James and Justin did a great job- sanded and refinished 3 rooms- the end result is beautiful…read more Thank you Christine

We're in the process of having a kitchen and bathroom floor done by Ed's. The first day the…read moreinstaller showed up with only part of the materials. He installed the kitchen flooring into the bathroom. When he realized mistake, he took it up. He was done by late morning. He had some of the kitchen floor but not enough to do the whole kitchen. He didn't have any of the material to do the bathroom floor. So he left for the day. He wasn't sure of all the material had come into the storehouse or not Since it was only half a day at the house, I would have expected him to go back to the store to see if the material was in the storehouse . Maybe even return to get some of the flooring done on Friday. We had the plumber come in that morning to removed the toilet , they were scheduled to return in the afternoon to reinstall the toilet.We had to call and cancel him and tentatively reschedule him for Monday. Since it was a Friday, we had all of our kitchen and bathroom closet items stored in our living room for the weekend. Sunday, the installer did show up and correctly put in the bathroom floor and started the kitchen floor. Our bathroom floor is the vinyl that looks like stone and it's a grey tone. They installed a bright white molding around the flooring. It clashes and looks awful. The strip they put between the bathroom and the hallway door matches perfectly . When we requested the white molding be taken out and replaced some that matched the floor like the color of the strip in the doorway. We were told they would look around around and see if they had anything in the warehouse, I am sure that they're not going to find anything just hanging around the warehouse. If they don't have anything, they would have try to find something matching, and it would cost us extra. When we hired them to install the floor we assumed that it would be done with matching materials. Now we're being told we have to pay extra. Since we did not get a discount on the floor or a sale or anything else, I don't feel we should have to pay another cent to have the floor install correctly with matching materials . That's a discussion. we have to have later today with the manager. It's noon time Monday and they may have to come back another day to finish the floor. We told them we needed it done before Tuesday because we were having company on Tuesday. We assumed most of the work would have been done on Friday and just finishing touches on Monday. I won't know until I get home from work if they've completed the installation. I wished I had read some of the reviews , which had several negative comments about the installation. Of flooring they did. Overall, I'm just not pleased with the service , the installation or the communication I'll have to wait to see how this gets resolved but I would never recommend them or have them again.

Not sure how to reply but Mike, this IS your work. I'll be sure to dig up my receipt tomorrow so…read morethat everyone can see you also lie. I'm sure Cale (our builder) will love to hear how you boast a lifetime warranty but then deny your own work after the fact. I won't get into the nitty gritty but this guy lied about what our pricing included then told us at the end the price wasn't for the backsplash in our kitchen as well and he wanted additional money for it (new construction build). He didn't finish the job, we were left with the inner lip of our shower having no seal above the tile. The gap was big enough I could fit my fingers into it. Then he asked the painter to do caulk the lines by the ceiling which was his job. 4 months after we move in, our tile is cracked. Gee wonder why, would have nothing to do with the gaping hole you left in the seal, would it?

Didn't return my calls over the course of two business days. Will pursue other contractors.read more

Joe and his team are amazing partners in navigating the complexity of coordinating and thinking…read morethrough beautiful tile solutions that align with a whole concept. His knowledge of trends, color coordination and style are unmatched.

Wonderful designer, great selection, great advice. These guys are friendly, knowledgeable and…read moreprofessional.

The hours were posted on the door. The voice message stated the hours. We drove there and nobody…read morewas there and the door was locked. We went to ask the salon attached if the person was gone to lunch as there was no sign. She didn't know. So we left. It was a wasted trip. Maybe it was an emergency situation? And if so, I apologize.

I had such a great experience here. I was looking for an specific but uncommon color and style of…read moretile and the owner was able to find me exactly what I was looking for. I have been to a few tile stores recently and he actually listened to what I said I wanted rather than trying to convince me to pick something else. He also allowed me the time to browse the entire store without hovering after he gave me the best options that he had available. He has reasonable prices and is kind and welcoming to each customer.

Under new ownership! Chris is wonderful- very helpful and respectful of budget! Had a very small…read moreissue with a small area of grout after a few months and Chris, himself, came to my house and fixed it easily. I was an interior designer for 20 years and would recommend Tiles Gone Wild confidently!

We went to 'Tiles Gone Wild' not knowing exactly what we wanted to do with 1,400 sq feet of our…read morecondo flooring that we hated and needed to replace. We went to two other places first= actually no help. Finally found Chris Bates at Tiles Gone Wild. Professional and very knowledgeable, he found us exactly what we wanted. And, he got us in touch with wonderful contractors (Tebou Carpentry and Woodworking!) who turned out be knowledgeable, professional, and got the job done. We LOVE our new tile flooring! Great job, Chris!

Very professional and provided expert advice. I had contacted Chris for an estimate to seal the…read moregrout on our shower floor. After looking at our particular situation, he stated that his services were not the right fit and recommended a different and more cost-effective solution. Highly recommend!

Everything ran smoothly from the beginning to the end. There were no surprises either. Fred did an…read moreexcellent job in getting us our quote and the technician John did an amazing job in our kitchen and 2 bathrooms. Very pleased and would highly recommend!

Excellent service and cleaning. Very competent,…read moreaccommodating and congenial staff. Always does an excellent job. Very happy with them.

I contacted McCarthy Cleaning Company and spoke to a lovely Paula. She bent over backwards as I…read moreneeded my rugs cleaned almost immediately! John showed up the very next day and did an amazing job - the basement stairs are the MAIN stairway to the house from the garage and to exit out to the yard. I have 4 dogs and 6+ years of use!! I really, really thought he'd say "NOPE, you need a new carpet"! Well, it looks like I bought a new carpet! Thank you, Paula, for being so nice & in-service and pro-active and thank you, John, for the amazing job on our YUCK carpet today. YOU BOTH saved us as our Open House is this Friday - WHEW - one less thing off a very long list and what a GREAT JOB!! Very Happy New Customers! Victoria & Jay Cappadoro

I have been buying carpets here since 1987. I have continued to stay here because they give a…read moredecent bang for the buck and have always done quality installation. They are not the cheapest but they are not nearly the most expensive. They have always been helpful and have given a good quality product at a fair & equatable price. Robert Nickerson Sandown NH

We have had two flooring projects done by Rugs, Rolls & More this year - our kitchen and a…read morebathroom. Both turned out great! Very pleased with all aspects of our experience including the resolution of a hiccup (which means a lot). We have more floors to cover and will certainly be going back.