Dr. Mai is the best. You get her undivided attention when you see her, and she knows EVERYTHING (or…read moreso it seems). She listens and she's willing to work with you on whatever is bothering you, whatever you're worrying about. And if something is not a big deal, or is a waste of your time/money, she'll say so. She also knows who the best specialists are and you can be confident about her referrals. Yes, you pay an annual concierge fee to be her patient, but I think it's worth it. Also, after reading a couple reviews here, I want to say that yes, I have had to sit in in her waiting room for a while before, but not since she went concierge a couple years ago. And Dr. Mai has a sense of humor. So I can see being deathly sick with the flu and thinking it's NOT funny (or even OK) when your doctor says something like "join the club." But honestly I think it's a matter of humor and personality. She is not a jerk. I actually take comfort (and have a laugh) when I think I'm dying and someone tells me I've got some common illness, just like everyone else, and that I will survive.

I recently switched my health insurance and decided to designate Ann Mai as my primary physician…read morebased on the great yelp reviews. I was not disappointed! I made an appointment and had to wait 3 months for my first visit, but I wasn't in a hurry so I didn't mind. When I went in I discovered that Dr. Mai had closed herself off to any new patients for the next two years. Apparently, I made my appointment shortly before she stopped taking patients - whew. I waited about 20 minutes in the waiting room, they called me in, then I waited another 15 minutes before I got to see Dr. Mai. One reason why Dr. Mai decided to stop taking patients for the time being is precisely because she wanted to give more quality of care to her current patients. I can appreciate that. She walked in and she was SO YOUNG I was caught off guard! But she already has two teenage kids. I found out that she graduated med school at the age of 22 and had her kids at 24 while she was finishing up residency. Ask her to tell you her story, it's crazy! She's the sweetest person too. Anyway, while I was with her I felt completely cared for. She was very attentive and I never felt rushed... she really gave me her 100%. She does a lot of things online and is super tech savvy too, so you can pretty much ask her anything through the internet and she'll respond within 24 hours.

She really listens to her patients and follows up on tests, etc. Her appointments are on the long…read moreside but that is because she only sees 5-6 patients a day. Under her care I feel healthier and cared for.

Dr. Ahsan "is not a 15 minute doctor visit " She takes her…read moretime to get to know you and your medical past. I totally recommend Dr Ahsan. Yes, you will wait a little long -on visit totallyworth the care.

Dr. Ahuja is the best! She was recommended to me about six years ago and has been my primary care…read morephysician ever since. She is conscientious, thoughtful and kind. She takes the time to listen and work with you to find a solution to whatever health problem you are having. When I had a health issue on Christmas night several years ago, she returned my call right away, determined what medication I would need, and found a 24-hour pharmacy where my husband could procure the medicine right away. How many doctors do that?? I had my annual physical examination today and when I got home I told my husband, "What a blessing it is that we found Dr. Ahuja. I love her!" She spent as much time as needed to go over all of my medical issues, discussed test results, nutrition, medications, etc. She is always attentive and really listens. Her office staff is always friendly, caring and efficient. They are prompt in answering my calls and emails and when I am in the office, I never feel rushed. During Covid, they have been exceptionally careful and I have always felt safe even though I am at risk for having serious problems. If you need a primary care physician, look no further. She is by far the very best.

Really disappointed. It started off great about a year ago. But recently I would call and be on…read morehold for a long period of time. I would leave messages for Dr. Ahuja and I wouldn't get returned calls. I'd have an appointment, she would prescribe medicine, and my prescriptions would not get sent to my pharmacy. Their office is moving towards a concierge program (yearly membership fee) and I am not staying because I don't want to pay for subpar service.

Dr. Spangler is an incredibly kind, knowledgeable, and an attentive doctor. She takes the time to…read morelisten, makes you feel comfortable, and genuinely cares about her patients. I always feel well taken care of and supported during my visits. Highly recommend Halcyon!

I'm so thankful to have found Dr. Jodi Spangler and Halcyon Health. The entire office staff is…read morecaring and attentive, but most of all, my doctor is truly exceptional. Dr. Spangler is knowledgeable, thorough, and always proactive in getting her patients the care they need. She consistently makes herself available--whether for an in-person visit or a same-day message reply--and provides clear, detailed explanations every time. I feel incredibly fortunate to be under the care of such a compassionate and dedicated medical team!

Unfortunately as said by many who left this practice, since the office manager Christina has left…read morethe entire practice seems to go down the drain in terms of front office is by far the most unprofessional, disrespectful people I ever came across. The doctor also seems to only care and focus on financials. The level of care is below average as you are only there 10 minutes and lucky enough to see the doctor more than 10 minutes. You feel you're in the kettle farm yo be seen by a vet. Most people that I know used to be part of this practice are leaving or have left. The biggest challenge with this office is lack of trained and professional staff and that's due to the new uneducated untrained racist office manager. Please avoid this office at any cost.

I've visited this office two times since my initial visit and i have to say everything was great…read moreboth times. The check in process was easy and the receptionists were really nice. The nurses and Dr. Hwang were always great as well. Dr. Hwang is very helpful and responds to messages online really quickly. I highly recommend this office.

Dr Tomioka has been the best doctor in all my 70 years. I am glad that I told her and the staff how…read morewonderful she has been. I had an appointment set up for Dec 2026 and when I called to confirm the staff said she had "retired." and cancelled my refills. I have decided to look elsewhere now. Rest in peace, wonderful lady!

My mom, who does not use Yelp or the computer, asked me to write this review for Dr. Tomioka…read morebecause she describes her as one of the most caring and knowledgable doctors she's ever had. (I also want to thank Dr. Tomioka for taking care of my mom! Medicine needs more doctors like her.)

I really love having Dr. Jan as my doctor. She is kind and listens to your concerns. She takes the…read moretime to help you with the reasons you came in. Her nurse is so nice and very compassionate. The front desk staff is great too! I highly recommend Dr. Jan. She's the best!!

Dr. Jan is the best primary care physician I've seen. She listens, asks the right follow up…read morequestions, has great bedside manner, and is a brilliant clinician. After living with a medical mystery for 14 years, I finally have a proper diagnosis and treatment thanks to Dr. Jan. She gets booked quickly, so you need to schedule appointments well in advance.

I was blessed to find Dr.Dong and experience her incredible care. As a three-time cancer survivor…read moreand now dealing with atrial fibrillation, I have been struggling. I have felt completely alone in trying to handle the complexity of this current situation. I have tried two hospital systems :Hoag and UCI for physicians who could truly be nurturing and helpful. When those didn't work, I felt pretty desperate until I learned about Portola direct family care. There are not enough adjectives to describe the superlative service and kindness that she provided me or the amount of time she spent on an intake. It was almost unbelievable. I left feeling I finally had a person to help me. That is is no small thing! The nominal monthly fee is worth every penny. You can trust this Practice and this Dr. Do yourself a favor and sign up now.

I cannot say enough good things about my experience with this direct primary care practice. It has…read moretruly been worth it. I have direct access to Dr. Dong and can text her whenever I have a question or concern, and she actually responds. I've never experienced that level of accessibility before. She has been able to get me in the same day or the next day whenever I've needed to be seen, which has completely changed how I experience healthcare. What stands out the most is how much time she spends with me. My appointments have been close to an hour long, and I never feel rushed. She listens carefully, answers all of my questions, and makes sure I understand everything. It's clear that she genuinely cares and takes the time to know me as a person, not just another patient. This model of care has been amazing and has completely changed the way I think about going to the doctor. I feel supported, heard, and cared for. I highly recommend her to anyone looking for more personalized, attentive medical care.