Horrible customer service. Very rude,l and defensive when trying to mitigate issue. Will not be…read moreusing again and would not recommend.

Andrew Brooks came out and did absolutely nothing for me. Charged me $174 for an hour that…read moreaccomplished squat. Furthermore he suggested cutting wires that would mess up my system because he couldn't find the part. I uploaded a picture on Google and guess what. Am on my w a y to plumbing supply. He quoted me 2500 to install a well tank. Seriously? And that wouldn't even have solved my problem lol n o thanks. Then he bitched because he said he worked an hour and a half. No way dude, I was clocking you!

Rymes Propane & Oil serves a large area in New England, from Martha's Vineyard up 200 miles to…read moreNorth Conway NH, near Mount Washington. Their trucks are a ubiquitous presence in the neighborhoods and highways. We've been dealing with Rymes since we bought our home three years ago. We're highly satisfied with their service both propane and also customer orientation. The automatic delivery system frees us from having to constantly check on our propane - even though I am cognizant of the level just because I'm obsessed with preparedness and I start calling when the level goes below 40% (the same propane tank powers the standby whole-house generator so a good supply is necessary). I gather they've got used to my consternation and the tank seldom goes below 50% before I have a tanker pulling to the house. Rymes offers convenient payment plans, whether market rate, fixed rate, graduated, etc. Some are clear winners if the price remains stable or decreases, some grant peace of mind against fluctuating prices during the Winter. Something for everyone. We most recently purchased a new water heater as replacement for our old one. Dealing with Jeff in the pricing, purchase and installation has been a pleasure. Wholeheartedly recommended.

We called Rymes to look at our failing furnace. The…read moretechnician, Ran T., arrived within 1/2 hour. The problem was fixed and the furnace is still running a week later. I particularly appreciated Ran being willing to answer my questions. He was really conscientious and cleaned up after himself. CM

We have used BLP on different occasions at our home. The owner, Jeff, is prompt at responding to…read morecalls, is professional and incredibly honest. We recommend BLP highly! Being in the contracting business we are choosy as to whom we recommend to our own customers and we recommend BPL without a doubt to anyone.

AGS helped us replace our old hot water heater, and they were fantastic from start to finish…read more Everyone we spoke with was super friendly and helpful, and they made the whole process easy. They explained our options clearly, didn't try to upsell us on anything, and got us scheduled quickly. On the day of the install, the technicians showed up right on time, were really professional, and respectful of our home. They did a clean job and made sure we understood how everything worked before they left. It's been working perfectly ever since--no issues at all, and we're so happy to have reliable hot water again! Honestly, it's hard to find a company that's both good at what they do and great to work with, but AGS really is. We'd definitely call them again and wouldn't hesitate to recommend them to anyone who needs HVAC or plumbing help.

We used to use AGS when we bought our house 30 yrs ago. I think the old timers that knew furnaces…read moreretired. Past 5 years their service has been extremely disappointing. We switched to using 603 Oil Burner Service out of Hopkinson, NH. http://603obs.com 603) 494-0494

Rocco is very professional. Stands by his work. I highly recommend him. He connected the well to…read morethe pump. We have a structurally difficult place. He made it look easy. Did it with efficiency and care for the integrity of the house.

From the owner: We are a small family owned plumbing and heating company. We have experience in the industry since…read more2004. Master Plumber licensed and properly insured to guarantee you get the quality of work you expect and pay for. Like our Facebook page and bookmark us so you know who to contact the next time you need some work done. Call today for your quote. (603) 558 - 9845

Terrible, horrible service, and WAY overpriced. I tried in mid-May to schedule service on heat &…read moreAC. They got to AC in late July after rescheduling 4 times. They couldn't complete service on my furnace by mid October because of 3 reschedulings, They don't honor their word or commitments.

Lakes Region HVAC has done several repair and upgrade projects for us. The office staff is always…read morefriendly and helpful. Their technicians are always very courteous and knowledgeable. I highly recommend them for any of your HVAC needs.

Wil came out to look at a steam boiler replacement for me, was very pleasant, helpful and gave me a…read morevery reasonable quote. I ultimately didn't end up going with him, but only because I found a slightly lower price elsewhere for a replacement boiler of the same manufacturer that I'm used to.

Updated 04/09/25 with a photo of a transcripted audio message from the business owner threatening…read moreto show up at my house due to this bad review. Nice job. Worst customer service I've ever experienced. We had a heat pump system installed Nov 2024. They no-showed twice before finally showing up at 1PM--and to no surprise they did not finish that day. Their office never picks up the phone or responds to email so I was left waiting for their install team all day on multiple occasions. Two men, neither of which spoke good English enough to thoroughly communicate with me showed up. The were not friendly, and did not clean up after themselves--nevertheless the install seemed to be successful (the system works as of Feb 2025). They tried to overcharge me for refrigerant--evidenced by the fact that they immediately lowered the price when I noticed how high it was. It was not worth saving the few bucks we did. I have tried to contact the company to express my concerns for their business--but still no one answers the phone!

I was having a leaking problem in either the toilet or the pipe behind it. The plumber said it was…read morethe seal - which he replaced and charged over $300. The next day I called as something was still leaking and he found a crack in the toilet as well as the bowl - Al had dust and signs of having been there. I bought a toilet to try & defray the costs but the two appointments cost over $800! the plumber had a fairly bad attitude and sent me some nasty texts - insinuating I had cracked the toilet the night he was first there. I would not use them and do not recommend them. Cost was same as was quoted when the plumber got the toilet - outrageous pricing and bad attitude.

When I was made aware of a black hole in the downstairs bath room ceiling, I knew I had a problem,…read moreprobably from the 27 year old toilet in the upstairs bath room. Being concerned about the expensive local plumber I have used in the past I went on the web! Not being comfortable with the label "PIPE DREAMS" I bit the bullet as he was very local and had a high "yelp" rating so I gave him a call the next business day about 9 am and left a message. He called me back about 10am from out of town but requested if he could stop by about "noon' time: and HE DID 1pm! He took one look and started taking his first of many trips to his truck and came back with a ladder and camera and found a leak at the 3 clock side of the connection. It was a very difficult repair. The steel ring holding the toilet was totally rusted out. But he had the tools in the truck . He not only had the tools in the truck he had all the parts to return the entire toilet to NEW CONDITION and rolled out at 2:45pm and I had a new toilet for HALF THE COST ANTICIPATED . I WAS STUNED. as a register professional engineer he exceeded my highest expectations . He knew what to do, how to do it, prepared to do it, and pleasant and friendly doing it. I CAN HIGHLY RECOMMEND THIS PIPE DREAMER