One of the few owner/operators in this industry dominated by national chains disguised to look like…read morelocal companies. Straightforward service presentation and delivery of service. Easy to communicate with and the work was performed promptly. A pleasure!

Matt was professional and prompt! We had a large bald face hornet nest hanging from our tree in…read morethe front yard and he was able to get to us within two days and remove the nest. We were so relieved! He is also VERY reasonably priced. I highly recommend his services :)

My husband and I built a house last fall, and were overrun with hornets within a month of moving…read morein. I'd never needed an exterminator, so just started cold calling local companies I found online. After a few unanswered calls to other companies, I reached these folks, and they were totally no-nonsense. They were available right away, and came to treat the house while we were at work. Their spray worked like a charm on the first try, killing the hornets around the house and repelling others from landing. When the warm weather arrived, so did the carpenter ants, and I called these guys again. I'm not sure if they're a family business, but sure it seems like it - the lady who answers the phone is sweet and helpful, and the exterminator was the same guy who had treated the hornet problem. They were available to treat the ant infestation right away, and even had a seasonal "service agreement" that covers pest control for the whole year for a set price (which, in both of my dealings with them, has come in exactly at, or under, what I was quoted on the phone). These seem like good people doing an honest business; I'd totally recommend them to anyone who wants to place one call and not have to worry about it again.

From the owner: We are a family owned and operated business for over 50 years. We provide personal, professional…read moreservices to our customers.

Responsive and professional. Cindy returned my phone call…read moresame day and was able to come out to do a free carpenter ant estimate. They gave me a price and they said they could do work same day. Issue was addressed. Their price was very fair.

Very professional and knowledgeable people I would recommend this company to anyone needing any…read moretype of pest services use multiple times and have always done great work.

So far everything is going great. Time will tell. The people that I dealt with was great…read more Everything. Very nice people. I would recommend orkin to everyone.

Too pushy - Too many steps to go through for assistance -…read moremeaning they had to schedule a consultation first and that was 4 days out and then decide from there what to do. The amount I was going to be charged was ridiculous. I ended up having a very large white jacket nest in our playroom ceiling that I needed taken care of ASAP. Rude on the phone and I needed someone that day and I was told, " (my name) you need to work with me here." This was said in a rude voice. When I tried to cancel they wouldn't just cancel and in order to book the consultation I had to give them a bank/credit card . Unfortunately I booked a consultation but then shortly after I spoke to them, I received a phone call from a local long running company in my town who came out right away and didn't charge me anything. I'm definitely worried now because they have my card number. They never officially canceled my appointment. They made the entire experience stressful and complicated. Never using a chain business like this one again. ZERO STARS

Do not work with this company, they lie and charge for services they tell are included then bill…read moreyou and when you try and dispute the charge they just ignore you and send a bill to collection in a petty attempt to further hurt the customer. I have never had such disrespect and unprofessional service before. Horrible company and to top it all off after a year of their services we still had pests and rodents.

If you like not sleeping for 6 weeks after they have come to install one way doors, or wasting your…read moremoney on a 5 year contract, hire these incompetent aholes

Modern Pest technician Mr. Luis Rosado, serviced our home today. He was incredibly polite,…read moreprofessional and a pleasure to deal with. We were nervous when Modern bought out Envirocare (our old service) but if Mr. Rosado is any indication of quality we can expect then we should be very pleased with their service.

Go with literally anyone else…read more I am allergic, called for wasp removal, and they came out every two weeks to spray, saying they'd be gone from their nesting location in two weeks, for two straight months. The people on the phone are nice, but management is terrible to deal with and have no empathy or sympathy for their customers. They must either dilute their treatments or mis-train their techs, as a different pest company was able to safely kill the flying death machines within one treatment. They'll upsell you on a monitoring system you don't realize you're signing up for, charge you to remove it, fail in what you hired them for, and then charge you to get out of your month-to-month contract. Poor value and poor attitude. Go with anyone else.

WEehad Rich from Garfield come to our house to investigate noises in our attic. He diagnosed the…read moreproblem as bats and other small rodents - probably chipmunks or squirrels - that had been able to get in through vents and screens. He returned the following week and did a fantastic and thorough job of cleaning up and disposing of all of the waste. He also redid the screening so the they will not be able to return during the winter. Rich was very polite and conscientious and we recommend him and his service highly. He left our attic cleaner than it has been in years!

Just washed 2 hours of my time waiting for Garfield Pest Control to show up for an 8-10 appointment…read morethis AM. They were a NO SHOW!! I called and spoke with what sounded like the same woman who scheduled it and she said it was a glitch and wanted to reschedule. Told her forget it I would call another company.

These folks showed up quickly and helped us out with a mouse problem. They were very thorough and…read morepricing very reasonable. Highly recommended!

Very honest and accurate assessment of our pest issue (we had none! :). Instead of beating around…read morethe bush, they offered some no cost solutions and gained a future customer and free advertising (anytime I can recommend). Thank you MD!!!!

Called Colonial to tell them that their mice control at Hampton Beach didn't work. Had to replace a…read moreceiling because of the mice problem. Supervisor Rusty came out, kept taking other calls during our conversation, promised to call and never did. I contacted him, he stated " perhaps you're not the best fit for our company " Thank you very much! Don't use these guys! They just don't care!

I was experiencing a LOT of ants recently. I contacted Colonial Pest Control and Scott came out…read morethe following week. He was extremely thorough, personable and was very respectful of my property. In addition to the spraying and fumigation, he provided me good advice going forward to eliminate this problem. I have not seen one ant ANYWHERE since Scott left. I am VERY pleased for choosing Colonial Pest Control