Unprofessional! Zero communication! RGG did work for my…read moreneighbors and to say something nice, it looked very nice once completed. HOWEVER, this company never communicated what they needed from me to complete the neighbors job. Instead i came home to a tore up/dug up yard, my fence broken, my fence post broken and my fence UNRELATED to the neighbors job tore down and laying in my yard. In the end, they fixed and seeded my yard and rehung the fence removed and replaced the post. But It would have been professional to communicate with me since you needed my yard to easily complete your job. I would have appreciated this professional communication courtesy instead of all the stress.

I moved back to Ohio from Virginia the week of Christmas. I have no snow removal equipment…read morewhatsoever. After the foot + of snow that fell I was literally snowed in. I called RGG and though they generally only do commercial snow removal, they came out the same day and cleared my driveway. I will use them for anything, anytime year round. I won't hesitate to sign a lawn contract with them. They do what they say, for how much they say and they do it quickly and perfectly. This is a company of absolute rockstars!

Val was very polite and professional! He kept me current on everything going on! Recommend his…read moreservices!

Thought them to stand behind their work. THEY DON'T because of their horrible service, my 86 year…read moreold husband is doing the job that we paid them over 4000.00 to do! We approached their answer was because the water was not on. Didnt ask us to turn it on and they knew we were home. Just left! When they came back to do their botched job again we're just going to weed whack instead of doing the job right. We err told they had a more important job to do. Left!! Don't recommend them. DO NOT STAND BEHIND THEIR WORK!!

I was on vacation 1500 miles from home when my RV bumper started to tear off. Donnie the owner…read morequickly got back to me with a plan and created a permanent and much stronger solution! He was incredibly easy to work with and I would not hesitate to reach out and work with him again!

Extremely talented welders, very responsive and polite. Fixed my broken ramp on my gooseneck…read moretrailer in no time. Highly recommend!

THIS COMPANY DOESN'T DESERVE A TERRIBLE CUSTOMER LIKE ME!…read more Two of the past three years I called Top Cut last minute to get the leaves off my property. And I do mean last minute; once there was already snow on the ground! Once the snow melted, they were here in days to skillfully handle what I'm too lazy to do. I'm the only dummy on my block with a bunch of old-growth trees on their property (yes, my lawn-fussy neighbors hate me). There are a TON of leaves. The year I did the job myself, I lost count after forty (40!) lawn & leaf bags filled. Mike & the Top Cut crew made our life so much easier, and did a perfect job! And the price was surprisingly reasonable. No, really! I'm annoyed that there aren't many reviews for Top Cut. They deserve a chance to earn your business. I donated my leaf blower to the maintenance guy at work and I'll never look back.

Third year using Top Cut Lawn Care and I still ask why I ever raked leaves myself. Our house has…read moreSEVERAL old trees filled with leaves galore. The neighbors truly hate us! However Mike and his team are AMAZING!!! They get straight to work and clear away all those pesky Fall leaves littering my yard with their beautiful grass killing ways. We've gotten better at reaching out to them for setting up services early enough to not be complete lazybones waiting til the last minute. As long as they keep blowing we'll keep calling!

This is a long review but I encourage anyone considering this company to read carefully. This…read morecompany is basically out to rip people off. I asked for a garage full of stuff to be taken away and was given a price of $884. Seemed a bit high but agreed just to get rid of the stuff. I next asked what the cost would be to remove a large TV from my basement as well as clear out a shed. I was told that would be an additional $550. Again, seemed high but I agreed. The guys worked for about an hour and a half and I was told that they would return the next day to finish the job. I was not around on the second day but when I did return to the house, I noticed that everything from the previous day still remained in my garage and they had only removed the tv and two other items. I called in to someone named Nick who proceeded to tell me that they removed everything I was quoted for and that it would cost me another charge to remove the rest. So not only did the $884 cover what they told me it would, I was charged an additional $550 for a tv, old wooden wheel barrow, and a small shredder! What a scam. I stood there with one of the workers, Chad or Jason, and clearly explained and showed what needed to go and agreed to their price. Unfortunately for me, I paid them for everything on the first day so it was really easy to rip me off. I would caution anyone using this company to ask to see all of their photos before agreeing to anything. The people who come out to quote the work take pics and must send them in to their boss. They then use those pics to prove what they took. Never was I shown any photos but all I heard from Nick was that they took everything in the pics. So even though I said to take EVERYTHING as I showed these guys what I wanted done, the pics they took apparently only matched up to about 1/2 of the actual items. I guess it's a pretty good scam as long as you can get people paying up front. My bad for being such a sucker.

Great experience from when I did an online request for for call and a appointment. They responded…read morevery quickly and scheduled. The two gentlemen that arrived and sadly can't remember thier names were very polite and courteous. They explained to me the cost of the removal and were able to take the items the same day. L. Connelly

this place is horrible... Sold me a motor told me it would drop I asked specifically if it would…read morework with assured me it would when it didn't. I offered to pay for half of it and the tried to guilt me. Not accepting any responsibility whatsoever. I was supposed to have tires on order. Waited 10 days never got a return phone call. This shop is rude, incompetent and lazy avoid at all cost.

i want to post a very positive experience i had today at rays repair in middlefield ohio…read more i just picked up my new turf tiger that i ordered aprox 3 months ago , i ordered a 2021 well i recieved a 2022, with the the 40 horsepower engine . as you know the 2022s have a substantial price increase , mervin the owner being a man of his word honored the 2021 price , TRUELY UNBELIEVABLE in this time period . i want to let any potential customers know that they are dealing with people of true integrity , i hope scag corporation will take notice and help this dealer make up the loss he took on my unit , or at least the fact he broke even or close to it on a machine that could have been sold. for a bigger profit , i can not say enough good things about these guys , they are amish and are great examples of what businessmen used to be like rays repair in middlefield ohio had a cheetah and a couple of tiger cats in stock along with a 72 inch turf tiger , plus all kinds of other equipment

I called today for service on my John Deere Tractor. The service man answered my questions quickly…read moreand was very helpful. We tried the "easy things" and finally we determined that it needs to go to their shop. Pick up arrangements are made for the next business day. This is the second time I've been to them for help. The last time, a technician came to our shop and fixed it within the hour. Again, the service and response time was great and I was pleased with the cost to have that done.

worst customer service in the industry. you can barely get to the parts counter with all the…read moreclutter and then you must wait to be addressed, like they are doing you a favor. prices quoted on ordered parts are not always right so be ready for a surprise. never again.

Had a leak under ground from my well came out next morning and assessed the problem. That was on a…read moreFriday made arrangements to repair it on monday . Hunter and Sam came right on time repaired the problem and left minimal yard damage considering the yard was swamp like in the area. I feel the price was fair for the work that needed done.

Excellent service with a prompt response. They were very knowledgeable about their products and…read morewere efficient and courteous during the installation of the well pressure tank. We would highly recommend this company.