I would like to commend a supervisor at the Milton, Ontario location. I arrived at the store only…read more30 minutes before closing looking for information on outfitting myself head-to-toe for hockey. I didn't expect much more than a short browse session, but Christian was eager to provide whatever information I needed and helped me to examine more products than I would have guessed going in. Not for a moment did I feel rushed and all the info he gave me was with great interest in my needs. Not only is Christian obviously very knowledgeable but he is also a prime example of superior customer service. In fact, we even went beyond closing time which I very much appreciated. At the end of it all I ended up purchasing a number of items... all when I expected to merely look around. Well done Christian! I lowered the rating by 1 point for a somewhat limited selection of top line items. But for value, incredible!

Good selection of skates. Not understaffed but the staff seem to want to screw around in the back…read morethan help people. Customer next to me were a couple with 2 kids, they had NO idea what they were doing when it came to outfitting their kids for skates. The staff member who was helping them walked away and started ringing a customer through at the second till. There were only 2 other people in the line. It could have waited and he should have finished helping the customers. I helped them as I have experience and was outfitting my GF's son for hockey equipment. For the fact that they had 3 people on the skate sharpener there should not have been as long a line up as there was. One of the people sharpening skates left it to adjust a helmet. The staff needs to get the whole customer service thing down pact. They have a captive audience/customer base in Milton yet they don't utilize it with epic customer service and deals that would rival Canadian Tire, Walmart and Sport Chek. Customer service will beat the snot out of price points every time. The owners need to realize this before the people of Milton wise up like so many others. Survival has many angles and they need to use what they already have before it's an empty building.

Shameful customer service. The woman that "helped" me (she had large eyelashes for reference) lost…read morepatience with me and stopped helping entirely, leaving me to figure it out on my own. Because I got no help I made the wrong purchase and had to return. The same woman who failed to help the first time was at the store and she intentionally avoided helping me so I had to help myself again to find my size. I told the manager that she was reluctant to help me and he was uninterested in the feedback. Avoid this store unless you want to go it alone. Your money would be better spent elsewhere.

The dirty little secret about outlet malls is that much of the merchandise in stores is actually…read moreinferior made-for-outlet stuff instead of the quality premium stuff you see in the non-outlet stores. There are several shoe shops in Vaughan Mills and Halton Hills (Toronto Premium Outlets) that do this, such as Nike, Adidas, and Reebok. ASICS doesn't; this shop has their real shoe lineup with no compromises. Unfortunately, as a result, almost none of their shoes are discounted. First, I went to the Vaughan Mills ASICS shop. The lady measured my feet with a brannock device and determined I was a size 9.5 2E, even though my previous shoes were size 11 Nike and Reebok. I got the black GT-1000 3 but couldn't test it much in-store because I'd miss the bus. After coming home, I tried it out for a bit and was very unsatisfied. They were just too tight and the heel was slipping! Went back the next day and got a size 10.5 2E. That didn't solve the heel slipping problem. The heel counter for the GT-1000 3 was nonexistent and the ASICS employees hadn't realized this. Unsatisfied with the service, I went to the Halton Hills ASICS shop and stayed there for three hours to try out different models. The staff at Halton Hills seemed more inviting: they didn't insist that my feet were of a certain size. Eventually, I settled on the black Nimbus 17 size 11.5 D. It's wonderful! The heel slipping is gone because there's an actual heel counter. The Nimbus 17 is ASICS' top-of-the-line shoe, so I wondered why the staff at Vaughan Mills didn't suggest it to me. It would've saved me a lot of trouble. I paid full retail price for it: $190. Vaughan Mills ASICS gets a 2, while Halton Hills ASICS gets a 5.

I received the email and mail out of this new location in March of 2026. The store layout was…read moresimilar to other stores. I didn't see any spectacular sales like $10-15 safety shoes that I got in other stores. So pricing is ...okay. I was disappointed the head quarters/Kitchener location ignored my direct message on Instagram-it's not like I could call the Kitchener location to confirm stock -there was no phone number online. The pricing has been competitive at this location, but shipping they do sneak a fake insurance guarantee for a few dollars. When things are on sale, stock does go out. I've included my DM to SVP- you make your judgement.

Did not find pricing to be as good as I have expected at a factory outlet center. Lot's of better…read morepriced jacket's sized Large and X-large out of stock. I'm visited this stock several times per year and only find really good pricing at special occasions, but product move too quickly.

This is a great Columbia outlet store…read more I was able to get a couple pairs of pants on sale, which was a good value. I was pleasantly surprised by the selection; there were multiple styles available in the colours I wanted, and different sizes available too. The store was well-organized with comfortable change rooms. Service was fine.

Avoid this place at all costs over price used garbage that they claim is new. Horrible staff…read morehorrible service. Did not honor return policy or guarantee rather go to sports chek on Golf Links Road or Runners Den on King street Over priced + horrible customer service + fault return policy = rather take my business to someone who deserves it.

Had amazing service. Could not believe that a store could be so wonderful. Prices were very…read morecompetitive and sales people very knowledgeable. Great experience.

We were in need of ski helmets and happened to pass by this Sport Chek. We turned back around to…read morevisit the store. There's currently a clearance sale going on. Women's jackets were heavily discounted and when my cousin found one she liked on the mannequin but couldn't find any on the racks we asked a sales associate for assistance. Natalia was super helpful and friendly. She checked and there weren't any left in the size my cousin needed except for the one that the mannequin was wearing. Natalia asked and was given permission to take the jacket off the mannequin for my cousin to try on. Good thing because it fit perfectly. This jacket was one of those that was heavily discounted and such a steal. When we wandered over to where the helmets were there wasn't much selection left. Between the children and adult sized helmets there was probably less than ten left on the shelves. It was definitely slim pickings. We tried a few on and asked another associate some questions before we each decided on a helmet. Natalia made the whole experience of shopping at Sport Chek a 5 star experience for sure!

I'm not sure if anyone else has noticed this but I think almost every major mall in the GTA has a…read moreSport Check in it - STC, Yorkdale, Fairview, Sherway - they're really taking over! We knew we had to make a trip to Sport Chek before our big ski trip but hadn't stopped in yet. We were meandering around the border of Mississauga and Oakville when I saw the Sport Check in this plaza. I'm actually still not sure if this Sport Chek is an outlet or just a giant store. They did have a bunch of clearance items but that might be because of the "end of winter" (like it's going to end anytime soon lol) sales that were going on. This Sport Chek is so big it has an entire Atmosphere wing where all the camping stuff is. We were able to find the ski/snowboard section which had really been picked through. Helmets seem to really be in demand these days. I remember when I was a kid (yeah back in my day!) no one wore helmets. There were only a few kids helmets on one shelf and on the other side, opened boxes/loose helmets that were men's only. I was lucky enough to find a medium one that was placed in the wrong box. There was no matching of the box to the prices that were actually displayed on the wall. I just went for it with this one and it came out to be $140 which wasn't bad at all. The sales were actually pretty fantastic! There was one jacket that really caught my eye but a darn mannequin was hogging it. I searched the nearby area for it but no luck. I found an employee nearby and asked for help. Natalia was amazing! She was able to scan the jacket on her handy terminal and let me know that all of the surrounding stores were sold out and that indeed, the mannequin was wearing the very last one that happened to be in my size. She radioed her team to make sure it was okay to undress the mannequin and tackled the problem of getting the jacket off of her. After a bit of struggle (and my moral support), the jacket was mine! I really appreciated her help with this - it was awesome. Since it was such a mission to even get the jacket I had pretty much decided I was going to get it regardless of the price. Well at checkout I found it was $400....but on sale for $150!!! Definitely made my day.

Follow up from management poor. Had a pair of shoes that cost $100 and became defective after 2…read moreweeks. Despite numerous phone calls and in person visits and promises of follow up with the manufacturer, never received confirmation either way and had to spend another $160 on another pair form another supplier. Might have saved $100 but lost a customer.

Amazing experience i had at this store everyone was so professional and absolutely magnificent with…read morethe help. Dylan was an amazing help guiding me all the way to help me find the right pair of boots amazing I cannot wait to buy more from these lads

Amazing staff! Some very experienced runners who offer great advice on shoes and running in…read moregeneral. Lucas is a gem with an encyclopedic knowledge of running shoes and professional level race advice. Charles has an unbelieveable eye for running form. I wish the store carried some more attractive/interesting brands of varying fit for different body type. Maybe some nice all cotton après run stuff. So weird they don't sell arm warmers. Also, although probably too much to as for, a sports bra fitting service and would be nice. Such an important piece of running equipment.

3.5 star review…read more Running Room is a place that sticks to their name: they truly just deal with running-related gear. The staff was fairly helpful when I was here and I found a pair of shoes that I'm now enjoying. It is a bit smaller though, we less selection than I've seen a other locations. I imagine only having one staff on shift is generally sufficient; however, at one point there were 3 of us there and had to take turns waiting for service. Still, you'll probably get what you need for running gear here.