Great bunch of people working there. Very helpful even at 4:15pm on a week day…read more The sale manager was inviting and very friendly.

Working with Brian Novak at United Wholesale Supply Inc was a true pleasure. Brian came out to my…read morehouse with a couple of colleagues, to see what my home looked like before my remodel and to measure and discuss my cabinetry needs for my kitchen, laundry room and bathrooms. Although there were a few missing components when we opened all of the packaging containing the cabinetry, Brian made sure everything was as it should be in the end and got me everything I asked and paid for with no argument. He even made a few deliveries himself. Brian was professional, extremely knowledgeable and helpful when I had questions or concerns. He had me come up to his office / warehouse location to look at some examples of what United had to offer, which I would recommend others do as well. He "always" responded back to me when I sent an email or called even when he was ill or on vacation. He explained things when I didn't understand so I could contemplate what I wanted, and we could go forward from there. When the remodel was complete, Brian and his colleague, Jade Hemmings, came out with a professional photographer (at my convenience) and took photographs. Jade made sure I was given copies of the photos taken, which was sincerely appreciated. I would highly recommend United Wholesale Supply Inc and anyone lucky enough to have Brian as their sales associate, would be lucky to have him.

The level of service at their location was so innept RUDE and sh*t from virtually every employee…read moreall the way up to their manager, that I honestly question the legitimacy of the positive reviews. They have dropped the ball with our order at EVERY LEVEL. "Angry" doesn't even begin to cover it. They have ruined my daughters bday, our entire Holiday season, family gatherings ARE SHOT bc we will not have a functioning Kitchen . An order placed by the way *IN AUGUST* for an uncomplicated, relatively standard u shaped small/ sized kitchen layout. Beginning of August- Husband got a referral from a coworker. We called up to find out information about their cabinets and began the initial process of having them assist us with a design layout for our *SMALL* *EASY* VERY UNCOMPLICATED kitchen layout. One Standard U- shaped design with a medium kitchen island. So essentially, 5 small uppers and 7 bases (including the kitchen island) Should be easy....RIGHT?! NOPE. The woman took our file, we went back and forth tweaking and making small adjustments, and then she subsequently decided to sit on it for two weeks DOING ABSOLUTELY F*CK ALL, and then went fraulicking off into the sunset to go on vacation, without communicating any of this to us. Radio silence for two weeks. End Of August- *We* have to email and call them multiple times find out what the hell is going on with her "design" so that we can place an order. (This is when we find out about her "vacation") This becomes a running theme in our dealings with them. End of August- Somehow our file ends up in the hands of the manager. We are back to the drawing board again, picking out cabinets and a new layout. We quickly decide on the European modern style cabinets. Grey bottoms, white uppers. August 27th. "WOopsies!" BTW, he says, this whole time that you guys have spentselecting a cabinet design, we've neglected to mention that these particular cabinet styles are out of stock, so they won't come into our warehouse until the middle of October. "Fine,..... but YOU'RE *SURE* THAT THEY WILL BE HERE ON OCTOBER 19TH?" Oh yes, definitely. We prepay, and then begin the demo process of tearing out our old kitchen cabinets. This means, No stove, no oven, no floors, no nothing. For TWO MOS we've been basically cooking everything out of a microwave, in anticipation for our cabinets to come in. So naturally, October19th comes and goes. No phone call. Now we are nervous and peeved. Ok?...Why haven't they called us? We give them another weekend to get in touch. IM PRAYING they got this right, and there must be some legitimate reason we haven't heard anything yet. Tuesday rolls around, and WE call. The manager does everything humanly possible to avoid us. We leave msgs. "Oh hes not in the office" "Oh, he's currently in the warehouse processing your incoming delivery" Still no phone call back. Unbelievable We are pretty laid back easy going people.. By now, we are officially really, really pissed off. Eventually, via a series of convoluted email chains we find out exactly why dude has been avoiding our phone calls. "WHOOPSIE" it looks like half of the cabinets that you've paid for are missing, and the rest of your delivery won't be here until the beginning of January OF NEXT F*CKINGYEAR At this point, our patience reservoir has been exhausted. We demand some sort of refund or compensation for this inexcusable level of apathy, lack of communication, and incompetence. I have left out SO SO Much out in this review. Somehow my husband works out a measly 5% discount for our troubles...but *ONLY* if we gave him (the manager) the green light that very night with the plans. My husband responds and gives him the green light within ten minutes (its literally timestamped in the emails) Within those ten minutes, MIRACULOUSLY the manager had a death in the family we are told, and had to immediately flee from the store and catch a flight to California within a ten minute time span, so our laughably pitiful discount that they offered FOR Essentially RUINING OUR ENTIRE HOLIDAY is now not available. Amazing. So we are left back at square one. No cabinets, no apologies, no nothing. They've Wasted MONTHS of our money, and our time, and then basically spit in out face. We will probably have to rent a hotel for Thanksgiving. THANKS GUYS!! Yes, I will be elevating this to their corporate headquarters and making a complaint with the BBB. Every morning i wake up and am furious and heartsick.

I thought everything was going well until I realized the design of the kitchen was wrong when I…read moretried to open a drawer on a neighboring cabinet and it could not open because it hits the stove. In trying to settle this I have talked to their customer care, the designer, even the CEO.... jury remains out but looking like a negative outcome .

from start to finish everything went smoothly, all questions were answered no matter how many calls…read moreor emails you made, always polite and knowledgeable, installation was excellent they made sure to include you in on even a minor change. And the quality of the quartz is beautiful

The whole process was great; from my initial meet/design with team, scheduling install, to the…read morefriendly, fast install.

Great job remodeling our condo. Highly recommend for their reliability, communication, superb…read morequality and great vision for their work.

Amazing talent. Andrey is always very responsive, the quality of work is incredible. And this is…read morecoming from someone that runs his own business! Kudos to the crew. Very professional and hard working. Hard to find these days.

I commissioned 1st Proservice to help me with some drastic remodel changes to my home -…read moreInstallation of laminate flooring. Laundry room cabinet remodeling, and a complete stairwell makeover. First off, I cant say enough good things about Oleg and his team. He's one of the most genuine people His team is always on time and extremely respectful. His prices are extremely reasonable for the service and quality. I'm so very much happy with the work him and his team did and I no doubt that you are making an extremely wise decision by 1st Proservice!

Oleg, Dimitry, and other highly qualified professionals in the team did a fantastic job renovating…read moremy kitchen. The price is fair among the remodelers and the job quality is among the highest. They listened to my requests and are very flexible in terms of timing and job content. Even though my project lasted for a long time but the patience paid off eventually. Now I have a modern white kitchen that I was dreaming of. Thanks crew! Will work with you again if I need remodeling service in the future.

beautiful tiles however rude and generally unfriendly and…read moreunhelpful staff be aware that returns for unused complete pallets of tile bought need to be made within 7days of pick up -effectively meaning no returns because who completes their entire tiling project within 7days? also if you under under tile takes 14days to arrive -and they won't call you to tell you. you have to keep calling back...so then project is delayed

I called before coming in and was put on a long hold. I ended up hanging up and driving to the…read morestore anyways. I was looking at their webpage before coming in and was not aware of appt only procedures from either outlet. When I show up it's locked and says they do appts only. (Covid procedures) however there was only one car in the entire parking lot. I can see somebody just sitting at their desk. I call and a guy says they cannot let me in or help me until maybe tomorrow at 2. I told him I drove up an hour and wasn't informed. He was unwilling to offer anything else. Maybe take my number if an apt cancels, maybe let me in and say I might not be available for questions. It was messed up.

There is always miscommunication with Max, there is always some sort of delay with their time…read moreschedules, would schedule a date and than would say "we are busy we can do it the next day when we already arranged the times. Very very poor with communication skills.

We just had our kitchen cabinets fabricated and installed; the outcome was impeccable! Cabinets are…read morewell made with superior craftsmanship and finishing all around. The whole team, from Denys for design, Max with project management, the two awesome gentlemen with delivery and Eugene for installation was fantastic - really friendly, fair, capable and professional people. Thank you so much for making our remodel experience smooth and enjoyable - we couldn't be happier! We plan to use you for our upcoming bathroom remodels very soon!

Connie helped us with our dysfunctionallaundry room set up. She suggested a variety of options…read moredepending on how much we wanted to spend. Installation was great. Everything went very smooth and we couldn't be happier with the outcome. She was very knowledgeable and kept us informed every step of the way. We have plans to use her for our kitchen remodel as well in the future.

Was very rude and condescending to my husband, and made snide remarks that she didn't think we…read morecould catch, I don't understand how someone could treat people like that, people get a hold of money and think they are better than others, then she kept talking like she's better than us and had this little smirk on her face, so we left, we'll take our business elsewhere, she's just rude.

They have carpeted all 3 of my bedrooms and it looks amazing…read more Lowest quote too. Kelly is very nice and easy to work with.

I would absolutely hire this company for any project. I had a cracked sewer pipe that became a…read morenightmare to fix. I had originally started the floor repair with another company that was terrible. I contacted PFI and they responded immediately. Not only did they fix the mess that was left after the plumbing and flooring people, they went above and beyond to make everything was perfect. I can't speak highly enough about their professionalism and work. Top notch people and company.

Terrible company. Buyer beware. Our contractor bought kitchen cabinets from them. Less than a year…read morethe cabinets are pealing and this company refuses to repair or replace. Nasty customer service by Ryan. Do not recommend them at all!!

A big building and the gal Carmen was very helpful. She was able to mock up the draft and…read moremeasurements for me really fast. They do have limited stock and its bit dim inside.