Really surprised by the response that I got when I called for an extra service. We've had Dayton's…read moreas our pest control provider since we moved to Powell in the Summer and we were told that if anything showed up between treatments that we should call and they would send someone out. When we started seeing some stinkbugs in the house(alive) I decided to call for a service. We were told that Daytons didn't cover these bugs under the normal service( we would have to pay more). I though pest control services covered all pests, apparently not. I'm not going to pay extra or work with someone who doesn't let us know up front that there are certain bugs they won't kill. Even more surprising was the reaction from the lady who answered the phone. I told her that I wouldn't be using Daytons anymore and cheerfully she said, "ok".

Dayton's Pest control is professional, knowledgeable and their technicians are always on time…read more They guarantee their services 100%. We use them for our mosquito control and it is absolutely amazing how many mosquitoes are gone. We have almost 0 on our back deck and can enjoy each night without having to wear any repellents. They have reasonable pricing on monthly plans.

We've been using Dub's Pest Control since moving to Tennessee in 2022. We originally called…read moreMichael to come inspect and set us up for termite control, then had him treat our decks for carpenter bees. He is so reasonably priced we asked him to spray our yard for mosquitoes and ants. We have always been impressed with his high quality service, professionalism, and timely response to calls. We recommend his services to everyone! This man does his craft very well.

Dubs Pest Control is definitely our #1 go to for all our exterminating needs. The owner, Michael,…read moreis top notch in personality & service. He assisted us with not only our residence but our grandfather's residence as well. He stands by his service & product. Punctuality is also excellent. Would recommend 10 out of 10.

Very disappointed in the operations here. We purchased a new construction home in which the…read morecentricon system was installed prior to us purchasing. After about 9 months living here, we come home to a flyer saying they updated the system. Zero phone call, zero conversation. We then received a 280.00 bill in the mail for something we never agreed to. I called, and they removed the bill and said they would come remove the system, which i was fine with. Today, they show up to remove the system and have left holes all throughout my yard with zero effort to clean up. Also, gentlemen walked through the muddy yard, ( it has rained for 4 days straight) and tracked mud onto the sidewalk. If they would have had a conversation, we might have continued to use the system. But, they chose to secretly show up and bill us, and then make a mess. Would not recommended Arrow to anyone after this experience.

I've never had nuisance ants before moving into our new home and they were driving us BONKERS. No…read morematter how clean we kept the house, they found a way inside and made themselves comfortable. Finally I researched exterminators in our area and found Arrow. I had called around to other businesses for quotes some beforehand and all the other reps were very pushy or wouldn't give me any type of estimate until they came to our house. Then I called Arrow and spoke with Adam and he was beyond helpful! Just over our quick phone call, I was able to get a ballpark quote (much lower than what I'd seen as an average on google) and he answered all our questions - he even cleared up my worrying about our dog getting sick. All their treatments are safe and both Gary and Shane who have come out to our house were extremely friendly and knowledgeable. We were even able to pay in installments, even though it was already affordable. They truly worked with us. No more ants, and peace of mind... priceless. Thank you, Arrow!

To start, The guy was nice and explained everything that were going to do and the course of action…read moreon they planned on taking to get rid of a mild roach problem in the house. They came in, vacuumed up what roached they were able to see, placed down sticky traps and I paid them a lot of cash for the first visit. They required me to sign a contract what I was ok with at first. The very next month I get an invoice in the mail but no one came out to my house to replace the sticky traps. They claim they sprayed the outside of the house, but no one came in to address the roach issue and the problem only gotten worse. I absolutely refuse to pay for a monthly service that does not address the issues - inside the house - for which I hired them for. For all I care, they can toss that contract in the trash, because it means nothing to me anymore. If they were going to uphold everything they said they were going to do, I would have no issues.

They responded really quickly a person answered the phone my technician, a young young man named…read moreBrown was very helpful diagnosed my amy I mean I don't know how much you know Harold problem and everything's been great.

They had forgotten to put me on the list, but when I called, they automatically sent somebody right…read moreaway to cover the air, which I appreciated

They offer a broad range of services, from termite inspections to vapor barrier installation. The…read moretechnician was super friendly and professional and got my pest issue taken care of in no time. I used them initially for the termite inspection when I was purchasing my house. They did a great job and the affordability of the services is just an added bonus. Definitely recommend Mcminn Termite and Pest Control to anyone. It didn't surprise me they won the "Best of the Best" award 2024.

Yesterday I called to make an appointment for today between 1-3 pm. No one showed up or called…read more Today, I received a call apologizing for the inconvenience. The company came out today and gave a thorough inspection with a reasonable price to start initial services and maintenance. The service rep was very courteous, friendly, and knowledgeable of my problem. Based off his professional demeanor, I believe they will do a great job!

Terrible and The worst!!…read more As Trump says. You are fired! We requested both inside and outside. They do not provide any pest control inside!! several peope we know say_ Fire this company. The service people are dirty and poorrly dressed and do not come without glue traps. They do not hav the proper equptment and are not well informed. The office staff is not trained and are rude and provide answers to bascic questions. They refuse to schedule you on a timely basis. Stay away and select another company. The technicans are lazy and poorly traines This is not worth the money. There are better choices and this is sub -par.

Long post here but here we go. I initially signed up for Urbanex and was pleased. At the time I had…read moreseveral dogs and I requested that no one come when I was gone and to never come in the back yard without me being there. My requests fell on deaf ears amd because a service person came while I was gone, this started a dog fight inside my home. The service person called me to let me know. When I got home, my house was a mess, covered in blood and one dog was so injured he had to be euthanized. On another occasion I awoke to a brown recluse bite on my finger so I tried to call and cancel. They wanted a 200 early termination fee and 250 for the continued billing. At this time, they call me 2-3 times a day and it is just harassment. I am a disabled Iraqi vet and I have decided to just bite the bullet and hire an attorney to deal with them because after all Ive been through because of Urbanex's lack of professionalism, I refuse to pay another dollar. My finger caused extreme pain for a month and I'm still broken over how my dog lived out his last moments.

Two fast talking, young men came to my door to sell this pest control service. They played off of…read moreeach other saying what one would want to here, such as, you get money off for being in a service members family, you get a discount on the first service and so on. Told me it would be $50 for the first treatment and that I could pay $55 a month or pay in full, which would include another discount. I told them that after the first service that I would decide if I wanted to pay monthly or in full. They told me regular price was $650 a year but would be $550 for me with the discounts. The first charge was $50 as promised which was changed to $100 after they decided to charge my card $650, without my permission. I tried to log back into my account which now says it does not exist. There are no contact numbers either. They take advantage of older adults by confusing the situation with there fast talk and promises that are just not true. UPDATE: I was finally able to talk with someone (Monica) who fixed this whole problem. She refunded what they promised and helped me to access my account. Older adults are not ignorant but sometimes it takes a minute or two to process what was being said. Maybe some updated training would be helpful. The need to review what was said before taking the money would be good! Thank you, Monica for your help. I'm changing the stars to 5!!

We are very satisfied with the service Bryan Walker and his team provide. We have been happy…read morecustomers for 2 years. I have tired other pest control companies, and they did not always get the problem fixed. Epituer, goes above and beyond to resolve our pest issues. I highly recommend Epituer Pest Solutions. Bryan and his team are very professional, thoughtful, and go out of their way to resolve your pest concerns.

Epituer (Bryan Walker) is the only pest control company I would recommend after trying several…read morethrough the years, both for my home and rental properties. The owner, Bryan Walker, visits your home and listens to your issues, then does his own investigating and recommends solutions. He doesn't try to up sell anything you do not need. We have used him multiple times for indoor and outdoor ants, rodents, and mosquito control. If you want a regular service, Epituer will provide that. Everything is flexible, but you may be surprised to learn it isn't needed all the time. He is very courteous and responsive, and his prices are excellent. He is extremely knowledgeable, as he has a degree in entomology!