I had a very pleasant phone conversation with Sue of The Clock Makers. I am out-of-state but will…read morebringing my Seth Thomas in for repair.

What a wonderful little clock shop in historic downtown Glendale…read more We have a cuckoo clock that we bought in the Black Forest of Germany that quit working after a move. Jerry had it fixed in no time, while I waited, said the chains had gotten off track because it wasn't properly prepared for the move. He showed me how to do that, and gave me a whole lot of info on the clock...how to hang it, how to level it by ear, not using a bubble level, etc etc. what a wealth of info he has, and so kind and willing to share his knowledge. I love these kinds of small "Mom and Pop" businesses, and you will too. If you need anything that has to do with clocks, give them a try, you'll love it!

Best service and knowledge. Never have another service my grandfather clock. Fully recommend.read more

We have had our grandfather clock for over forty years and…read morehave had it worked on several times in that period..... Heritage Clock is A 1.. prompt service and clock is running perfect... If needed I won't hesitate a second on using Heritage C locks... Five stars

I get all of my watch bands and batteries there. They even adjusted my last watch bands a couple…read moreof times.

I have been going to this place for years now to get new batteries in our watches and to purchase a…read morecheap wristwatch for Travel. They are absolutely outstanding and very quick with the service. Today I had two batteries put in and it took about a total of 10 minutes and their prices are beyond reasonable. Highly recommend them.

Long story short - My Mom, Christy, passed away and I got her old burl wood clock from presumably…read morethe 1970s out of storage. It's been there for about 10 years and the old Quartz mechanism no longer worked. However, Ward was able to replace the mechanism so it works again! Brand new pendulum and clock hands too! It even has a speaker that can be adjusted on/off, different sounds, volume, and off at night! I am so happy with it , I just wish my Mom was here to see it. But now it can go back up on the wall. It's a beautiful piece and I will always think of my Mom when the time strikes haha but seriously Ward was awesome! It was done within basically 48 hours! Will update my review once it's hung on the wall!

Very knowledgeable and helpful with an extremely old pocket watch. Appreciated the information…read moreshared and modest approach.

The technician was very knowledgeable and very respectful of property. The quality of work and the…read morepay matched. I'll be using them again in the future for my grandfather clock!

Extraordinary experience! I walked in with an old battery-operated clock that I was sure needed a…read morenew movement. The owner looked at all elements of the clock, made a few slight adjustments, tested the battery, and declared nothing needed repair or replacement. Best of all, there was no charge! I will certainly return for other clock-related concerns.

I had a wonderful experience with Az Time Keepers, although it was a bit tricky to find. I called…read morethe number & Jim answered & directed me. I dropped my clock off with a coworker, Kathy, who was very nice & helpful. My clock was repaired the next day with Jim leaving a voicemail message. Jim did a fabulous job & at a very reasonable cost!!

Do not use this service. He promised a two year warranty on my mom's clock"s repair, and within 6…read moremonths there are issues and he refuses to help. He tells her "send me your address" and then ghosts her. No longer returns her calls or texts (but when she calls from a different number he magically answers!). Very disappointing that he does not honor his word.

I had a hard time finding someone that would look at my Fusee clock that needed a good cleaning and…read morea pendulum as that was missing. Bill said he was willing to look at it but did not make any promises. He was able to find the correct pendulum and fine tune the clock. It has been running flawlessly for a year and a half now in my office. Thank you Bill.

William was very personable, knowledgeable, and professional. I would highly recommend his services.read more

I needed a watch battery for an upcoming wedding. I called a jeweler and she said her watch "guy"…read morewas not in and sent me to the Clock Doctor. Small'ish unassuming shop with lots of vintage clocks. To the side was a group of gentlemen, just working on watches. They hooked me up in record time. And the cost was nominal. If you're in the Scottsdale area and in need of services, these "guys" are legit. Thanks to the guys at the Clock Doctor for your services! You saved the day.

I've worn my Tag Calibre 5 daily since 2015 with zero issues until the dial shifted. Took it to The…read moreClock Doctor and was told it needed a full service. Paid just over $400 expecting a solid fix. About two weeks later, the watch stopped working. I brought it back and was told it was still under warranty, so they "resolved" it, but also mentioned I'd likely need to replace a faulty part soon. If that part was faulty, why wasn't it caught and addressed during the original service? That's what the service should have covered. To make things worse, user negligence was subtly implied, despite the fact that the watch had run flawlessly for nearly a decade until the service. It has now stopped working again and doesn't run at all. Also noticed the dial isn't properly aligned after the service. It's subtle, but definitely wasn't an issue before. I came in with a cosmetic issue and left with a non-functioning watch and unanswered questions. I'll be taking it elsewhere for a proper, transparent repair.

This quaint shop is just what I was looking for. I have some sentimental timepieces which includes…read morean old grandfather clock which has made its way through my mom and dad's lives to now mine. I can't wait for them to fix it and help me to keep these precious memories going.

Mom has worn a watch for 81 years (!) and can't do without it. The latest strap broke yesterday and…read moreshe called me for help. I found Eternal timepieces on Yelp and they are open Saturday so we popped in. Tom was friendly and professional and replaced strap and battery quickly. Some beautiful clocks in waiting area to look at. Mom was happy with the price and service. She has no interest in learning to check her phone!