Can't say enough great things about this garage. Have long looked for a place that offered good…read morecommon sense solutions to issues with my car, in a friendly, honest manner. Prices are very fair and communication is great!

I needed new brakes (both front and back) and was told by my tire guy that something was cracked…read moreand would need to be replaced (don't know much about cars but my son confirmed) Being from the West Coast I had no idea where to go but after reading reviews and calling several chain stores which gave me ridiculously high quotes I went with Pleasant Street Auto. Great people, great service and really reasonable prices. They even offered to drive me back home if I needed it. They do share a spot with a car rental place so trust that you are in the right place when you go in. Hopefully my car won't need service again for a while but when it does I'll be going back here.

Honest, family business with knowledgeable mechanics. Mainly I get my yearly inspection sticker and…read moreoil changes here but when my brakes needed repair I brought my car to this shop and have been very pleased with the results. Friendly and efficient front office. Chico is the best!

Best mechanic in the valley. Fast, Affordable and knows how to fix all of our vehicles and a great…read moreplace to renew emissions sticker.

These people are honest... they diagnose the problem and fix it in a reasonable amount of time for…read morea fair price. I have been going to this place for MANY years, because like so many other lines of work, when you find an honest one stick with them.

I've been coming here for years. The guys here are reasonable in price (comparable). I like that…read morethey don't try to man-splain any issues I have had, they treat me like I'm any other customer. It does smell like rubber... STRONG! There are tires all around the waiting room...it is a tire place after all. So don't expect comfortable chairs or luxury. I'll take it along with the respect they give ANY day!

I dropped off my car at 9am and called to be sure I had an appointment, They didnt start working on…read morethe car until 4pm. I asked if I could wait in the waiting room and the women had a huge attitude with me. I initially went in to get some work done on one side then I came back two weeks later to get the same thing done on the opposite side and they tried to overcharge me by $80! The woman said I had to wait to talk to the owner, I asked where he went then realized he was test driving my car. The woman said duh that is where he is and laughed in my face. The owner took the price down by $50 after speaking with him. The woman threw the receipt at me and said nothing after I thanked them. Will never go back there. They need to learn how to treat their customers and learn customer service.

I have been using Ron for my auto service needs for over four years…read more I have found him to be honest and always interested in looking out for his customers interest. His charges are fair and his work is always 100% guaranteed. Ernie Whitney

This place is great, I haven't been in a few months but whenever I need an oil change they fit me…read morein ASAP, I've had some issues in the past with my tail lights and the guys working tried to fix it a few times since they felt bad I would have to go to the dealership and spend a ton of money. The prices in my opinion have never been outrageous and very fair.

I went to them after my car was failed for a major issue across the street for an Inspection. Their…read moremechanic said, the guy who inspected my car was wrong. The part they were describing just works that way in Volkswagens. He drove it over there himself to point it out but the guy at the inspection refused to acknowledge it and said if I brought it back again, he would fail it again if he didn't see new parts on there. Dave at Meineke suggested I just lose the inspection fee there and go somewhere else to get it inspected. He made me a deal. If it failed again, he would make the repair that was needed for free. That's how confident he was that the guy was wrong. Sure enough, he was right. It passed at the other inspection station. In a time where you just aren't sure that you're getting a fair and honest deal, this Meineke is a good place to go. They could have easily made several hundred dollars on me by replacing parts that didn't need replacing, but they didn't. I never hesitate to question their judgement.

I've taken my vehicles to Ron's for years as it used to be owned by my brothers in laws. Ron and…read moreLinda were great business owners for years and are wonderful people. Mike was his mechanic then and he and his wife Jen bought the place place from Ron and continue to do great work in a highly professional manner. Friendly people and great service. Example: I needed something fixed on my car and was quoted a reasonable price from Jen. I dropped my car off for the day to have it repaired. She called me the next afternoon to not only tell me the car was fixed but that they were able to find the part for less than they originally thought so they dropped the price of the repair over 80 bucks. This is the kind of honest and amazing service you just don't see any more. Thank you Mike and Jen at Ron's Precision Auto.

From the owner: Family Owned Small Business since 1987. Over 40 years…read morecombined experience in repairing & diagnosing domestic vehicles. MA State Inspection Station We are grateful for the opportunity to serve you.

Tow Truck driver making illegal turn on 202 in front of Pains School. Got behind me reving engine…read more I was behind semi truck and the tow truck driver behind me. Tow truck driver swings out to left lane and gets on the side of me. Than just pushes towards me and makes me hit curb. I confronted him by screaming at him because he was driving like a complete jackass. If I was driving my 5 ton he woulded of ended up losing. Guy should lose his license.

DO NOT GO HERE! Terrible service!!!!! You will leave with more wrong than when you came in! The…read morestaff is insulting. Take my advice and go somewhere else.

The service is excellent and they arranged a loner car for me so I didn't miss work! A wonderful…read moreexperience all together. I am now a loyal customer for all my car needs! Thank you ESP!

I was super duper impressed by my experience at ESP Auto. I needed an oil change, inspection, and…read morenew tires. They were totally fine with me ordering my own tires, did a great job on the oil change, and despite not doing inspections directly: sent my car off to be inspected at another shop. The attitudes of the staff were amazing (contrary to my experience with Complete Automotive in Easthampton). They went out of their way, were affordable, and really seemed to care about my experience. We'll be going to them from now on.