The other day I realized one of my headlights went out so I rushed to the auto parts store and…read morethat's where I received excellent customer service from Vicente! He went above and beyond typical customer service, He was able to explain to me the exact part I needed and helped me through the instillation process! Needless to say the staff here are really helpful and kind! This will be my go-to spot from now on for any mechanical parts in need for my car! Big thanks!

the Clayton crew is very knowledgable, have some hard to find parts…read more Only bad thing is for some generic parts, AAP is cheaper for the same part

ive purchased many items at the o rilies in rocky mount and nashville stores and the people are…read morecaring and very helpful at both!!!

I bought a set of headlight bulbs from here the other day. I could not for the life of me figure…read moreout how to change them. So of course I looked it up on YouTube. Was able to get one but I could not get the other. I read that O'Reillys will do it for free if you bought them from there. So I crossed my fingers and went back. Don came out to my car and tried to do it. It wasn't just me, he couldn't either. He ran inside to grab some tools and came back. He never gave up. He persisted until he could get it. I'm so grateful for Don! Otherwise I'd have to find a shop that was going to charge me and arm and a leg for something so simple.

I'm new to the area and showed up at the door just to look around. They were closing but still let…read moreme in to see what it was like. They were very friendly and I felt like I had been going there for a long time. I have since gone back a few times and always had that same feeling, like I wasn't a stranger. The service was faster than promised. I just wish there was a place to eat nearby!

I have frequented this establishment several time during my 38 years on earth. The staff is home…read moretown folk and very helpful. I actually think this is my favorite business in Wendell. They always have what I need.

Bought a battery and installation online and was ready in less the thirty minutes. Drove there and…read moregot it installed. Employee was extremely kind, even made sure the radio stations weren't messed up!

My car would not start this morning, and after having it jumpstarted I drove to Advance Auto Parts…read more They quickly ran a diagnostic check and confirmed the battery was dead, discussed my options with me, installed my battery and less than ten minutes after entering the store - I was on my way! Everyone was courteous from the moment I walked in. Also meaningful to me as a woman, for perhaps the first time, I never felt like someone was talking down to me in an auto store. That's very much appreciated. This location might not be as convenient as some of the others, but I will never go anywhere else!

Man this place is absolutely amazing the level of professionalism and customer service is top self…read more The staff here really care about their customers and take pride in their work. Victor was plesent to work with I called his store to see if they had a part for my car that I desperately needed and he had it but of course it was within 5 minutes of closing time of 10pm, Victor assured me that he would not close the store until I arrived and he gave me his word. As a stand up guy I try to believe people at their word and I can say Victor is an honest man. When I pulled up at 10:05pm he was waiting at the door with no attitude at all... greeted me and help me get the right part...

2/4/26: I stopped by to purchase a battery for my key fob. From the moment I walked through the…read moredoor, this older gentleman was flirting with me. He saw my wedding ring and said, "Oh, I see your bling bling...you're locked down...so, I can't ask to spend some time with you, huh?" Was he serious??? Like, was I being punked??? That entire interaction was cringey!!! He took my key fob, had another guy open the battery with this long knife, and then he threatened him stating that if he cut him by mistake, he was going to go get his Glock. What in the world? That $10 transaction was not worth the stress. He was annoying in every way & I will let my husband go there from now on. I don't like the aggressiveness and unprofessionalism at all.

Came here again but idk these people be rude asl, came for an order pickup. Guy was upset cause the…read moreorder wasn't in yet. Dropping my phone all upset as he's looking for my pickup order and slamming my anti freeze on the desk.

Very friendly service at this store. Was able to call and find out if they had part I needed and…read morehave them hold. I actually needed 2 and since they only had 1, they called their other store, car quest and was able to pick up the other one needed. They also give military discount. Awesome! Would definitely come back when the need arises.

I went here to get my battery tested today. They told me it wasn't good anymore (which I pretty…read moremuch already knew, but wanted to make sure) They helped me pick out a new battery and replaced it for me for free. It was a quick process and they showed me how to do it step by step when I asked so that I could do it next time. The battery J bought also came with a two year warranty.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!