Wasn't planning on buying a truck, but then we met Mark Hernandez! As for salesmen, he was tops in my book! He showed us the truck we were interested in, got a similar one off the lot nextdoor to compare, and gave us time to think about our options. He's fair, patient, honest, and not overly pushy like the stereotypical salesman! We were given a very fair trade-in value for our vehicle and drove off with our beautiful 2019 Tundra Crewmax! Everyone we encountered at this store was very friendly and helpful! read more

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The service package is a scam. If something happens to your car you will loose thousands of dollars.

This is the worst dealership you could possibly deal with. A bunch of scammy lying thieves. They sold us the wrong vehicle (their salesman's fault) and took the vehicle back 2 weeks later. When we took it back we got the correct trim we needed which were the same needs mentioned during our first purchase. After getting home we see they stole $1500 of our down payment ($5000 cash given and $3498 recorded on finance papers) and charged us other fees we agreed would be removed at the time of purchase. Buyer beware and stay far away from this shady joint. The vehicle is amazing and we couldn't be happier, just wish we had bought elsewhere. read more

Young Toyota - Logan - 2025 RAV4 XLE Hybrid - Auto Repair Near Me - Logan, Utah

Terrible experience. From out of town. Put the wrong tag on our new vehicle and won't fix the problem. won't return phone calls.

PLEASE READ! If this can reach anyone or even help one person from having to go through what I've experienced it will be helpful! It's been 2 months since I purchased my car. I have called in several times asking where my plates are and if the title has been sent, etc. One time, someone extremely rude let me know that he "absolutely cannot help" because it was Saturday, even though I had called in every day leading up to Saturday as well with no one getting back to me. The issued me a 2nd temp tag and had to drive it to my house because they let it expire... but I wasn't given an extension... The DMV says they have no record of anything... On the 2nd temp tag issue I had my sales person call me reassuring me "everything has been sent and there should be no issue in getting those plates to you. We have solved everything on our end." Yet when I call 3 weeks later still nothing. I have called them and they've "put my name on a sticky note" 10-15 times with today being the FIRST day someone has actually called me back to let me know that yes, nothing has been done. Horrible customer service. No one knows what is happening. PLEASE save yourself the headache and go ANYWHERE ELSE. If you were confused reading this imagine how it's been to actually deal with it. read more

I had an awesome experience at Young Toyota with all the great people. I was helped by Caden Bennion and he is the best salesman; honest, helpful, kind but not pushy. I will be back soon to purchase read more

Okay, maybe I'm comparing Apples & Oranges, and it's been a while since I've bought a car but the three dealerships here in the valley need to take some lessons from their Big Brothers in Salt Lake. I stopped by twice Young Toyota, first time on a Thursday evening, and it was late afternoon early evening, so not a lot of customers I guess. Salesman seemed like he wanted to help. We exchanged info, but that's where to support ended. I texted and I often didn't get a response or got one word answers. We try to see him on Saturday, but didn't get responses, came into town, got a message just prior to our arrival, and he asked if we could come back in a couple of hours because he was busy. We got stuck with a different sell person, who also seemed too busy for us. Now I know not everyone in Utah are not members of The Church of Jesus Christ of Latter-day Saints, but the dealership was closed on Sundays, and right in the middle of Church my phone rings. We decided after three different poor experiences here with different dealerships in the valley, we decided to try in Salt Lake City. Here is what I expected: be treated like a valued customer (I mean I'm wasn't going to spend a lot of money but work with me). Just because I wasn't going to buy $60,000 car treat me like I was. Take the time to listen to me and answer my questions. Give me options. Don't expect me to pay MSRP. Two of the three dealerships here, must be doing well enough to gouge customers and have customers pay full price but I didn't. The third, could not be bothered because we wondered the lot for 30 minutes and not one salesperson came out to talk to us. I really, really wanted to support local businesses and be treat me like a Family Member. It just didn't happen. Thank You Miller Toyota in Murray read more

Young Toyota - Logan - Our new 2021 RAV4 @ Miller Toyota Murray. Thanks - Auto Repair Near Me - Logan, Utah

Really friendly staff and great service that led to quick and affordable solutions. Very grateful for Ben and the service team today!

Amanda in service was most helpful and the tech who videotaoed the checkover of my Camry was VERY thorough. I would recommend the service department highly. read more

Unbelievable service. Car in shop for 6 months. I'll write more if they get it fixed.

I called to check and purchase the availability of a 2022 Highlander platinum edition. The ad on KSL said the MSRP was $52027 and the sale price was also $52027. When I informed them that I was interested in purchasing the vehicle all of a sudden there was an additional $3000 mark up on the car. When I asked why it wasn't disclosed in their advertising the manager Dan Deinger was rude and said I don't have to buy it if I don't want to. I asked why they were not being honest in their pricing and advertising; he had no response and hung up on me. I will never ever recommend or buy a vehicle at any Young dealership. They are a stealership not a dealership. So disappointed in how they treat a customer wanting to spend over $52000 at their stealership read more

Young Toyota - Logan - False advertising - Auto Repair Near Me - Logan, Utah

I bought a new car with a 45 day temp plate, I contacted them around the 30 day mark telling them it will expire in 15 days, called them many times , this company dropped the ball for not sending paperwork to WY , could not drive my NEW car to work since Aug 1 , today is Sept 4th , finally got plates, and then I had to pay the late fee since the County never got the taxes I paid in Utah , thanks Young Toyota for a worrisome two months. Not mentioning names but you know who you are!! read more

Good place for Toyota cars maintenance in Cache Valley. I always go here for annual revisions.

I've been to this dealership multiple times to purchase a vehicle, apply for a sales position, get maintenance done on my vehicle, and have called in with random questions for the staff. Here is how those experiences went: - Salesman approached as we came in through the door and asked if we were interested in a vehicle. We said we were looking for a Toyota Tacoma and wanted to look at a few models. After looking at a few Tacoma models we let them know we would come back after our current vehicle had sold on KSL. Immediately the salesman became very standoffish and expressed his frustration that we had not told him beforehand that we weren't serious about buying that day. He then left to go make a phone call and we haven't heard back from them since. - One of the sales managers bought an item I had off of KSL and asked that I meet them at the dealership. After conducting the sale, he then asked if I would like to come back and interview for a sales position. I agreed and returned a few days later for an interview. After the interview was conducted I waited a week for some kind of follow up, however there was no response from them. Finally I decided to call them and was told to be patient while they conduct the process of hiring a new employee. After 3 weeks I got an email from them saying that they had chosen someone else for the job. I felt like this was extremely impersonal and that they did not value my time whatsoever. - I called in one day to ask if they did vehicle rentals. The receptionist who answered the call informed me that they do and then transferred me to the service department. After asking if they had any vehicles available, the technician on the phone said they do not rent vehicles and was frustrated that people keep calling and asking about it. I explained what the receptionist had said and he muttered that he would get to the bottom of it. He then immediately hung up the phone without any sort of salutation. I felt this was unprofessional and that I was an inconvenience. Thus far I have had an unpleasant experience with each association with this dealership. I personally recommend you seek business with a different dealership that is more effective at attracting and attaining customers with high-value products. read more

DON'T BRING YOUR VEHICLE HERE FOR WORK! It's worth driving to Ogden or SLC for quality repair work and to avoid the Young Toyota nightmare. Young Toyota mechanics damaged my transfer case while supposedly replacing the transfer case seal in 2019 and then again under warranty in 2020. Now, less than two years later, it's leaking yet again. Upon inspection at another Toyota service shop where we live, we found Young Toyota damaged the mating surface of my transfer case during their "repairs" (see pictures below). Bottom line: This was a standard job and rookie mistake. Young is claiming it's out of warranty but the warranty was to replace the seal, not to damage my vehicle to the tune of about $5000 (cost of transfer case replacement). They've been evasive when trying to reach them, despite Russ Ottley, the current service manager acknowledging that they caused the scratches but stating this is not the cause of the leak. I've been reaching out to Russ Ottley, Jake Talbot, and Young Automotive regarding this matter for weeks, to no resolution. Aside from this issue, we had a repeated problems with a 4WD sensor and timing belt job Young Toyota did (again both standard jobs), which we think shows an ongoing pattern of negligence. We are so disappointed in the poor quality service we received at Young Toyota and lack of responsibility for their workmanship. We hope others will read this and go elsewhere. Save yourself time, thousands of dollars, and hours of frustration by going somewhere that doesn't make it a practice to cover up a mistake, with another mistake, and then a patch job. read more

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We purchased my daughters Jeep and my wife's 4Runner here and had a great experience with Stephanie and Jordan. Russ in service lifted nothing them and they ride great. Highly recommend. read more

Young Toyota - Logan - Lifted nightshade 4Runner. - Auto Repair Near Me - Logan, Utah

This is the worst Toyota dealership that I have ever worked with. There is a systemic problem that is reinforced by the service manager, sales manager and general manager. The do not take responsibility for there errors. They knowingly violated the Utah consumer protection act (13-11). They will not provide documenting as to how they come up with their diagnostics for repairs in the $1000s of dollars. I would strongly recommend a Toyota vehicle but stay clear of Young Toyota Service Center. read more

The people are wonderful, very helpful and very knowledgeable. Enjoyed all of my interactions with them. Look forward to going back soon.

Purchased this 19 Toyota Rav 4 at Young Toyota. The experience had a few hiccups but ended up Ok in the end. Stephanie was very pleasant to deal with. read more

Young Toyota - Logan - 19 Rav 4 XSE Hybrid - Auto Repair Near Me - Logan, Utah

We bought a Tacoma from young Toyota. They were great to work with. They gave us a better deal than any other dealership around and were great at communicating everything. We live in Provo and they drove the car down from Logan to us. Distance wasn't an issue at all. Kyle Dwiggins was the man! Will definitely look to buy from them again. read more

Young Toyota - Logan - Our New Whip - Auto Repair Near Me - Logan, Utah

Jordan was very knowledgeable, upbeat and kind. Took good care of us! Took us on a test drive and was very thorough waking us through everything we need to know. Very personable and easy to work with. read more

California Girl needed a Toyota Tacoma so why not buy one in Utah! Lol Best no hassle vehicle purchase of my life thanks to the most friendly, honest sales guy ever Steve Kirk. Looking for a Toyota? Go find Steve I guarantee he will not disappoint!! read more

Once again Young service is sub-par. New brakes 6 months ago but they squeal. During a tire rotation I asked them to look. They would grease the calipers for $100. Would that not have been done during the $886 brake job?! No thanks, I'll do it myself! read more

I would not recommend buying from here I recently purchased a 2014 chrysler town and country with in 24 hours it was in their shop because the check engine and ETC light came on which I was told was "just the thermostat" after I got my vehicle back I get less than a mile from the dealership and my whole vehicle is smoking coming in through the vents barely made it to the side of the road before it conoletely shut up had to be towed back to the dealership this time somebody supposedly forgot to put a cap back on so fluid spewed out everywhere which caused the white smoke after they replaced the cap I get no less than 5 miles away and my vehicle breaks down again this time supposedly a hose issue all of this happened in less than a week of having the vehicle I noticed since day one I was having acceleration issues and still do well now it's been a month and I'm having multiple misfire issues due to faulty spark plugs and O2 sensor is bad which could've been causing my acceleration issues I'm assuming they were holding off on fixing it so that my one month warranty on those issues could not cover those problems , I'm extremely irate as this is my vehicle I use for work now I cannot work until I get this issue resolved and I'm a single mom of 3 how am I supposed to make money for my kids or even to fix the vehicle?? I specifically told them I needed a reliable vehicle as I use it for work doing deliveries how am I supposed to make my car payments if I can't work? Worst experience I have had buying a vehicle. read more

I regret purchasing my car FROM young Toyota Logan UT Oct 2021. I like my car but it has been a runaround from the beginning on anything they do. Bought the car they were installing LoJack and tint. After them having the car for 10 days the tint was finally done but they had nothing but problems on getting the LoJack fixed took over 3 more trips. Also during them having the car someone road rashded one of my wheels again took 3 or 4 times of going in to fix it before it finally was fixed (I had not even drove my car home yet) . I had the free oil changes and tire rotations which would take 1 - 2 hrs to complete when I was there even though I would make an appt out 2 plus weeks for service. Each time I was there it would be an issue of why they couldn't do something and so forth. The last visit they didn't rotate my tires saying they couldn't find the wheel lock. It was in the glove box, however I saw they ransocked my glove box, center consul and trunk looking for it but never asked me where it was. I sat there for over 2 hrs finally went to ask them if my car was done and it was. Noone bothered to come find me. This trip they claimed my tires were at a 3 however I know they are not (went to another tire place and they said 3 tires at 5 and one was at a 4) they just went by my miles thinking I need to replace them but they don't know I have snow tires I run. Just lazy excuses constantly to try and get me to buy more. If it wasn't that the oil changes were free I would not keep coming back I am finally almost done with them. The car is great but if you value your time and don't like to constantly reschedule your life for what they say they can do I would not recommend them. This is my opinion read more

YOUNG TOYOTA, Logan I know cars are in high demand, so I already secured the funding before shopping, then I did their legwork to find the one that would 'dealer trade' for a different color (I called 7 surrounding states). Once I had EVERYTHING ready for them, they refused to take a hefty deposit and REQUIRED FULL PAYMENT for a vehicle not due to arrive for 2 weeks (and was not reserved or pre-ordered by anyone else). "We can sell it to 500 people right behind you". So beware if you are one of those 500 behind me, wether in state or out of state ... Don't believe them when they say that the majority of other dealers are requiring FULL PAYMENT before the car arrives! When in FACT - dealers would either limit selling to "locals" only (that's fair), or take a larger deposit ($1,000 - that's fair) - NONE OF THEM REQUIRE FULL PAYMENT IN ADVANCE OF DELIVERY !!!! BEWARE - If the vehicle you are buying from YOUNG TOYOYA is wrecked in transit, is a lemon, or you just don't like or trust it - You will be out a lot of money with no vehicle in sight. And if they "might" refund you the money, BEWARE again - you're going to have to reapply for a loan because the bank will consider the first loan paid off and they will require you to reapply (basic banking math for decades) - or I guess you could apply again for the deanship's financing over 10% (that's insane too), and allow them to wreck your credit - because now you've bought 2 cars in a month, any reputable financing institution will view this action as a bad risk. read more

I've bought multiple trucks from Young Toyota. These guys know their stuff and have always taken care of me. Highly recommended!

the service department is so accommodating and Kambree in sales is helping me with a new car. everyone is great!

In the interest of clarity, I didn't buy a car. I wanted to, but I had a VERY complicated situation that led to me not being able to trade my old car in and get a new one. HOWEVER the sales team, service team, and managers went ABOVE and BEYOND repeatedly treating me and my ex husband and even my four crazy kids like we were part of their family. I have never been treated this well, even at dealerships that actual family work at. They took care of everything so I didn't have to worry and gave me an AWESOME rental, repaired my old mini van in ONE day, and were beyond kind and understanding even as I was frustrated, anxious, and overwhelmed. I literally went to pretty much every dealership in Logan and this is the only one I will ever buy a car from as long as I live in Cache Valley. Hopefully I'll be back to buy a sweet Toyota sienna soon. My salesman was Jordan, and seriously I CANNOT say enough nice things about that man and the way he cared for my family. He has the patience of the saint and is a great member of our community. He's so honest and straightforward and wasn't worried about the fact that he wouldn't be getting a sale, but very worried about leaving me with a car or making me rely on my ex husband. I do not know what my kids and I would've done without him and his excellent team! read more

My son is a student at USU and needed to get a car. Since we live in Washington and couldn't be there to help him and he had never had to buy a car before I called Young Toyota thinking they were a reputable dealership. i explained the situation to them and they assured me they would take good care of them. Long story short they sold him a car that had been totaled and had a shoddy job done to fix it. 8 months later it has broken down several times and now needs a new transmission which costs $9k, we have called and talked to them and their response was he signed the paperwork that the car was sold as is. They took total advantage of an inexperienced kid. Shame on them. read more

If I could give negative stars I would. One word, RUN. I caution anyone to avoid this place at all cost. If you have to work with them, get everything in writing! They will take advantage of you and the nice salesman will flip the minute you sign, the manager doesnt keep up his word and the finance manager will make you sign things blindly with incorrect info or he will just not tell you pieces that leave out vital info that jack up the total purchase price with the response.. "you will get all this on a jump drive after, I just need you to sign here" I bought my first new car here after saving for over 5 years for it and the story is horrifying. They ruined what should have been a highlight in my life with the parting words "you signed the contract" ( the Same contract that the finance manager doesn't show you, he just verbally goes through some and says sign here, you get a copy on the jump drive at the end!" You will regret doing business with them at some point. Go somewhere else. read more

We just bought a car from Steve Kirk. He answered all of our questions probably twice because I was so cautious! He was very knowledgeable and was able to find us the perfect car with our vague description of what we wanted. He was able to find us a reliable and safe car for the best price. He also stayed three hours after closing to help us. He wasn't pushy and let us talk on our own as well. When I went to pick up the car, he helped me install the car seat as well. Thank you!! read more

Signed quote and put a deposit down on a truck scheduled to be built. They pulled the sale off the table and will be refunding my deposit. The reason..... We can't sell you the truck at the price we negotiated because now we can sell it at a higher price. Not exactly those words but basically that's the excuse. Waiting for refund..... Worst dealer ever. read more

I just don't know what happened here. I expressed interest in a car and was hounded by a saleslady asking to buy mine. So I decided to give it a go and see if a new car was in my future. They only offered me $1500 for a car that I bought for close to $6000. What kind of offensive scam is that? I don't think so Young Toyota, I don't think so. read more

Only been there once, never going back! Classic bait and switch, they had a used 2008 Honda Accord advertised on KSL Cars for $10,000.00, when we sat down to crunch the numbers the base price had risen to $10,995.00, this was before the addition of the absurd "Accessory Package" and all the other fees and taxes. When we refused to be taken advantage of, in a desperate attempt to save the sale, they threw in an offer of a 3 month warranty for "Peace of mind" just in case their inspection may have missed anything, but it would only cover the drive train. When I pointed out that I had done my research of the local market and that they were about $1500.00 higher than the average for that particular model with similar mileage and condition, they responded with a cherry picked list of price points from other dealerships to show they were in line price wise, however their car had a torn leather drivers seat, a center console cover that was badly damaged, and a dent in the back of the car, not even close to being a High Blue Book example of the model, but yet they were determined to be bullheaded at the negotiating table and push for High Book pricing. We tried to keep the offer sheet in order to take it home and think about it, but they wouldn't let us keep it. Never felt better walking away from a bad deal!!!! read more

If I could give negative stars, I would. Absolutely BY FAR the worst experience with a dealership I have ever had. The management is a complete joke. As soon as they get your money, they give you the boot and act like they don't know you anymore. They don't stand by their word and if they do actually do something that you paid them to do, they do a half-@$$ job. I completely regret buying from this terrible excuse of a dealership and wouldn't recommend it to an enemy. Save yourself the time, money and frustration and steer clear of this place. read more

I have known Trevor Nakae fleet manager at Young Toyota for 15 years .He is a quality individual.He is very customer oriented. When you put an outstanding guy like Trevor together with a quality product like Toyota you have a winning combination!!!!If anyone can make it happen Trevor can!!! read more

I was the second place winner in the Young Toyota Honda summer contest. I was reached out to but they never gave me the gift card I was promised. Really sad to say but I have reached out many times over the course of the year and they have said nothing to me AT ALL. They showed terrible service and I will never shop at either of these stores again. read more

Great customer service and very patient sales team. Kaleb, Blake & Jake were great to work with. I would highly recommend Young Toyota-Logan. read more

Well ... we are done doing business with this place. They took advantage of us on my wife's car like they had done many times with my truck. When we purchased my wife's new Honda 18 months ago we were told we'd receive two years of free oil changes just like we did for my truck. When we scheduled her third service, we were informed this was our final complimentary service. Now when you pay as many of your hard-earned dollars as we did for her car, the word "complimentary" on its face is offensive! But it's even worse to feel lied to! We received four services on my truck ... one every six months for two years. At any rate, we canceled her third service appointment and we are now taking both of our vehicles to our new car care place. The phrase "Buyer Beware" is very pertinent if you ever decide to do business here. read more