Hard to put into words about the experience with Fred's today!…read more I used to dread appliance breakdowns, but now oddly kind of looking forward to the next one! Start with Helen who's such a delightful person. When we spoke on the phone while scheduling service on a washer machine at the cabin in Lake Summerset she went out of her way to accommodate us. Then Fred, the quintessential professional arrives reporting for duty! Super personable and talented individual, that knows exactly what and how to do to fix the equipment offering all if that at a very reasonable affordable price. The best home repair service experience EVER! If it's broken call Fred's and you will be gad that you did, I know I am!

I called in for help with my Samsung dryer. Turns out they don't work on Samsungs (at least dryers)…read morebut they were super nice and knowledgeable and gave me another business recommendation that could help me based on how old my unit was, and why that recommendation would help me best. Wish more businesses would treat people kindly like that! Couldn't use them this time but would love to in the future.

I stopped in the other day and the whole store smelled badly of cigarette smoke so I got out as…read morequickly as I could. A store selling products to make my house clean should smell clean itself. I'd be afraid that products in that environment would absorb those smells and release them in my home. If you don't mind that kind of thing then it looked like they had a lot of vacuum related products to choose from.

Adopted a mutt with the coat from hell. Sheds clumps literally all the time. Clogs everything;…read morebreaks all vacuums. I have never been a vacuum every other day person -- no other choice since "Frank" joined us. Forced to bring my Miele "Cat and Dog" vacuum for repair. I knew it had had a subpar repair while I was out of town -- and had an electrical short in the cable. But Swanson's checks your whole vacuum out. The HEPA Filter was apparently ancient. Worse yet, where the hose attached to the canister was slightly torn. Did not know either of those problems existed. Ok. So everything will be addressed now. In addition to this superlative service, they also had Miele vacuum bags on sale. And did you know, they have VERY reasonably priced bags for upright vacuums -- the kind with better filtration than the regular store kind. Prices on these bags is likewise reasonable. Come in sets of three; I bought two sets. So, for just under $200 -- received the above-described Miele vacuum repair and Miele bags and six upright vacuum bags. If you are familiar with Miele and anything Miele-related prices, that price is INCREDIBLE. But wait, yes there really is more. I ambulate with a rollator. When I dropped my vacuum off initially, someone came out to the parking lot to help carry it inside the store. When I left, the marvelous staff loaded my car. I try to do things myself and not burden other people. Even so, this gracious assistance, without being asked is much appreciated. Have been patronizing either this store or what used to be their second store in Rockford for years. Reliable, economical, trustworthy. They will call you to explain everything and ask for your input even. No rude surprises. Wish everybody conducted business the way Swanson's does. This is an old-fashioned dealership/service location, in business for the long haul.

Deans Appliance did a great job fixing my gas dryer, was very affordable, finished quickly,…read morefriendly service

I requested someone to come take a look at my dryer and Don's got back to me almost immediately and…read moreI was able to set up an appointment with a few quick texts. Very convenient! A few days later, Mike came to our house and took a look at our dryer. He was nice and obviously knowledgeable because a few minutes was all it took for him to diagnose the issue. He gave me my options, but ultimately agreed with me that it would probably be worth it to get a new unit rather than go through the big/costly fix it would take to get it back to health. I appreciate the honesty and integrity in not trying to suck all the money out of me that they could have. Would definitely recommend Don's for all appliance repairs!

Showed up on time. Did a good job. Market prices. I would recommend this person. (I need 85…read morecharacters to complete this review, so here they are)

This should be a zero review. My dryer was not working, so I called Don's. They came out and…read morereplaced the belt, so the dryer turned. But now it makes noise. It did not dry the clothes. I called them again and they came out, but the dryer still did not dry the clothes and it made more noise after they left than when they left the first time. That was over $220.00 for both visits. Then I called Ted's. They came out but did not fix the problem, the dryer still made noise and did not dry the clothes. They sent me a bill for $75.00. I protested, so they cancelled the bill. Then two weeks later I got a bill for the same $75.00 they charged me for the first time. Finally after calling two different electricians, we finally got the dryer to dry clothes. But it still makes noise. That was over $500.00. I could have bought a new dryer and saved all the hassle.

After using Ted's for 21 years, we're going elsewhere for our appliance repairs. Last fall I called…read moreto have my 2.5 year old Maytag washer serviced. It sounded like a belt was slipping. It sounded just like when a belt squeals on a car. When the technician arrived, he turned a couple dials, put it through a cycle, and told me the transmission on my fairly new machine needed to be replaced. He also said he had no idea when a new one would come due to supply chain issues. My options were to wait, buy a new machine, or as the technician told me "let my current machine run until it dies." I paid the $75 service call and he left. We chose option 3 because with the Holidays, and I didn't feel like putting money out for a new washer right then. Good thing I didn't! I called Maytag in February and was put in touch with Dimond repair. The technician came out, took one listen and said, "yes, it's a belt." He fixed it and within 30 minutes my machine was running good as new. I was told that since Ted's was bought out, the service deteriorated. I didn't believe it. The front office staff was as helpful as always, and the technician seemed to know what he was talking about. I never had a bad experience before and I trusted them. Not anymore.

Leo, the repairman was honest & actually looked out for our best interest. Our fridge had 3 issues…read morewhich would have cost far too much to repair-- and he recommended the best affordable options for us, eve down to the brand and details to look out for. He also did not mind answering questions about other appliances we had minor issues with. Very impressed with the integrity of LT Repair!

I called with a request for a repair of a Whirlpool 4 door refrigerator/freezer. It was confirmed…read morefor a next day service call. Never showed up. Called left several vm and texts, never responded. I would not recommend. Used Ted's Appliance Repair. They were awesome.