I got Japanese straightening done at this salon, and I'm really disappointed with the results. When…read moreI washed my hair after 2 days it looked like nothing happened--my hair was still curly and actually felt more damaged than before. For the price I paid, this was a complete waste of money. I would not recommend this salon for Japanese straightening. Hi, this isn't a duplicate review. I purchased the Japanese straightening treatment under Kelli, but the person who messaged me was Eric. I expected good service since the salon was rated 5 stars, my hair was damaged and remained curly even after following all the aftercare instructions. I'm simply sharing my honest experience because I paid for a service that did not deliver the results promised.. Just sharing my honest experience.

EDIT: Given the below I asked both Kelli and Eric for a partial refund given that I wanted to take…read moremy business elsewhere after the treatment Eric provided did not work at all (never been here before so why would I go back after this). Kelli's response to that was that I should talk to Eric, and Eric ghosted me after that request (he actually didn't respond for 24 hours after I initially texted him and only did respond after I told Kelli I would write this review). I pointed out that $25 was given to him as a tip---they wouldn't even do that! Kelly did mention in her response below that they actually did not refuse to give a partial refund or the tip. So that's great! As soon as they do that I will update this post. If you're seeing this message it means they have still not given any refund whatsoever. _______________________________________________________________________ I unfortunately have to echo the poor experience posted by another reviewer of the Japanese hair straightening. I wish I had seen that review before I made the appointment. I called Kelli after seeing a Groupon for Japanese hair straightening. She was not available to do the appointment on the day that I was available so referred me to her colleague, Eric. He did the straightening and I followed the aftercare instructions. The treatment did not work. My hair looks the same frizzy wavy way that it did before the treatment. I messaged both Kelli and Eric about this and sent pictures. Kelli admitted that the product was not left in long enough for the treatment to work but offered to fix it by doing a keratin treatment (which would not have the same perfectly straight lasting results of the Japanese hair straightening) or to do the Japanese hair straightening again at no cost. I did my research by contacting other professionals who very sternly warned me that doing another Japanese hair straightening treatment would be very damaging to my hair. I said that I did not want to come back and have another treatment done and that I would like a partial refund. Kelli's response when I brought that up was that I should just talk to Eric from now on. My intention with the post is just to warn other people about my experience. It's been 3 days and I see no red damage to my hair, so at least there is that. I think that both Kelli and Eric had the best of intentions here and I assume do great work on other procedures so all I can share is my own experience with this specific procedure. I would very much encourage you to go elsewhere.

Been doing my hair extensions for about 3 years with Jojo. The the hair quality, service &…read moreenvironment is top tier. I highly recommend this location for anyone that is interested in beauty services. The studio is also very clean and cute for before and after pictures of your hair transformation!

I'm studying Lash Tech course with For The Love Of Beauty, I highly recommend it, if anyone is…read morelooking for a Lash tech course, JoJo and Roxy are the best Lash tech teacher there very knowledgeable, they teach you as you practice and they help you with payment plan, they provide the practice kit, It's a pleasure to be part of the lash tech life and be your own Boss

Love this salon!…read more Jamie listened to my likes and dislikes in a cut and was open to seeing photos. He got it! His cut was divino!

Verónica is great! Very responsive, accommodating and friendly. Been coming here for years, was…read morerecommended by a friend.

every time I leave Alexia's chair, I feel like the most radiant, put-together version of myself…read more She has an intuitive understanding of hair texture, face shape, and style preferences, and she listens to what you want, while gently offering expert guidance that always elevates the end result. I color my hair and I'm a hot yoga teacher so she's also helped me heal years of damage with thoughtful product recommendations and realistic routines. Lexi is warm, funny, deeply attentive, and somehow makes every appointment feel like a reset button. If you're looking for someone who treats your hair like art and your time like gold, Alexia is it. I'm so grateful I found her--and you will be too.

Super sweet and knowledgeable in her field. She's always up for a challenge. Every time my son sits…read morein her chair, they brainstorm what they want to do next time. They always have a blast talking hair and then letting conversation go from there. You can tell she loves what she does. You leave her chair looking and feeling good, book her while you can!

Truly one of the best glam experiences I've had. From the haircut, color, blow dry & extensions to…read morelashes & makeup ~ everything was on point. You can tell they're so good at what they do. It's not just about the look ~ it's how they make you feel. Professional, good energy & they really take the time to get to know you & what works for your vibe. I left feeling confident, fresh & totally myself ~ just elevated.

Marianna is hands down the BEST stylist, extension, and color specialist I have ever had the honor…read moreof doing my hair and making me feel not only beautiful on the inside, but on the outside as well. You walk into the salon and feel luxury. You are taken care of immediately where it is so genuine. Her hands are golden, conversations just flow and it is not just having an experience with a hair stylist, it feels like you're talking and hanging out with a long time friend. The extensions she did for me and the color of my hair matched PERFECTLY to the point I was even in shock that there were extensions to match my hair color. Her methods of doing hair are not only efficient, but is executed in such a manner that you could just close your eyes the whole appointment and open them at the end and know your end result will be nothing short of impeccable. The salon is beautiful, staff is friendly and Marianna makes everything come into one with her beautiful personality and soul. I would never go to another salon again, this is my forever as it should be everyone else's! You will not regret it!

If you are looking for a first class hair and make up artist that is talented, patient, and…read moreextremely professional, then look no further. Tara did my hair and make up for my wedding and she was absolutely fantastic! Tara has such an easy going, kind demeanor that even though there was a lot going on, she kept me calm and I had no concerns that she would not do her best. Every bride should feel beautiful on her wedding day and Tara definitely made me feel like a "beautiful bride". Also, I did a lot of research before I found Tara and her prices are by far the most competitive especially for the quality of her work. If I have any other special occasions, I will definitely be calling Tara, she is the best!

Tara did my hair and makeup for my wedding and I have nothing but fantastic things to say about…read moreher! She is a very down-to-earth, friendly, and talented hair and makeup artist who will make you feel completely stress-free on your already hectic wedding day. When I first contacted her, we were unable to find a good time for me to meet up with her in San Francisco for a trial appointment since our work schedules conflicted. Instead of letting me go as a client and referring me to someone else, Tara actually went above and beyond and volunteered to drive from San Francisco to Sacramento (where I live) to do the trial run at my house. She didn't even charge me for traveling costs because she felt bad that we could not find a good date for me to go to her in SF for my trial, which I know most artists would normally charge any client for anyway. During the trial, Tara had very clean brushes, high quality makeup and was very detailed and made sure she took her time with perfecting the look I wanted. She also often stopped to ask me if I was okay with the progress of my hair and makeup and gladly made any changes that I requested. She really took her time and never once worried about what time it was or that she would have to leave after the agreed time for the trial. She actually went into overtime but did not charge me for that either and I honestly felt she was more worried about making me happy and giving me the perfect style than to leave on time. She was very talkative and made the trial very fun and comfortable and time seemed to zoom by. Tara showed up on time on the day of my wedding and was really nice and friendly to both myself and the bridal party. She took her time and made sure my mom and bridesmaid looked beautiful (and they were!). I really wanted a natural look and Tara definitely executed that! I loved my hair and airbrush makeup because it lasted all evening long and I did not feel like a clown with heavy makeup nor did I have to retouch anything throughout the evening. The best part about it all was that I still looked like myself and felt she did a flawless job. I was truly happy with my overall look. Tara is extremely laid back and talented and I feel she sees this more as her passion rather than just a job that pays the bills. That's what makes her so awesome! She was so sweet and patient during the trial and wedding day and really did make me feel like every penny spent was worth it. I would definitely recommend her for any future brides and actually look forward to the next opportunity to have her do my hair and makeup again. Her awesome personality, unpretentious persona, and artistist talent cannot be emphasized enough.

I have been getting my hair cut by Jeanie Poon for several years now. She is the only person I…read moretrust to cut my hair! She actually listens to her clients on what they want for their hair. She also gives honest suggestions and opinions on hair styles that would flatter your face better. She is very friendly and flexible with time appointments. She will even stay late or come in early if you can only get your hair cut during a specific time. She is a very wonderful hair stylist and you will be very happy with your hair after your 1st visit.

Jennie Poon is the best. And her husband Jacob is right there beside her. Jennie is so flexible…read morewith her schedule! I was scheduled for this coming Saturday and had to change it because of a work event. I called her this morning and went in this afternoon. This is typical of how she operates her business. The customer comes first. In the past, I have had my hair done as early as 6:00 a.m. on a Saturday and as late as 7:00 pm on a Sunday. I have long thick, thick hair. My husband says I have "lion head" when I don't straighten it. Jennie did a Yuko treatment to straighten my hair and get the friz out. Amazing what it has done for me. I can blow dry it and wear it as is or straighten it in half the time as before. I LOVE IT! Her salon has great "stuff" too. Foundation, eye liner, hair accessories, hair products, etc. I am always trying something new.

I've been lucky enough to have Nicole as my hairstylist for over five years. She is knowledgeable,…read morekind, and so talented! She puts hair and scalp health above everything else while performing gorgeous balayage and cuts. Most recently, she helped me get ready for my wedding with invisible bead extensions. I had zero experience with extensions, but the process was informative and painless due to her care and knowledge. Her install process ensured that it looked like my hair, but elevated! She gave me a take home care package to ensure I had everything I needed to care for my extensions. I can't recommend Nicole enough!

I'm so skeptical and scared when it comes to finding someone who can do my hair, but luckily I…read morefound Nicole!!! She is just so damn... AMAZING!!! I have super dark Asian hair that takes FOREVER, or many visits, to become a silvery blonde! I had my hair done with other stylists before and thought it came out great, but what I didn't know was that my hair looked great because of the toning, not because of the actual work itself.... Side note: you can hide terrible hair jobs with toning. I had multiple colors on my hair that Nicole had to fix, and she also went slow and steady on my hair. Because Nicoloe cares about the integrity of your hair, she will refuse to go fast and harsh, this breaks your hair people!!! She kept my silver Ash hair that I had at my ends and balyage and matched the heck out of my hair. When they say you get what you spend... It's so true!!! And she's WORTH every... Single.. dime!!! I'm so happy with my hair; and will definitely be going back to her!! Before and after pic of my hair!