Outstanding experience from our first interaction; initial phone call through sale, design,…read moreconstruction and follow-up question phone calls. Team is professional, knowledgeable, responsive, willing to make suggestions and talk through options. We're very happy with our new spa and would highly recommend All Seasons for anyone's pool or spa needs. While every one of our interactions with the All Seasons team was positive, special shout out to Tom Sekulski. He has been an exceptional primary contact to work with and helped us work through the entire project, including a mid-project design change. The construction crew was also very easy to work with and with any project, there are always surprises. The crew was communicative and great about addressing questions and making suggestions. Crew made a great suggestion for lighting to enhance the hardscape that really looks amazing. Truly exceptional experience and we highly recommend this business!

I have an inground pool, which I purchased from All Seasons, and have had service for years from…read morethem, even up to this point. They opened the pool for me last month and I noticed small air bubbles coming from one of the returns, long story short I turned the pool off last night and had several gallons of water shooting up from the skimmer in the deep end and heard a hissing sound. I tried restarting the pool and it took a little more time to clear out the bubbles through the sight glass but it did. I called this morning and stated I would like to have it checked out before something goes really bad. I told the girl on the phone I could make the problem happen, just by turning the pool off and they would see it and hear the issue. I know they are busy we always have to wait a long time. I am not rude, just asking if it is safe to use because they won't look at it for two weeks. I am 7 miles from them and they said two weeks. During the process of building the pool, I had to wait days of ,well he's on vacation, or someone called in sick and so on. This could end up costing thousands to repair. I have spent close to 60 to 70,000 dollars with them I am in Homerglen and they wouldn't even give my family 15 minutes to look at the issue. I think A customer is entitled to at least that. Craig

We would highly recommend Signature pools if you are considering a pool installation. They are…read moreprofessional and easy to work with And provide great customer service. We are very pleased with our pool, it's a beautiful addition to our home. Jennifer Lay

We couldn't be happier with our new pool from Signature Pools! From start to finish we received…read moreexcellent service and customer care from this company. We spoke with Todd first and he was honest and knowledgeable throughout our selection process. He was never pushy, and we appreciated his honesty about which features would be good choices for us and which we could do without. Our project started in late fall and the crew worked incredibly hard to get the bulk of the work done before the winter. Even though the crew was rushing to beat the weather, we were amazed at their precision and the attention to detail they showed. Tom, the owner of the company, was onsite the whole time working hard and attending to many details like making sure that that the pool was completely level! Erich has exceeded our expectations regarding the opening of the pool, training us to take care of the pool, and making sure that our first pool season is problem free. We opted to use the landscape company that Signature recommended, Countywide Landscape, and we are very glad that we chose a landscape company that works so well with Signature. We highly recommend Signature Pools for a company with integrity and high standards of excellence. By the way, we chose the Ultimate 40 pool and absolutely love it!

Excellent job. Installed a Pentair pool heater. Were easy to work with and went beyond our…read moreexpectations Highly recommend.

Had an appointment with Chris on 04-07-26 to look at the pool for a new liner replacement. Chris…read morewas nice explained what's was going to take place, gave the quote, and left. Reached out to see what we could do as for payments ( or payment arrangements ), Chris advised he woukd speak to his co-partner and get back to me. At the end of April I reached out in a text to see if there was any update, Chris responded that he would reach out br end of day. WELL, it still END OF DAY ( 06-08-26 )NOTHING but AIR TIME. HONOR, COMMITMENT, YOUR WORD, even LOYALTY. Those words mean NOTHING. It's hard to find a TRULY COMMITTED pool guy these days.. it's personal preference and luck of the draw..

We've been customers since 1990. That ends today. Wanted to purchase a leaf vac for the pool. They…read morehad 6 on the floor marked $24.95. when it rang up it came to almost $50! The clearly said they were planning to change the stickers today. Then she called "the boss" to see if they would honor the tag on the item. The boss said no, someone must have changed the sticker! On all 6? So, doubling the price on an item, and refusing to honor the posted price. Nope.

This place has three different sets of hours…read more When I called this am , the answering service said 10-7, the online with maps said 10-6 and the door says 10-5 .. The only thing certain is 10am .... All else is in flux !

Though the location is somewhat hidden and has a barren parking lot (with no customers), we'd…read morethought we'd look around for a fire pit and pool table accessories. We bought our pool table from this store approx. 30 years ago and are satisfied with its quality though it's seen better days. Inside the store looks pleasant. They have a nice selection of merchandise. They greeted us and David R. was the one who helped us find a model sufficient for us. He's knowledgable and engaged. I found something I liked, but he showed me a smaller model that actually fit our patio footprint. We agreed to it. He knocked a couple of hundred off because it had scratches on the top. And we were ecstatic. Careful! If you buy a floor model, it's 'As-Is' and it's noted on your sales receipt. Returnable within 30 days and still packaged they'll give you a full refund. We purchased it early August under these Terms. They helped us load it onto our pickup and we took it straight home not 7 mins. away. Though my gut told me to buy a propane tank and fire it up to see if it was working, we put it in the backyard on a rug and didn't buy a tank and try it until October 7th. You have to take the plastic wrap off to light it but it wouldn't stay lit. My husband, who is handy, looked underneath and found a broken wire to the Thermal Coupler. Argh! He quickly went back to the store, and of course, they nonchalantly said, there's nothing they could do. My husband was fuming, and after a little while, him threatening to return the unit for a full refund, someone found a part from another unit in the back. My husband came home, replaced the broken, and now it works. Otherwise, it would have been $800 wasted.

Update 6/8 It's been…read more6 months since we made the purchase. Chairs are still useless. Still no refund. Still haven't replaced missing parts.

Communication!! I never had a pool before so I had a lot of questions after install. Jim is the…read moreBEST! Highly recommend aqua pools!

Last year they came out to fix my auto cover pulleys and sliders, they worked for 7 months. They…read morehad to come out back in November, because they were not sliding correctly and was uneven. I'm assuming this caused a ton strain on them and that is why they broke. They did not do a good job and plastic sliders were sticking out and I told them that and they said it was fine. $1,200 a year later the pulleys snapped. I called them to ask if they could do they could do anything they offered 10% off which is a joke. I called 5 other companies and got quotes 500-800. Aqua is over priced and does not stand by their work. I don't mind paying extra if the job is done right, but not making good on the job is why I won't ever use them again. Do your homework and find another company.

Pre- paid at the beginning of the season for opening and closing, but now they don't answer the…read morephone and the website is gone. Voicemail is full and nobody has responded.

This was a couple doors down from Angeli's, and the kids needed goggles. The Speedos were all half…read moreoff! I spend $7 bucks per pair, and that was after passing them up at $18 per pair at the waterpark. There's a decent selection of stuff you would buy for your kids for summer, plus miscellaneous home and garden decorative stuff. It does the trick.

We had a high bid to replace our pool heater and a long time to install. I called Mark over at…read moreNeptune and he immediately took action, obtained photos and called me to discuss. Needless to say a few days later I have a brand new heater and the water is warm! The guys who came out were so polite and professional. It was certainly a pleasure working with this entire staff. I cannot say enough nice things about this company and the wonderful skilled professionals that work there. No wonder they are the best. Trust me, save time and money and go with these professionals. It certainly worked out great for me. I am a lifetime customer for sure!! Sincerely, Karen from Joliet

These guys are awesome!!! They built my pool and have guided me through all the maintenance. They…read moreinstalled a new liner and it fits like a glove. I would not trust anyone else. Viola helps me keep my water perfectly balanced and crystal clear. Even though they charge more for chemicals than you can get on the internet, you will actually spend less money because they will keep the water balanced better so you buy less chemicals. I recommend having your water tested weekly for best results. Mark is an expert in all things pool related. He recommends the best fix not the most profitable. He has never steered me wrong. He is detail oriented and runs his business with pride.