My brake pads and rotors were replaced a long with oil and air filter changes. The work was done…read moreto my satisfaction and in a timely manner.

Aaron knows what to look for and what to do. On my car, he recognized that there was actually less…read morerequired than first thought. He didn't do a bunch of unneeded (and expensive) work. Great place to take your Subaru.

Update March 2024 Cecil and Dylan are the guys we have gone…read moreto for over 3 years now. My sister and her kids moved here and also go to Thomas Auto. We have become loyal customers to an honest and reputable team of mechanics at Thomas Auto. I honestly couldn't ask for better. They are the BEST. I truly appreciate them especially having little ones to haul around on road trips. Nothing makes a parent feel safer than having a roadworthy vehicle and they always make sure we are. My Nissan Titan was totaled and I bought a 2022 Subaru Ascent. I went in and spoke to Dylan and asked would they be able to service it or should I take it to the dealership. He said they would be able to service it and said if it's something they cannot then they can make recommendations like the dealership. They service our 2019 RAM 2500, my sisters 2018 Toyota 4Runner, my nephews old Mazda truck and my nieces Hyundai Sonata. We love Thomas Auto. Thank you guys for being a great team! We have lived here for one year now and they continue to be honest and reliable. We get our oil changes done here on our Nissan Titan and our Ram 2500. Every time I take a road trip, which is often, I have them do an inspection to make sure I'm road worthy. Once again, today, I received outstanding service. Dylan and Priscilla always take good of us at the front desk and over the phone.

Charged my fiancé 120$ for a fuse. This place is a joke. They WILL up charge you if you are a…read morewomen. If I would've known what she was paying for before getting told the problem I would've put a stop to that immediately. And you gotta love all these fake reviews LMFAO Read all 1 star reviews before even thinking about going to this place.

Mike is an "ole school mechanic" he has worked on our cars and serviced our cars for 7years. He has…read morereasonable prices and reliable! We have called him last minute for servicing our cars and he has worked us in or got us in promptly that week. If you are needing your car worked on or serviced he is your guy!!!!! You won't be disappointed.

I knew nothing about this business when I booked my appointment to get my car serviced. I was just…read morethinking that it had to be better than paying $100+ more to get my car serviced at the dealership. I was very pleased with the outcome. The manager greeted me by name and told me about his experiences with Mercedes. I was relieved to learn that he has 25+ years of experience in the business. The Flex B service only took about an hour and a half vs. 4 or more hours at the dealership. Overall, I am extremely happy with Bearden Benz. I will use them in the future for any other service related issues.

I have used Bearden Benz for years! They are so knowledgeable and courteous. I have owned 7…read moreMercedes over 20 years and they all have been serviced and repaired by Bearden Benz that were both gas and diesel models. I live in Kingsport and the drive is never convenient, but it is well with the trip. Erik, the master technician, has always been able to repair any and all problems I have had with my Mercedes. I have never known him to be nothing but honest and up front about all of my repairs and costs. I am very meticulous about my "babies" and have never been disappointed in anything Bearden Benz have done for my cars. Knoxville is lucky to have such a great repair facility. And their prices are very fair and below dealer prices and they get the job done the first time. I never had to go back for anything that they repaired. Thanks Bearden Benz!! (Yelp has me as living somewhere in Cailfornia but I live in Kingsport, TN).

Fit me in their schedule, did a great job, a/c works great!!! They are friendly, honest, careful…read moreand skilled!

Ok. I have a transmission issue…read more Brought it in to determine the root-cause. They found an old (not cleared) thermostat problem that I fixed a year ago. It didn't totally close, thus not allowing the Cat o get up to temperature quickly enough. I replaced for $25 and 45 minutes, easy. Check-engine light disappeared. But obviously the code locked in. And also they said I needed a full replacement transmission. Which I don't deny may be required. , sorta. I am 71 years old, done professional car work since 17. The ONLY reason I am not doing this myself is age. But that said, before I would tear down anything I would already know what component is bad. A valve, cam sensor, etc. My symptoms are of a valve-body stuck valve, causing the clutch(s) to not fully engage. Thus I wanted a more concise explanation for why I should give them $5,000 - $6,000 to replace the entire Xmission. I really should have had a talk with the trained mechanic that could go into depth about the detailed reason it is giving me problems. But I got the worker at the register explaining the estimate to me. I have 100% confidence she has ZERO true mechanical knowledge/training past what to say. She should have called the Tech to talk to me. Had that happened I would have set an appointment to have it replaced. But given the weak thermostat ($330) ghost diag, I had zero confidence about the rest of their work. Reminds me of "give a kid a hammer and everything looks like a nail".

Gary and his staff went out of their way to find a certain part on my car for repair…read more Honest work.

Wonderful Place to get your car fixed after an accident Gary has been in the Business for 50 years…read moreeven though he has turned it over to Casey his Daughter the Prestige work his staff Does has not changed I highly recommend this Body Shop over any around

Ever since I bought my 335i 6 years ago I've had constant transmission issues. I've taken it to the…read morebmw dealership many times and tried a few independent guys. For some reason it's always been jumpy when shifting. Most recently the dealership quoted me 2 weeks and an arm and a leg to rebuild the transmission. I decided to get a second opinion. Thankfully I found Bryan at Rovers Unlimited. Not only did he beat the dealerships price, but he cut the timeframe down significantly too. On top of that, it's been running perfectly since he worked on it. Safe to say he has a customer for life. It's always pleasant to find a trustworthy car guy, and that's exactly what Bryan is!

This shop is great. Bryan does a great job and is very honest and efficient. I've taken my Honda to…read morehim for repairs for several years now, everything from oil changes to break jobs and tires. He has a lot of experience on nicer makes like BMW, Porsche, etc too. Never had a bad experience and I really like dealing with him versus the big-name shops. I always recommend him to friends and family when they need a car fix. Highly recommended.

Purchased the brake duct kit for Camaro ZL1 with 1le. Delivery and quality were great…read more My install has slight contact between the tire and the duct hose-hose showing rub marks. Purchased extra hose and try not to turn wheels lock to lock. Given it's a custom piece and no one else has anything close I consider this currently a minor maintenance issue. Since I pull the wheels and do a brake check after every track day it's not much of a hassle to keep an eye on. New Apex wheels don't appear to have as much interference as the oem wheel. May be able to make further adjustment in the future. Braking consistency has improved dramatically so overall a great product.

Completely destroyed my car and billed me for it. Lost most of the parts I need to rebuild my car…read moreleaving me with the cost of replacing them. Mechanics are incompetent. Zero stars.