I bought a vehicle from these guys in June 2012 for approximately $20,000. After test driving it I noticed the steering wheel vibrating at 40-60 mph, the vehicle would pull to the right while driving, and that is was out of alignment a bit. I told the salesman that I was interested in the vehicle if this problem could be fixed. He said he would take it to Jack's Tire and Oil. He took it there and reported back that all the problems had been fixed. I bought the truck. After driving the vehicle approximately 500 miles, the vehicle began running very poorly. I took it to a mechanic and learned that all of the 8 injectors were bad and they would need to be replaced. This would cost $7,000. I had no choice but to repair the vehicle or it would be inoperable. I did complain to Deals on Wheels and they offered to pay half of the repair.
One month later the steering wheel began again to vibrate, the vehicle would pull hard to the right while driving, and it was out of alignment. Also the air would not stop blowing out of the defrost vents. You could not change it to the floor vents or the dash vents. I took it to a trustworthy mechanic who told me that many of the steering linkages, ball joints, and other steering components were worn out. I asked him if this was something that could of been overlooked by Deals on Wheels when I complained about this exact same symptom 2 months ago. He stated to me that the parts were so worn out that this couldn't of been missed by a mechanic or someone doing an alignment. Also when the mechanic repaired the air vent problem they found over 20 pens and pencils and 2 cigars in the heater box. These items had fallen down the defrost vents under the previous owner. How could they of missed that??
Cost to repair the steering problems and air blower problems? $2800. So I have owned a truck they sold me for $20,000 under good faith that the truck was what they said it was. And now I have put nearly $10,000 worth of repairs so that it is operable. I complained once again to Deals on Wheels and they said, "sorry. We thought it was a good vehicle". What does this mean? It means that they don't stand behind what they sale and that THEY DO NOT DO THOROUGH INSPECTIONS OF THE VEHICLES THEY ARE SELLING. THE PROBLEMS THAT A VEHICLE MIGHT HAVE IS COVERED UP OR IGNORED. BUYER BEWARE! read more