Yesterday I saw Dr. Mulrooney for a laser treatment. He has the best "bedside manner". I felt so…read morecomfortable with him. The staff were so kind and explained things to me clearly. I highly recommend this office!

The staff and service has been very good at this location have been taking my daughter here for a…read morewhile depending on the services you're getting we always plan on having to spend at least 2 to 4 hours I wish there were a way that they could decrease the amount of time that we spend waiting it seems too long

Dr. Graffagino was so friendly and informative. Patient with all my questions... she is a jewel…read more The office staff were both terrific. I'm grateful this office is so convenient and professional.

I spent just over $200 and got new contacts only to realize it's a bad prescription that my eyes…read morewon't adjust to. I was VERY unhappy with my experience here getting a new contact prescription. I WILL NOT be coming back again. If I had an appointment scheduled somewhere else in the future and saw that dr I'd just leave. First off the trial contacts the dr gave me were the wrong prescription... I've attached a picture for reference/proof. Before I even left his office I put in the trial contacts, he looked at them with his machine while they were in my eye and he was like "oh they aren't even in the right place" after I said my left eye wasn't adjusting. He looked at it and didn't realize he'd made a mistake still. He also told me that it was only a very mild adjustment from my old prescription. Left eye went from 1.75 to 2.75 and right went from 1.25 to 2.75. So even though the last dr I saw thought I needed slightly different strengths on each eye, this dr didn't even pay attention to that and wouldn't do two different strengths. When I questioned it his answer was "well everyone has an eye that's a little fuzzy". What?? This is not one eye being "a little fuzzy". He changed the axis of my left eye by 4 which I think is why the new contacts for that eye will not stay in place throughout the day. It's back and forth, back and forth from where it needs to be. I asked for a recheck and when I got there the first thing he said was that I'd only be there for a second because he was sure he'd given me the right prescription. So he spent barely a second on each of the options for the strength of the prescription, I don't know what the machines are called so hopefully this makes sense. Just flipping back and forth after not enough time for my eyes to adjust even, same way he did the first time I was there. I kept asking questions and asking him to go back to this or that slide (again I dont know what it's called but it makes a slide sound when it's switched between options). I realized quickly he did not care and was not going to give me the right prescription. He didn't even change this prescription he just finally got annoyed and gave me a renewed version of my old prescription with the axis of 170 instead of my old 166. He claimed they don't even make contacts with that axis anymore. I bought contacts with that older prescription just last summer and had no issue with them. He claimed my eyes would adjust but it's been 3 months and my eyes haven't adjusted.

The employees are all amazing and sweet. The whole process went well. I definitely recommend.read more

The staff was extremely friendly. They were very professional. My appointment was fast, and…read moreeverything was taken care of. Highly recommend.

After having my cataracts removed and the IOL's implanted as well as correcting the astigmatism in…read moreboth eyes, it was time to get sunglasses. Didn't need correction for about 8 foot and further, the IOL's gave me 20/20 eyesight. Only needed cheap readers for computer work etc. I ask Dr. James to put readers in my sunglasses so I could see the instrument cluster in my car. I must say I am very pleased with the results. Instrument cluster clear, and no correction for distance. I opted for the Transition Xtractive lenses, so I can use them at night in the car as well. They tint dark enough to suit me inside the car, and category 3 sunglasses outside. Credit goes to every one at 20/20 who I interacted with. Happy Customer

Modern technology very kind doctors. In-depth diagnoses at the end of exam. Exam was thoughtful and…read moreinformative.

The staff is very friendly. My appointment was late on a Friday, and I received a very efficient,…read moreyet comprehensive eye exam and contact lens fitting. The optometrist I saw, Dr. Smith, was polite, knowledgeable, and thorough. He took the time to teach me things I wouldn't have otherwise known about my vision. The staff also worked to get me rebates on my contacts. Having visited during the COVID-19 pandemic, the staff also has a great system for following sanitation guidelines for the safety of their customers.

The whole staff is amazing ! They're very patient and understanding especially when it comes to…read morecanceling last minute AND still getting assistance with what I needed! They're awesome I'm definitely making them my go to eye care center from now on!

I have gotten my last 3 pair of glasses here, and I will continue to do so. The office is very…read moreclean and well lit. The staff is awesome, polite and respectful and courteous. Great around service

New to Athens and this was my first choice for my medical needs. Wonderful staff caring and…read morehelpful. Would highly recommend them.

I had my annual visit and had a great experience. Super nice staff, clean office, and I really…read moreappreciated that the technology used during my routine checkup was far better and more thorough than other optometrists I had visited. They didn't have my lenses available to try, which honestly is typical and no big deal, I have been wearing them for years so I know what works for me. I also really enjoy the convenience of immediately getting my rx text to me, and no pressure to buy anything that day. Fast forward 6 months I bring my daughter for her exam. Great experience again, but with hers she needed to come back for check of her contacts and that's when the service dropped. It should have been a quick check. We waited in the tiniest room they have for about 30min past the appt time. I feel like they didn't actually have a spot for her and just squeeze the recheck in to a full schedule. Super nice doc, but super late. Hard for a school day. All in all we like the doctors and staff, the delay was a little annoying.

BEWARE AND DO NOT USE: Dr. Kennedy is the second worst optometrist I have ever encountered. I have…read morebeen told for years that I have risk factors for developing glaucoma. I don't always do the testing but sometimes I do. Well, today I went back for it just to check on it. Dr. Kennedy interpreted the test results to me and said I had several high risk factors and wanted to prescribe a medication to prevent the development. I said I needed to think about this and asked for a summary of what she was telling me and a copy of the test results, just for my reference to think about. She got very offended and started raising her eyebrows at me, speaking in a stern tone telling me that that I should do what she was telling me because my doctor told me to. I simply wanted a chance to take a breath, research the medicine, talk to my husband, and make a decision. I'm not the type of person to decide something in the room with the doctor at the moment they say to do it. She told me she didn't have an email address associated with her practice and they would send the results to my primary care doctor at the time she was seeing me. When I told the girl at the front I didn't want to schedule a follow up (because after her reaction I definitely wanted a second opinion), because I was going to think about this and maybe ask another doctor, she immediately didn't want to help me anymore. I waited a few weeks to make sure my doctor and I got the information. After having to call, I got all my results emailed to me. Dr. Kennedy is a pushy doctor who doesn't respect patient boundaries.

Didn't appreciate the way I was rushed in and out of there. They're not very caring or…read morecompassionate. My doctor was ok, but the assistants seemed like they had better things to do. Seemed like my questions were bothering them. Oh well. Took my business elsewhere and found an amazing doctor. Good luck!

I am sorry the person before me had a bad experience. I have to say mine was great. The staff and…read moredoctor were very attentive and helpfull. They even pulled several folks in to help me decide on my glasses. I was most impressed with their help.