Dr. Saam is not only an amazing doctor but equally the loveliest person. She has the highest professional standard of care as well as the kindest heart. It's always such a pleasure to see her. She is sharp, confident and puts your needs and concerns first. Your health is in good hands! Thank you Dr. Saam! With Love- Gianni Fadai read more

I am extremely disappointed with this primary care office. The doctor is consistently disrespectful toward patients and unwilling to provide even basic help or answers to simple medical questions. Every request is met with resistance, suspicion, or refusal. She appears more concerned about protecting her license than actually helping her patients, which makes no sense when patients are simply asking for basic care--not anything illegal or inappropriate. As a primary care doctor, answering basic questions and assisting patients should be part of the job. Instead, she questions everything, dismisses concerns, and refuses to help unless something strictly requires her signature. This creates an uncomfortable and frustrating environment for patients who are simply seeking care. The office staff makes the experience even worse. The front office manager is extremely rude and unprofessional. The physician assistant is also disrespectful and unhelpful. Phone calls are often unanswered, and when someone does pick up, staff members are rude, talk over you, or even yell. All they seem to care about is collecting co-pays and billing insurance, not patient care. The only positive person in this entire office is Mina, the Front receptionist. She is kind, respectful, and genuinely willing to help. Unfortunately, she is the only one. My wife and I have both been treated disrespectfully, and after this experience, we will never return. I strongly advise others to choose a different doctor--one who actually listens, respects patients, and is confident enough to provide care without fear. Very disappointed and will be changing doctors. read more

I've never had such a disappointing experience with a doctor. I recently moved to OC and chose Dr. Saam after researching holistic-leaning providers. Before my appointment, I signed paperwork stating that discussing anything "outside" an annual wellness visit could result in extra charges. Staff assured me repeatedly that I wouldn't be billed for anything additional since I was just there for my yearly physical. The doctor saw me for about two minutes - asked my age, listened to my heart, and left. There was no physical exam, no real discussion about my health, and no guidance about next steps. She sent me to get bloodwork and told me she was just running routine tests covered by insurance, but she added additional tests (like checking vitamin D) without my consent. This cost me more out of pocket, and I am now left with about a $70 bill for what should have been routine, fully covered bloodwork. She also sent me for an ultrasound at a clinic without explaining any cost implications. I ended up paying $900 out of pocket. Previously, I've always had doctors explain costs before ordering expensive tests, so I expected the doctor to have my best interest in mind and give me a heads-up. I felt blindsided and like the office prioritized billing over patient care. Even one staff member quietly told me that I wasn't the only patient who walked out feeling this way, which made me realize this isn't just my experience. Weeks later, I received a bill for an additional "office visit," despite the doctor spending almost no time with me and never performing a full physical. When some labs came back slightly abnormal, the office called briefly to share results and billed each call as an office visit. I left feeling like I received no meaningful care, was rushed through the process, and was billed for services I never knowingly agreed to. I now have to go back to my previous doctor an hour away just to get a proper physical for the year. I hope the office corrects the unnecessary charges. I also hope this helps others avoid the same experience. read more

Best DR. She listens to your needs and genuinely cares for your health. She was the first DR. I went to when I moved here and I am so glad I didn't have to look any further she is my forever DR. read more

Every time I call the receptionist, I feel like I am getting scolded by Lizeth. Today I called because the paperwork they sent for my grandma had a mistake. Instead of apologizing, or sympathizing, Liz was extremely rude. It seems like every time I call, instead of the receptionist goal being to help me, her goal is to hang up the phone as fast as she can. From the tone of her voice to her diction, it makes for a very unpleasant experience. I also work in healthcare and I know how busy and hard it can be. However, there is no reason to talk so demeaning and rude to a patient who may already be stressed. A kind demeanor can really go along way and can really make or break a patients experience. I am tired of experiencing this every single time I call. I hope there is a change of energy within the office. The doctor herself is very nice and good at her work. It's such a shame that her work is often overshadowed by the condescending attitude of her front desk staff. read more

I haven't been for a physical in over 4 years. Front desk staff was extremely nice and friendly, the nurse who went over the initial questions was great as well. Dr Saam was absolutely wonderful. I basically dumped all my issues on her and she was very understanding and gave me the referrals I need in order to get check ups going. She got me in first thing the next morning for a full blood panel. Both appointments, I didn't wait more than 5 minutes. I was in and out in 30 minutes both times. I would recommend Dr Saam's practice 10/10. read more

Dr Saam is so nice, helpful and knowledgeable. The staff is courteous and responsive. My overall experience was great. read more

Dr. Saam is very friendly & gives great care to her patients. Her office staff are very friendly and knowledgeable. Seen quickly every time I have an appointment. Very happy with Dr. Saam and NP Ashley. read more

Dr Saam is extremely kind and always makes us feel comfortable. My kids hate getting their blood drawn, but her office is amazing with the entire process. Quick and painless. Immediately puts my kids minds at ease. The staff is professional and friendly. read more

Dr. Saam has been my primary care doctor for over 20 years, and I have nothing but great things to say about her and her team. Dr. Saam is so knowledgeable, and her honesty and integrity is what has kept me coming back for over 20 years, and now my daughters are under her care as well. Dr. Saam and her team really care about us patients. I have received high-quality care every visit. Not to mention how welcoming each member of her team is at the front desk. Thank you so much, Dr. Saam for being a high-quality and caring physician. I highly recommend Dr. Shida Saam. read more

I highly recommend Dr. Shida Saam. All of the staff from front office, nurse, nurse practitioner and doctor are all kind, thorough, and professional. I have been coming here for many years and appreciate Dr. Saam and her team, they have handled my health needs well and if I ever needed to see a different doctor they got the referals right away and made it easy handling things through my insurance. It is very easy to set up an appointment or get referral results or test results when you call. read more

Dr. Saam, is good, kind and caring physician. She cares about her patients.

To anyone looking for a physician I highly recommend Dr. Shida Saam. She is extremely professional, kind, honest, and a very well-rounded physician. She has a wonderful bedside manner. She cares about her patients and she has an extremely professional, kind staff that makes sure to answer any questions that you may have. Thank you, Dr. Saam for all of your caring and kind demeanor and professionalism. read more

Dr Saam is my new primary doctor. Everybody in her office is very kind and pays attention to all the patient's needs. If you need a referral or medication or you have a new complaint they always pay attention to you and at the end of your appointment, you will have all of what you need. I am pleased with her service and highly recommend her. Ana M D read more

She's a terrific doctor. She listens to her patients and takes her time during appointments. She also communicates directly through a portal . However, in the past , Ive had some issues with her front desk and staff. I feel like those issues are resolved. read more

Dr.Saam is very caring and professional, she always taking the time to listen and provide thorough care. The staff are not only nice but also exceptionally helpful and meticulous in their work. The office environment is clean, neat, and welcoming, making each visit a pleasant experience. read more

Dr Saam took the time to go over my health and explained all my concerns. The office is very clean, kind staff and short waiting time

And now having read the reply. No apology! And, of course, they didn't do anything wrong! The office is managed by millennial snowflakes, this isn't a complement. So we're clear, my mother worked in medicine and tried to get her records in advance to this moronic doctors office. They wouldn't help get them in advance and argued about it. What doctors office doesn't help with that? One that doesn't know what the heck they are doing! I'm again not shocked by their reply, it's completely uncaring. Notice there's not a single statement of...' I'm sorry for your experience'. Your business dear doctors revolves around your patients! You shouldn't have any because you were rude to start, rude to finish. Have a nice day. read more

Great staff, I was seen quickly no long wait and the Dr was attentive with my request for blood work and other medical questions.

Too bad I have to select a star, if it was up to me, I won't put any star. I had the worst experience in my life with Dr. Saam, and her staff. Bunch of unprofessional, and ignorant people. Don't waste your time and find yourself another Dr. read more

Dr. Saam is the BEST doctor ever!!! She has been my Doctor for over 8 years. During that time I moved away from OC to other state for 2 years, but I flew in to OC to see her. She is that much worth. She is very very SMART and caring and very professional. Her knowledge as a doctor is amazing. All her staff are same way. I love her PA as well. I highly recommend her as anybody's doctor! read more

Dr Shida Saam and her team are the best!! I started coming to her office 4 years ago and recommend it to all my friends and family... we are all happy patients. She's a very caring doctor, always answering any question.. it called family doctor and definitely you feel like a family their. Thank you all for the wonderful care and hard work. read more

Dr. Shida Saam has been the PCP for many of my family members for many years. have been she treats us with courtesy, expertise and kindness. She is very professional and care for her patients read more

I went to Dr. Saam probably a year ago as a new patient for general care. Everyone in the office was very kind and Dr. Saam was wonderful. She listened to all my concerns (& I have a lot! lol) She was patient and gave me referrals for everything I needed. She is caring, educated and I am happy I chose her for my general care. I also saw NP (forgive me-I am not sure if I have her name correct) NP Prisa???!! I am so sorry I am not sure if that is her name but I will say she was also very friendly and caring. I have been meaning to write a review for awhile now and just noticed some reviews were not too good lately! I am shocked because I can't see anyone in this office being rude. Even the woman that took my blood for labs was wonderful. I only had one other appointment with this office and once again they were great! I have changed insurance and am hoping I can still go to this office. Thank you Dr. Saam & Office! read more

Dr.Sam is so knowledgeable and kind, easy to get an appointment or at least easy to setup a phone visit with her.

I change insurance and I have been looking for a new PCP. I went there expecting to be seen by Dr. Saam, but I end up being seen by a nurse practitioner(NP)... Not the ideal for what I was looking for but I let it be and I told her my problem that I need help with. When I questioned about the doctor, she came in, introduce herself, and told me she would be next door if I need anything... I could tell she is working on growing her practice by giving patients to other health practitioners under her. I felt manipulated, but I let it go. I understand business entrepreneurship and she is growing her team. The NP was attentive and professional and said she was going to order lab work before she would discuss a treatment plan for my problem. I felt heard and hopeful. After 1 week of receiving my lab work, and not hearing from the NP or the doctor, I call to find out when I could make an appointment... the receptionist said to me: " there is a note on your chart that your lab results are not so bad, that the nurse or the doctor usually don't call for those cases... really? So, if I'm not dying I don't have an appointment to go over my issue? What about the treatment plan I'm expecting to discuss with the NP? Yes, Dr. Saam called later that day and left a message to reinforce that my results were not a big deal and usually they don't really go over with the patients on those cases, but she was willing to discuss them with me... I appreciate that she tries calling me to "accommodate" my need to go over the lab with the doctor... really? So If I didn't ask, or got upset, I would just have to become another number for insurance billing, frustrated with the healthcare system, and accepting doctors' practices like hers. There is an attitude/culture behind this medical practice that is not what I'm looking for in a PCP doctor. Maybe she is excellent if you have a complicated case! I can't tell! read more

I never ever change my Dr again Dr saam is the best and kind Dr I ever had . She saved my life . I've been with her since 2004 or so She and her staff are the best people . They all kind and helpful. Thank you read more

This so called Dr. and her untrained rude staff need to be shut down. As a Dr. she should care about a persons well being. SHE COULD CARE LESS. A good Dr starts with the staff. Her employees did nothing but complain about their jobs right in front of me while sitting in the waiting room. I understood why after I met this woman who should NOT BE A LICENSED DR TO PRACTICE ! rude and opinionated, terrible attitude. Do yourself and others a favor and retire as a Dr. Steer clear of this Office!! read more

I had a different experience with doctor. She saw me in my business and only with her eyes she said can I tell you something? I said yes Dr, she said tell your doctor you have this problem. Short story after I did all my exams, SHE WAS Right. She save me and from that she is my doctor, my problem is finishing and my Doughter start with her and happy. I highly recommend her to everyone. By the way her office clean and nice . Her staff is to friendly . special I love Mogdeh. read more

It's a blessed for me to find this angle in this world. It is not easy to find a doctor who considers the patient more than her own benefits and spends time for the patient with all her heart. Most of my family work in a medical setting, and i seldomly see a doctor sornd that much time for each of her patients. Dr. Saam is not just a doctor, but she is a real human being who treats her patients like her as she treats her friends and family. She is very knowledgeable with a real long time hands-on practice. I do recommend her to anyone. If you are looking for a real doctor in 21 century, she is the one! read more

It's not easy finding a primary care physician these days. And, it's next to impossible to find one who gets to know you. Dr. Saam is great. She's very hands-on. I've had a few orthopedic surgeries and an issue with my liver. Dr. Saam like to be connected with my specialists to always have a full picture. She's great! Special plug for on-site lab! Huge time saver. read more

Dr. Saam is a great primary care doctor. She is very knowledgeable, experienced and caring. She is also funny and charming that makes doctor visits more pleasant. And most importantly, The office staff nd Dr. Saam are all very responsive. The Doctor usually calls you back herself the same day. I highly recommend Dr. Saam. read more

Dr. Saam is great! She always has the time to listen to you and is genuinely interested in your care. If I send her a message through the portal, she is pretty quick to respond. If I need a telehealth appt, I can usually get in the same day if it's something urgent. She is always happy and laughing and just a great person, in general. read more

I've been a patient of Dr. Saam for years. Over the years I have always been given excellent care and attention to my health. I will admit that the front office staff was lacking in the follow up and professional treatment, but that has significantly change with all of the new staff that are now in the office. read more

I am her patient for many years and always she cares about my issues and follow up. I am very happy to have you as my PCP.

Nice doctor but very rude and unprofessional staff and unprofessional front office that is why I am switching my kids doctor.

Crude business woman who is in this business for the money. Patient care is not a priority to her, mechanics take better care of vehicles comapred to her... read more

I have been with Doctor for approximately 3 years now. She has taken care of all my needs. She prefers not to give drugs but to treat in more healthy ways. This is why I originally chose her as my doctor. Occasionally we talk back and forth about what each one of us thinks might be good for me. We come to a mutual decision. Today I asked for something specific which initially she was not in favor of. We sat down together and looked at the comparison numbers and when I gave more information about how I really live my life including hard sports, we came to a mutual agreement which was actually better than what I had asked for. What I expect from doctor and what I get are that I be advised right away of anything I need to do (results of tests) and when I ask for a serious conversation in person that she takes the time to listen to me and evaluate what I say. This has been my experience from day one. I also really like that she has someone in the office to take the blood so that I don't have to travel around because I'm a nervous driver. And front desk is wonderful and patient. Thank you Dr Saam for everything you've done for me and continue to do. for me. read more

Dr. Saam listens with compassion. My first visit was a great experience. Will definitely go back for future follow-ups.

This is a great experience. The office is very tidy and clean. Dr.Shida Saam very nice and her first priority was her patient's health. She was also very kindness. The ladies in front desk were super friendly and helpful. Thank you very much! read more