Will not honor any follow up repairs. Financed new HVAC system with them and the condenser-coil…read morewent out in less than 2 years. Owner himself lied and told me they would service, and he never did. Even after multiple attempts to contact him. NOTHING. Imagine.. If the Owner of the Company is deceptive, how do you think their Employees are.. Save yourself the lies and headache in Rockford.. Choose another Company for your Heating & Cooling needs. You'll be glad you did in the long run..

This company literally used the manual for the furnace as a funnel instead of using a piece of PVC…read morepipe. Do not use this company. They installed this furnace a couple years ago and this is the kind of work they do! Absolutely horrible!!!

I called and they responded quickly, the quality of the demo and installation they performed was…read morevery good. their crew was very polite and helpful.I would certainly recommend them as HVAC contractor.

They got there the next day after I called early the next morning and beat their competitionread more

This is a frustrating review to write because I've used Mario for 3+ years for regular HVAC tune…read moreups with no issue. He's always been responsive, helpful, and did a great job. However, I recently had a horrible experience with him and his team. Our HVAC unit wasn't working and we called Mario and his team to repair. They charged us $2,350 for a few pounds of refrigerant, sealant and 3-4 hours of labor. When the work was done, they claimed that they'd used gauges and detected that the leak was sealed. We sent a $545 payment on June 3 for the refrigerant and labor, a $350 payment on June 5 for the sealant and labor a $1,500 payment on June 12 for the repair of the leak. I asked for detailed receipts of the work four separate times and the detailed receipts were never sent over. On top of that, a few weeks later we had the same exact issue with our HVAC unit. When we called a different repair person, the refrigerant had dropped significantly AGAIN and we were told that the unit was still leaking. We reached out to Mario various times asking for receipts and explaining our frustration. As of today, we've gotten no response, no refund, and no promise to return and look into why the leak that they claimed that they'd fixed was not fixed. All in all we're out almost $2,400 with no true fix to the HVAC issue that we called Mario & his team for to begin with. I'm willing to remove this review or bump up my ratings if I get some sort of response. But at this point we've been waiting for a response and requesting receipts for over a month with no action.

Mario is THE guy to call. Was there promptly and equipped to begin the job ASAP. Very knowledgeable…read moreand passed down some advice to troubleshoot the furnace I was having issues with. Took care of it in a very reasonable amount of time, haven't had an issue at all since. He also made sure to reach out and see if everything was still operating as well as he had left it and the temp was at a comfortable level for myself and daughter. HIGHLY recommended, I will continue to reach out to him if the need ever arises. Thx Mario!

I have gone to Fleming for years. Having my furnace installed by them, I also purchase my furnace…read morefilters by them. The Techs are great, the Belvidere Customer Service Reps are great.... The lady at the S. Beloit location (Char or maybe Carlene), is extremely rude. She is rude on the phone, it is obvious she is not happy, and you are beneath her ( wasting her time). She is not very accommodating when you ask her a question, acts like customers are a bother and more. I have gone in to purchase a filter, my husband has gone in, and I know of other customers who have been subjected to her very poor customer service. Do your self a favor, order your filters off Amazon, they are cheaper and you don't have to be treated terribly.

Firstly, the gentleman I spoke to from the companies answering service was extremely polite. I…read morereceived a call back within fifteen minutes from a technician, Greg. He fit us into his busy day to come help us out. We had an unknown problem with our furnace and he was able to give his opinion of what the problem may be. Greg came out and I brought him down the furnace. He offered to have me watch what he did so that I could maybe gain some know-how. Greg worked quick , and as someone who enjoys learning he was more than willing to educate me on what he was doing , and why he was doing it. Greg further educated us about heating and cooling in general and gave us some tips and advice. It was a cheap service call and he got our heat working again , what more can I say. Professional, friendly , courteous. Will absolutely hire again.

Scammed beware my story is too long to list but watch out they will take your money and not fix…read moreanything, currently filing a police report and fraud with my bank and a claim with WU. Lets shut this place down.

They took $600 to take apart our AC and fix nothing. After a week of waiting for them to show up…read morewith a motor we called someone else. We were under the impression that the money was for fixing the AC. They ended up saying that it was just to look at the AC unit. I will tell everyone I know never to use this business.

We had a house fire in 2020 & this company was hired to replace our furnace. He took forever to…read moreinstall it, while everyone else had to wait on him. He installed a commercial furnace & said he had it laying around & it would be so much more efficient & we've had nothing but problems with it! I would never use or recommend this company to anyone for anything ever!!!

Had complete system put in to replace existing. I did my homework ahead of time and when given the…read morequote it was less than I expected. On install day, they were on time, did a fabulous job removing the old and installing the new. I've wait 6 months to do this review. System works well and they did a follow up with me as they said they would. The owner is professional and organized. I have no trouble recommending them.

They are always super informative and very reasonable pricing! They helped me same day in an…read moreemergency situation and I had a great experience! Definitely recommend this company!

Thank you Kaden D. of Loescher Heating & Air of Freeport for your very professionalism, knowledge…read moreof quickly accessing the heating issue with my Mom's furnace. You did in a matter of less than 20 minutes what a different company could not do in a matter of two days leaving my Mom's home without heat during a very cold period resulting in her buying three space heaters. Thanks to Kaden D, not only did you access, identify and fix the problem, you saved my mother hundreds of dollars.

Highest Reccomendation possible!! if your hvac is down A Snap is the place to call! Price was…read moreperfect!