I wanted to wait awhile before writing this review because of my unique experience with Christian…read moreBrothers. It started about 2 months ago when my engine seized and I was stuck at the Infiniti dealership in Charlotte. They told me it would cost approximately $18,000.00 for a new engine and my heart dropped. I asked Infiniti who would they recommend to do an engine replacement and they said Christian Brothers. I called Christian Brothers and spoke with Logan, he was able to give me some good information on my situation and based on our conversation, I decided to have my vehicle brought to t he eir shop. Logan was able to confirm what Infiniti told me and offered several options on how to move forward. He was in constant contact with me every step of the process of replacing my engine. However, come to find out that not only did I need to replace my engine but also the transmission because it was damaged due to the seized engine. It was news that I hated to hear yet I did trust that Logan was being honest with me and he did work with me on the price. Also, other issues came up with the repair but instead of charging me for certain repairs, they decided to take care of the cost. When I finally received my vehicle back, there was some other issues that came up and when I called Logan, he was responsive and had the issues resolved at no charge to me. Overall, having my engine seize up and then my transmission being damaged was a very difficult experience and hearing bad news after bad news didn't help, however I trusted Logan and I trusted the previous reviews I read. Overall, this experience was very good and I would definitely recommend Christian Brothers for auto repairs.

This shop is EXTREMELY overpriced. I took my 2008 Rav4 in to have the AC fixed and was quoted over…read more$3000. I took it to another shop and got it done for less than half that for the same quality work.

Outstanding experience from start to finish. The service, quality of work, and follow-up were…read moretremendous. Matt, the owner, is extremely professional and clearly takes pride in making sure everything is done right. The value you receive for the quality of work is top-notch. I highly recommend him for any of your collision repair needs.

Fixed my stuff for the cheap. I recommend, don't have much else to say about this. Dude at the desk…read morehelped me out.

My previous mechanic retired, and I was worried about finding someone who was not only…read moreknowledgeable, but also honest and reasonably priced. I had an estimate for a repair before starting. However, what really stood out for me was the price for the diagnostic service, which was very reasonable given that after half a day's testing I was told that I didn't need any work done at this time. It's hard to find a shop that combines solid troubleshooting with fair pricing, but this one delivered on both. I recommend this repair shop.

A Rare Find: Honest Advice and Fair Pricing…read more After living in the Charlotte area for three years, I finally needed to find an auto repair shop I could trust. I was looking for a place that was knowledgeable, honest, and fair with pricing. After reading reviews, I decided to try Matthew's Service & Repair and I'm so glad I did. I spoke with one of the owners, Stephen, who actually tried to help me fix the issue myself over the phone before asking me to bring the car in. That kind of honesty and care is rare. When I did bring the car in, it turned out to be a simple repair, and they charged me a very reasonable amount without trying to upsell or take advantage. Stephen was personable, professional, and made me feel confident I had found the right shop. It's clear they value long-term relationships over quick profit. They've definitely earned my future business, and I highly recommend Matthew's Service & Repair to anyone looking for an honest, dependable auto shop in Charlotte.

It's a rare thing indeed to find service excellence at an affordable price in any field. When you…read morefind it in car care for a foreign vehicle, it needs to be celebrated and shared. That's the experience I had with Indian Trail Imports and particularly with Josh. I commute once a week from Jacksonville, FL to Charlotte. My go to mechanic is at Jax Beach. I was traveling to CLT and the suspension in my 2012 X5 BMW (beloved Inge is her name) failed while I was driving on the highway. It felt like driving a stage coach on a rough road. I made it here and the issue continued to get worse. Not wanting to get ripped off by the dealership and needing to get her fixed quickly so I could return home, I started searching every source for a reliable, affordable, fast foreign mechanic shop. The top of the top ten based on raving reviews and checking for the fewest poor reviews was Indian Trail Imports. I called on a Thursday afternoon and asked if they could possibly fit me in on Friday morning. I explained my issue and they said they would do everything they could. I picked up a rental thinking it could be days. Friday afternoon Josh called and said they figured out the problem. A suspension bag had collapsed. They gave me a VERY fair price and I said DO IT! Josh called back to say it was ready. As I was driving to drop off the rental, he called to say it looked to be sagging on the fixed side. They were going back in. As we say in the Army, attention to detail! The air line had been chewed by rodents. Not having a part they improvised a fix to secure the line so I could get home and get it fixed. He also let me know that I should keep an eye on my front suspension and educated me on what to be aware of and the range of costs to fix it. The next day, on a Saturday, he called to check if I made it home and if everything was running correctly. Come on people, is this guy for real??? Yep! Oscar Foxtrot Sierra (Out Fricking Standing) Josh and Indian Trail Imports Team. You are my new go to for all of Inge's maintenance. Thank You!!!

I have been taking our 1995 BMW To Josh for years. Why? Honesty great people and fantastic work. In…read moreall of my years we have never had a mechanic that has been so honest polite personable and all around fantastic. Rod upfront is such a nice guy and all of the people there are great. I have recommended this place to hundreds of people over the years. Whether it's a BMW or any foreign car this business is beyond 5 stars. Pricing is fantastic. When you take your car here the one thing you'll never have to worry about is getting ripped off for repairs you don't need. To many times I've taken my car in and Josh didn't charge me because he said it was under warranty or it was just a little tweak. Unbelievable honesty is worth every penny I have spent there.

Efficient, knowledgeable and friendly service. I have been using this garage since I came to…read moreCharlotte in 1988.

The best customer service I have ever experienced. We were dealing with a delicate situation…read moreinvolving the truck and Jake (I wish I knew his last name) was so patient and kind to our family given the situation. This is a top notch place to go if you expect exceptional service as well as kindness on a personal level. Thank you!

First time customer. Great customer service and excellent product. Was in and out in under 40…read moreminutes with 2 new tires. Very honest people. Thought I also had an issue with a tire sensor, expecting to have one or more replaced. They checked and said, no , I didn't need that. They reset the computer and the indicator light went out. They could just as easily charged me for a sensor and I wouldn't have known. Very refreshing to know honest people still exist.

Great Experience. Came in for a state inspection and brake check. Service was very quick and well…read morepriced. Will definitely come back in the future.

I want to give praise to Chris and the rest of this team at Blacks Tire. They have by far the best…read moreservice and pricing in Union County. Living in Marvin, I'm used to getting ripped off by the brand name tire stores lining the Waxhaw Marvin / Providence Rd route. Most of them can't even road force balance tires, but Black's can. For brakes on my Nissan Titan, they offered the NAPA silentguard and installed them for $209 out the door. Every other tire shop closer to me wants $450+ for the same job, telling you how much they are marking up their labor. Hell, even the dealer was going to charge me $329, and I was shocked that it was less than the other shops but at least there, I expect the Dealer to rip me off. If you live in Waxhaw/Marvin and need tires and service for your vehicle, I am telling you to drive the extra 20 minutes and get down to Monroe and see these guys. They are nice, honest, and really quality work. Also have a well equipped waiting room with WIFI so it's easy to work while I get my car serviced. Thanks team - you guys are the best local pros!

The owner is friendly. I had our minivan inspected and there were no problems with the service.read more

I live out of state but needed to take my dad's car for an oil change and inspection. I was able to…read moreschedule an appointment for the next morning. I explained when I came in that we will soon be getting rid of the car, so if anything is wrong with it, I don't want to spend money we couldn't recoup. I was able to wait for the work to be done in a quiet, comfortable waiting room with Wi-Fi. I was told the car was in good shape mechanically and what we could expect to sell it for. I appreciated the honesty and the service. I would recommend East Carolina Auto.

I visited Jerry for the purpose of servicing my vehicle and installing the LED lights that I had…read morepurchased. The installation fee was reasonable; therefore, I decided to proceed with the service. Subsequently, Jerry informed me that the bulbs I had were incorrect. I inquired whether he could obtain the correct bulbs for me. He was able to acquire them from NAPA and quoted a price of $159. I approved this expense, as I had already left my vehicle at his shop for half a day. However, upon researching these LED lights online, I discovered they are available for $90. Initially, I believed I had found a trustworthy mechanic to address my automotive needs; however, I will not return to this establishment in the future. https://www.napaonline.com/en/p/LMPH11NVLED2

Waited two months for the dealership to even figure out what was wrong with my car.Then took it…read morehere and they figured it out in less than a week with regular communication and help along the way. Will come back. Recommended if you want good customer service

I don't know how to start but I will try, my used car that I got about year ago got water pump…read moreproblem, that my extended warranty willing to cover but only certain amount, dealership named the price that was way above our and warranty budget. We start looking for a small shop that able to do it for less, and we seems find it with this shop but unfortunately that shop decided to go not so kindred/Christian way and get more money out of us. They submitted a claim to our warranty on one amount and told us totally different amount, with quite good difference in numbers. After we confronted them on it, they stand their ground and keep showing us what they submitted on their computer. Dear people our warranty has about 4.000 reviews and they have no reason lie to us, unlike you who obviously trying to take advantage of seeing make of our vehicle. We definitely will spread the story and take our business to more honest shop.

Efficient. Timely and very reasonable and made the work on my car a breeze and. My car never left…read moremy driveway 5 stars easy

Have a 2004 Tahoe with 300,000 plus miles. Only discovered Ray recently. Had two breakdowns…read morerecently. One requiring a new alternator and battery, the being a coolant issue. Ray came to my house, diagnosed the issue, ordered parts, then returned the following day for the respective repairs. He was very punctual and fast getting it done. Highly recommend.