week Gold Hill said he had…read morestarted it 3 times and it started every time but he wanted to keep it longer to look at more. On Wednesday, he said it would be $780 for a starter and a hose. My son called back to say we were just going to pick it up. (We live more than an hr away and we figured if my son fixed it or junked it we just needed to move on to someone who would give us a time line and communicate.) We called back a few minutes after receiving their call but for the next day and a half there was no answer. When I picked my son up from school we were only an hr away so we figured it was the best time to pick it up. We called to say we were coming and we finally had someone answer. They said the car was taken apart but I figured it was a diagnostic, couldn't be that big of a deal to put back together. They said it would be an hour, we were okay with that since we had a drive. When I got there he said it was not drivable. We knew about a loose radiator hose, my husband and son reconnected it before it did not start but I did not know it needed a new radiator. When I went to pay, I expected the diagnostic fee but he said he was charging for taking the car apart and putting it back together. I was not sure why a diagnostic cost so much but I never want to feel like I was not fair or I owed someone something. I paid it and I ordered a tow truck to take it to my mechanic, 80 miles. Driving home my son said, did you read this? I hadn't. It said we have permission to order the starter. We didn't we called for a day and a half to tell them we wanted to pick it up. This was totally dishonest. It made more sense though why they had to put it back together. I still wanted to assume the best though. I called the next business day since the receipt said we payed for the part to be ordered and wanted to pick it up. I also wanted to explain our point of view, that my son's car is only worth $1500 and my son needed to get to work, and there was poor communication weather it was their fault or not we felt in the dark. (I had asked the day before why they don't answer the phone. He said they have a number that is only for outgoing calls. Maybe we were calling this one.) Then in reference to picking up the starter he said I could not just have it because it had a core charge. I was not aware of that but asked what it would cost, he said $69. It still seemed worth it and what good is a preordered 2006 Acura Starter to him. So I told him my husband would be making the drive to come get it and would pay the core charge. My husband drove there and was told he could not have the part because it was not payed for. The charge was for dismantling and reassembling the car. Something we had never approved of. Now after my husband made the drive they did not only want the core charge but $300 and some dollars more!!! They have our number, if they change their mind call us. We never approved of the repair or part order, we said we would call and we did, A LOT of calls, and they never called us back to confirm. They had our number. The earliest communication we had after the estimate was when we said we were coming to get it. I really felt at first there was a misunderstanding, at this point I feel that it was intentional. I am not sure how they can feel they were fair in this situation. This an 18 yr old who drive a $1500 car. Keep in mind he just payed $75 to have the car towed there, $320 to leave with the car, he has to pay me back for the new 80 mile tow, and I drove him to work for a week but he missed a week of work too. The guy is smart, there is no doubt about that but his timeliness and communication is poor but I question his integrity as well.

Rich is not only knowledgeable, he is curious, inquisitive, and takes pride in his work . These…read moreare the exact attributes that are so uncommon these days, but make all the difference. Such a great find.

I have brought my truck here many times for service. I have had a range of work done, from coolant…read moresystem, shocks, struts, fuel pump, and most recently cat replacement. I would recommend this shop to anyone as they are reasonable and honest.

This place is a scam. Payed over a 1000 dollars the car wasn't fixed still after a week. Payed for…read moreinspection and it wasn't done. Called multiple times still haven't gotten an answer for that.

Great place to have your car repaired, they are HONEST and do the repairs at a fair price, I highly…read morerecommend them.

Car trouble is one of the most aggravating problems anyone can deal with - it is so nice to finally…read morefind a garage where you can trust the guys there to fix whats wrong and do it right and they stand behind it. I just took my PT Cruiser and my Ford Exp , both times it would have been easy for them to " find things to fix " like some of the big box garages do. but they didn't These guys are honest, do great work and are reliable. They will be the only ones to work on my cars for as long as I am in the Charlotte NC area - Protech, finally a mechanic I can respect.

Great business; very knowledgeable, honest, and fixed vehicles for me promptly in the past. I hated…read moreto hear the closed/owner retired.

Exceptional service, knowledgeable, and fair priced! Absolutely recommend ES&Y for all of your auto…read moreservice and repair needs.