I have been there 3 times for tires. i inquired about an inspection on 2nd visit and got an entire…read morelist of mandatory fixes to pass. The next day a different station passed me without demanding any other fixes from Chapel Hills list Went back today, and got quoted insanely high prices after telling them of lower prices elsewher. This place will try to squeeze you for every penny they can. Do not trust them

The service was OK. I was told I need a battery but No one explained what the new battery would…read morecost. I had to ask what brand they sold and the price of the battery. I also didn't like the fact that they emailed my receipt with no option offered for a printed one. I like printed receipts so I can keep them in my records. Also the windows sticker indicates they used valvoline oil, the receipt shows Kendall oil was installed.

Wedding day of a friend..we from drove 5 hours away. Day of wedding my vehicle picked up a screw in…read morethe front tire. Dropped it off picked it up an hour later and the tire was plugged and ready to go! Ray said "No charge." Made my day! Thanks Ray!! Good people!

Truly this is a rude establishment. The woman that answers the phone is rude as well. The people…read morethat work here that park the vehicles and block all the traffic from flowing through also doesn't have any care about anyone else needing to use the road. A whole line of traffic all had to try and turn around because they aren't able to get around. The establishment just says They will move the vehicle when they get to it. That is not a good way to do business.

Most convient oil change EVER! I paid $100 for a full synthetic oil change which is slightly…read morecheaper than shops in the area. The best part was he came to my work and was done in 30 minutes. Highly recommend!

Not only does Raheem do quality work, he is a quality person. When my car overheated on my way to…read morework, this man worked on it for hours in the freezing cold to make sure I could get home safe. His pricing was extremely fair. He also talked me through all the issues with my car, showed me the failing part, explained what needed to be fixed and why, and answered all my questions patiently and kindly. I am a woman, and never once felt uncomfortable with him or like he was trying to pull one over on me. I recommend R&S with my whole heart!

My wife and I were four hours into our four and a half hour trip to Raleigh in 90 degree heat when…read morethe AC went out in my 25 year old Toyota Tundra. We spotted Brown's Alignment sign along with a lit AC sign. It was 4:00 on a Friday when I walked in and asked if they could help. They explained they could pump Freon into the unit and maybe it would last a few days or more depending on the size of the leak(s), if a mechanic was available. A kind soul of a mechanic agreed to take a look. While pumping in the Freon, he noticed cracking on two vacuum lines and replaced them lines at no charge to me. The mechanic finished at 5:00, and the final bill was less than the estimate. The folks at Brown's could not have been more pleasant or accommodating. The trip home took five hours (not unusual for I-95) and the AC kept us cool and comfy. I will gladly return if the situation arises and heartily recommend Brown's Alignment to the local community.

Personable, reliable, fair and mom and pop. Reminds me of better days in customer service and…read morelocal business conviviality.

Quality Plus offers high quality professionalism with amazing customer service. They've serviced…read moremy cars for years. I know when I take my car in, that they will not try to run up charges and give me an honest assessment of the situation. They listen to my concerns, make sure that they address them and explain the work that they propose in clear terms. A few years ago, we had an issue involving an engine and a warranty claim. They worked with us to provide the information that we needed, filming a video of their testing. They could not have been more helpful. I know that when I drive my car away that it has received quality service and that the team stands behind their work. I would never take my care anywhere else. Thanks, Quality Plus!

If I could give this shop zero stars I would. I had my 2007 Toyota Sienna towed to this location as…read moreI couldn't shift it out of neutral. They charged me a 189 diagnosic fee and said it would be $1317.00 to fix the problem. They said the shift cable was broken at shifter. I took the vehicle to another mechanic and they fixed it for 150. This place is a ripoff and are gouging their customers.

Came in after a brake fluid light popped up. Helped ensure fluid levels were good and cleared the…read morelight for me. Friendly staff, ty.

So happy to have found Mike & Tilden Car Care. They've done routine maintenance on both of our…read morefamily's cars, each time we make an appointment and the car is taken to the back immediately, work is finished right when they say it will be, and their prices are very fair. Also, they never recommend unneeded or unnecessary service. Also, a big plus is that they're right next to Ironworks, so I can drop off my car and walk over for lunch while they're working on the car. Great service, fair prices, nice people. What more could you ask for?

I set up a brake repair for the rear brakes on my truck for the next week and John responded (copy…read morethat) , He didn't show up when he said he would but called and told me that got held up making another repair and apologized and came over later and replaced the brake parts

In my experience with anything vehicle maintenance I usually feel clueless or like I'm being upsold…read moreon something. With John, this was not the case. I had an issue with one of my fleet vehicles having a squeak somewhere on the front axel. He was able to not only solve it, but explain to me what he was checking and looking for. Having that knowledge is crucial for the business I operate. On top of that-- he responded and set everything up in less than an hour-- in two hours the vehicle was road worthy and ready for the next rental later in the week. Very reasonably priced, very high quality work, extremely knowledgeable and personable. John is the gold standard for automotive maintenance.

My car started misfiring when I got into town and I was referred to USA Auto. Joe took great care…read moreof me providing a deeper diagnostic and options on how to move forward. I really appreciate how he explained the process. They even offered me a loaner vehicle. A honest mechanic is invaluable! USA Auto provided great customer service at a great price. My only regret is that I'm not local. I'd definitely bring my car back to this shop.

USA Auto is a GREAT group of folks. They have taken excellent care of my vehicles for years! Thanks…read moreRance / Keith and the USA crew!!