Mike is just the best. Fair and honest. I wont go anywhere else. Highly recommend. Hard to find a…read moretruly honest car shop

Mike, the wonderous nice owner, put off looking into my car's wheel that was making a strange…read morerubbing sound when i drove. Main street put it off for two weeks. Then their dude did a one half ass hour look into it , told me it was done. I picked up my car after being 2 weeks at the shop, one hour to look at it , nothin wrong with it. Come n get it. Som bichin tire cracked off the arm ON THE WAY HOME!!! almost crashed. People pulled over to check on me. It was Trump/ Bidens 3rd debate that night. cold as f. dark . I waited 3 hours for a tow. Progressive told me to tow it to Marhoffer Collision. They replaced arm, tie rod, gimpy cracked part of the inner wheel. Replaced the entire wheel, tire, damaged lines. And Progressive paid for a loaner . 4 days later my car was done well, and right. Now Mike gave me honest advice. He said my car was rotting out and i should get my car to not pass the emissions testing, so i would only have to pay $.300.00 to fix my problem. Otherwise id have to pay a huge amount ....and i appreciated that. Until my tire cracked off in heavy traffic at 430pm on Darrow Rd.

This is going to be a long review so you can get the entire story. I have been going to Pallens…read moreAutomotive for probably 25 years or more, I ran an automotive parts store and serviced the Pallens shop and even his one son Michael worked for me. I have two vehicles, my 2012 Chevy Silverado 4x4 and my wife's 2013 Ford escape AWD. My wife's car had a check engine light and a low tire pressure light come on the dash. I've told Tom, Steven, Victor and all of the other mechanics to never put cheap or one year warranty parts on any of my vehicles and from day one I've never complained about a repair bill. Now after calling and telling Steven that the code was 051, a crank case pressure sensor. Steven called and told me to bring the car into the shop Friday at 9:30am and he'll check it out. Now every time I deal with Steven he tells me that he'll check it out and call me but that never happens and we're without a car for two to three days and when I call he tells me oh I gotta check this or I gotta check that when in reality he's blowing smoke up my butt. Well the truth came out that Friday. When my wife dropped off her car she asked when can I pick up my car, now remember Steven told me 9:30am, well it was 8:30am. My wife was to told she could pick up her car at 4:00pm. I picked up my wife at her job in Elyria at 3:55pm and drove straight to Pallens and I'm sitting in the parking lot waiting. Finally she comes out and I asked what's going on and she tells me that the young mechanic just ran out to the parking lot and pulled her car into the garage and changed the sensor. She paid the bill and we leave, driving home on broadway my wife calls me and and says that the check engine light and tire pressure light is still on. I told her to turn around and go back. She's told that Steven will get the sensor from the Ford dealership and she asked about the tire pressure sensor and was told she has to make an appointment even though they stock those sensors. This proved to me that Steven was peeing on my foot and trying to tell me that it's raining. You cannot believe anything Steven tells you. When a man's words ring empty (Stay away) I've had repair bills of $2000 sometimes more and I never complained about any one of them but when you show me that patronizing, your business means nothing that I take my money and spend it elsewhere. Thank you Stephen you save me some money you can blow smoke up somebody else else's you'll never do it to me again.

I have been taking my car to Pallen's for well over 15 years now. They have always done an…read moreexcellent job and are very fair. They don't try to gouge you. They go out of their way to accommodate their customers and provide excellent service.

Easily my favorite place to get work done. The man who runs it is the most friendly man you could…read moreask for, and his prices are fantastic. I had a car that was in there 2-3 times per semester and he always had it fixed the same afternoon!

We have been very happy with their prices, service and quality of work. Our daughter attends school…read morethere and we called on him last minute to repair her car. He has always been quick, friendly and priced right. I highly recommend them.

Recently moved to cuyahoga county and needed to pass an echeck which I knew nothing about went to a…read morecouple places and got outrageous quotes. These guys fixed my problems and changed my oil for less and were so nice. They explained everything and my car is great. Will be getting all my service done here from now on.

I have been taking my Nissan Juke, to Bedford Auto repair for 3 years now. Moe and his staff always…read morekeep my car in tip top shape. I recommend this repair shop to all friends and family!! Best place ever and at affordable prices!! The only place I will ever take my car. Thanks Bedford Auto Repair !!!

I don't usually write reviews but I was so impressed with the service I received at Kimble Auto…read moreCare that I HAD to share. Josh with Kimble Auto Care is a very knowledgeable and professional mechanic. I called him this morning and was at his shop within 30 minutes. I was then leaving his shop about an hour later with a fixed electrical issue I had been struggling with for well over a year. I threw so much money at this issue and I fed up! He looked at the issue and almost immediately knew what the problem was and fixed within an hour! An HOUR! I was floored. Kimble Auto Care is now my GO TO and I will be telling EVERYONE about them. If you have an automotive issue and wanted to be treated like a person and not just another "customer" then reach out to Josh at Kimble Auto Care in Hartville! You will not regret it!

Josh has worked on our vehicles for years. He is an excellent mechanic, stands behind his work and…read morehe in honest. I highly recommend him!!!

Everything was such a Blessing We broke down on vacation, needed an alternator. Not only did…read moreLaura find us one, Brandon got it installed along with a new serpentine belt and got us back on the road under 2 hours. They went completely out of their way to make sure we got back on the road.

Had a broken spring and called them to get a rough estimate and had it repaired. Have used them…read moremany times and they offer exactly what you need in a mechanic/repair shop. Very honest,friendly, jobs are done correctly, will only fix what is needed and communicate well through the whole process. Accurate estimates and if they think there is a chance they may need to do something else they will let you know in advance. Highly recommend them - a hidden gem!

Excellent and honest service ! I have taken my cars here for years and I have always left pleased…read moreand satisfied and with more more money in my pocket than if I had gone anywhere else . Sue and Ralph care about their customers and their cars .. You will be so glad you chose Ralphs to get your car worked on :) They go above and beyond all expectations.

Been going to Ralphs for many years, he has fixed my Mercedes, Hyundais, Caddys' and a bunch of…read moreother cars over the years. I have recommended many of my friends cars to go tot Ralph. Every person I have ever recommended go to Ralph to thanks me again and again.

A previous shop had butchered my car, I'm still not sure what they did to it. Cleveland Auto Repair…read moreput it back together properly. The guys were patient even when I got frustrated about how long it was taking, my car ended up sitting there around ten days. Every time I called they said it was almost done. But the final price matched the estimate and the car runs smooth and quiet now so I cant really argue with the result. Would go back, just hoping next time is faster.

They are courteous. What I don't like is on constant communication about repairing my vehicle…read more Call your customers content about what's going on and what they are doing that day with your car. I tried calling them direct and their system takes you through all this stuff in setting up an appointment. I need to talk to a real person not a machine. This kind of stuff makes me feel like I made a bad decision in taking my car to them. I am disable, which I can't walk that much it is very painful for me. I need my car now