I recommend Claflin Auto to anyone needing repair work or maintenance done. They have always been great to us and we love that we can trust them and they are local. Indian Land is lucky to have them. Matt is always straight with us about what we absolutely should do, what can wait a few weeks, and what will be needed down the road. These guys all work hard to make sure your service is done right! We appreciate all of you over there. Thanks so much! read more

This is the only mechanic that we will ever go too. They are honest and reliable. We had an oil change on our CRV. We had Claflin place brakes in our car/repair axle, and many other issues. We had been going there for about 7 years now. I strongly recommend Claflin Auto. The prices are not over the top expensive but not dirt cheap. I am in my 60's and I have been taken advantage of many times when it came to car repairs, I never felt ,I was taken advantage with Claflin Auto. read more

First time working with Claflin. Really professional group who was timely and informative in their communication. It boggles my mind how many services nowadays, from auto shops to home renovation firms, simply can't (or won't) execute on what you have hired them to do. Shout out to Matt for the professionalism, and to the larger team for quality work! read more

Communication and customer service was great as this was our first visit. Very professional and thorough in their work. We'll definitely be returning read more

It's truly difficult to find an honest mechanic these days, but my experience with Claflin gives me hope! They are very timely with their communication, whether by email or phone. They are also very accommodating; I had to drop off and pick up my car at off-hours and they made the process very easy. There is a drop box to leave your car key. There is a pad of paper to fill out inside the box as well, which took a second for me to find because I did not think it would be so hidden. At pick up, they kept my car key secure with a locked code that was provided to me. I was quoted an approximate price for diagnostics to be run and not charged without being informed. They could not figure out what was wrong with my vehicle, but they did not charge me for it either, which I was very pleased about. And for that, I highly recommend giving this place a try! They seem to care about doing what's right for the customer, and that's highly commendable! read more

Awesome honest friendly and reasonable. They do a great job. I would highly recommend. They did a water pump and checked for oil leak. Was approx 500 less than dealership. Used oem parts and there was no oil leak very satisfied with their work! read more

Honest and friendly. Hard to find a good mechanic these days. I have three automobiles that I take there. The oldest is a 2011 Traverse. They fixed heating and cooling issue that the dealer wanted $1000's for. read more

This is my first time coming today. I had a great experience! Very respectful, kind, and professional. I will be back for regular car maintenance. read more

What a professional company. Took our car in to get looked at and after a couple test drives and filling our oil, they gave us their honest recommendations on getting it fixed and they didn't even charge us. When another auto shop told me it would be $150 just to look at it. These guys really look out for your best interest and are honest. Will not recommend another auto shop other than this one! read more

Wow! I absolutely love a family run business and highly recommend using Claflin Auto! Able to get me in quickly, did a great job diagnosing the problem at a fair price. Friendly, efficient and they will be my first choice again if I need work done. read more

Finally found a local mechanic that is locally owned and not out to rip you off. I'll be talking all my cars here from now on. The owner Tony was so helpful and knowledgeable. They could've easily gotten several thousand dollars out of us on repairs, but instead Tony himself called the local ford dealer's service dept. for us, and determined the engine issue was actually caused by a recall. Thank Claflin Auto! read more

Great independent auto repair shop. Top notch customer service, friendly and attentive. Would highly recommend.

Claflin is a trustworthy shop located here in Indian Land. I was looking for a shop that wasn't a national chain that wouldn't try to upsell me at every service. They have done regular maintenance on all my vehicles and I've been very satisfied with them. In 2023 they did a clutch replacement on my Jeep TJ and more recently I took them a new to me LJ Jeep for regular maintenance. No upsell, just took care of the jeep and made some adjustments to keep me on the road with no additional charge. Tony, Jason, Corey and Matt were all A- Plus to deal with. Solid shop and locally owned. Go see them! read more

Tony Claflin and his team did a great job with the exhaust manifold replacements on my truck. Tony laid out the job for me, gave me the parts costs up front and explained that it could be an involved project since bolts could be broken off in the heads. It ended up being run of the mill for them, but would have taken me days. As much as I like working on my cars/trucks, they are now a go-to for me when my skills, knowledge and age won't let me do the job correctly or safely. So nice to have a competent, honest, and friendly group of folks to work with. From the check-in to the check-out the entire process was a top-notch experience. Claflin has a clean and modern waiting room with TV, coffee and Wi-Fi to make your visit comfortable. read more

THE BEST!!!!!! These guys got my Volkswagen Passat 2012 running like brand new. They didn't charge me an arm and leg and we all know German cars are very expensive to fix. Super Fair pricing. They will always work on my cars. THE BEST! read more

Claflin Auto - 2012 Volkswagen Passat - Auto Repair Near Me - Indian Land, South Carolina

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I chose to take my car to Claflin Auto after I had a hose break off and had to have the car towed for repair. From the initial contact with Tony, he was honest, professional and timely. He kept me informed along each step in the repair process. He could have charged me more for what I thought was the issue with the vehicle, but he contacted me and informed me that it wasn't the issue that I thought and ended up saving me money. I recently moved to SC so I didn't know any mechanics in the area, but now that I have worked with Tony and the team at Claflin I now have "my" mechanic. read more

I was referred to Tony at Claflin Auto for a vibration when I pressed on brake pedal. Tony was extremely nice and very knowledgeable. I highly recommend this shop. Prices were very fair and the service was first class. Big Steve Chevy Equinox read more

I was referred to Clafin Auto by a neighbor and all I can say is 5 Star all the way. Tony took about 30 minutes to walk through and discuss my situation before I even got into scheduling an appointment. Their willingness to listen and sharing of their knowledge is greatly appreciated. I have already shared Clafin Auto's contact information with my in-laws. My new shop is Clafin Auto and would encourage others to give them a shot. Big Thank You to Tony and team! read more

My husband and I were referred to Claflin almost two years ago when my husband was having some issues with his truck. Tony and his team were so thorough, professional, and got the work done so quickly! The entire shop is extremely clean, and the waiting room is very comfortable. We have had both of our vehicles at Claflin a few times and we have been so pleased! Best. Mechanic. EVER. read more

Tony & his team provide exceptional customer service. I would highly recommend them. My check engine light came on and they made a diagnosis and quickly fixed the problem. Thank you! read more

I had my car diagnosed as needing an evaporator core replaced to fix the a/c by my regular mechanic. My regular mechanic told me the whole dash would need to be taken out to replace the evap core, but since they didn't have a great deal of experience doing this repair, I called a couple other repair shops. Tony at Claflin motors claimed to have all of this experience doing this type of repair, so I took it to them. After having my car for 2 days for a six hour repair, I was called to pick it up. Immediately I noticed issues with the car. They hadn't tested anything out to make sure it was put together right before I picked it up. Also, when they started the repair they sent me a link that they said I would be able to watch the repair process and see pictures....that never happened. If they had taken pictures of the process they would have been able to put things back together correctly the first time. I agreed to bring the car back the following Monday as it was late on a Friday when I picked it up. I immediately noticed that the climate control panel was not working correctly, my Bluetooth mic wasn't working, the steering controls for my radio wasn't working and wires were hanging out here and there, not properly reinstalled. Over the weekend I noticed that the air vents were not working correctly either, like changing to defrost or to floor, etc. They kept my car for an additional 2 days to fix these things they did not do correctly. When I picked up the car again, after 4 days of work my DVD bypass and DVD player was still not working on the car. I had my radio professionally installed at Audio Masters and everything worked perfectly. The point of installing a DVD bypass is so that your DVD player will play while the car is in motion, so that my grandkids or passengers could watch a movie while on trips. Obviously I wouldn't have paid to have a DVD bypass installed if there was anything wrong with my DVD player. I took the car back to Audio Masters and they said the bypass wiring had been cut, which they fixed, however the DVD still isn't working for some reason. I have no idea what Claflin did or didn't do to it, I just know it worked when I took it in to them and now it doesn't. All I asked is for the car be in the same working condition that it was when I dropped it off at Claflin, but I was given the most ridiculous analogies and commentary about why they were not going to make things right. Here are some of the things I was told: When I first told Tony the issues he told me, "Well the car is 15 years old, what do you expect, of course it's not going to be totally right when it's put back together as old as it is." Age has nothing to do with the fact that they never reconnected my steering controls or radio controls properly or didn't put the wires back right. I was told, "well, it's because you have aftermarket parts and that's not our problem". Well, if it's a factory radio or aftermarket is beside the point because you still have to plug things back up correctly, that has nothing to do with anything being aftermarket. Then when it comes to the wiring he said, we're mechanics, not radio people. We're not experts on hiding wires like an audio shop, so that's not our fault. Hmm, maybe they shouldn't take on repairs that they are not qualified to do! When it comes to the climate control that is jacked up now, I was told, "Even the Toyota forums don't know how to fix that, so that's not our problem either." Tony point blank lied, at first he told me he looked through the Toyota forums and couldn't find a solution, then he forgot what he told me and later told me that he spoke to Toyota technicians that didn't even know how to fix it. Reading a forum for an answer to not an exact situation as removing the dashboard then having issues, is not an excuse to say, too bad, too sad. Also, as a precautionary step I had them replace my expansion valve, which is also under the dash. There was nothing wrong with mine, but I did it as preventative, so I'd never have to have the dash removed again. They have refused to provide proof that they even replaced that part and refuse to provide a receipt where they claimed they bought that part from the Toyota dealership. That is very shady. I do not believe they even replaced it since they refused to provide receipts and never showed me the old part and never provided repair photos as they claimed they would. I tried to reason with Tony to do the right thing and I heard more ridiculous analogies like: "If a plumber installed a water heater and the next day the pipes were leaking at the repair, would the plumber be responsible for it?" NO says Tony, it wouldn't be the plumbers fault. Uh, yes it would be! Also, he said, "When you perform open heart surgery, you have to expect complications after the fact and that's not our fault". This has been an extremely horrible experience. read more

Nobody wants to take their car to the shop when it breaks. The first time I took my car there Tony took the time to explain the work and made me feel comfortable about the scope and the price. It was done right and on time and I have no concerns about going back. read more