1. Dedham Community House

    1. Dedham Community House

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    Dedham, MA

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    Dedham Community House

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    7 years ago

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    7 years ago

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    Hilton Boston/Dedham

    Hilton Boston/Dedham

    2.4
    (202 reviews)
    $$

    QUIET, but too cold and limited buffe (B-)…read moreGóod service but $18 for scrambled eggs and dry bacon is no great deal, and they charge for cm bottled water or juice

    My wife and I traveled all the way from California for our honeymoon and our first World Cup…read moreexperience, and unfortunately our stay at the Hilton Dedham has become one of the most disappointing hotel experiences I have ever had. When I made my reservation, I specifically booked and paid for a King Bed room because this was our honeymoon. Earlier on the day of arrival, I contacted the hotel through the Hilton app and also called to confirm that we needed the King Bed that we had reserved. Despite those confirmations, when we arrived late at night, just before 11 PM after a long day of travel, we were informed that there were no King Bed rooms available. The explanation given was that the hotel had an unexpected number of guests because of the World Cup. Frankly, I found this difficult to understand. The World Cup is one of the largest sporting events in the world, and Hilton Dedham is one of the closest Hilton properties serving fans attending these events. How was there no planning for such a major event? More importantly, why was the room type that I specifically reserved and confirmed not held for us? Instead of the King Bed room we paid for, we were offered a room with two separate beds on our honeymoon. We explained the situation and how important this was to us, but the front desk staff told us there was no manager available and that our options were either to accept the room, cancel the reservation, or find another hotel. After traveling across the country and arriving late at night, being told to "go somewhere else" was shocking and completely inconsistent with the level of service I expect from Hilton. After waiting approximately 30 minutes, we finally accepted the room because we were exhausted. Unfortunately, the problems did not stop there. Once we entered the room and started unpacking, we discovered that the air conditioning was not working properly. After nearly ten hours of travel and dealing with jet lag, the last thing we wanted was another issue. We had to gather our belongings again, return to the front desk, and explain the problem. The staff eventually found another room, but it was on the opposite side of the hotel, requiring us to move all of our luggage once again. By this point, we were physically exhausted, frustrated, and deeply disappointed. What was supposed to be the first night of our honeymoon had turned into a stressful series of problems. The second room had working air conditioning, but the unit was so loud that neither of us could sleep. Every time it ran, it produced excessive noise, making it nearly impossible to rest. We ended up awake until around 3:00 AM. To make matters worse, we also discovered that the sink in the room was cracked, raising even more concerns about the overall condition and maintenance of the property. What makes this even more frustrating is that this happened just last night, and we still have two more nights remaining in our stay. As of the time of writing this review, nobody from hotel management has reached out to us, offered an upgrade, attempted to move us into the King Bed room that we originally reserved, or provided any meaningful resolution. The issue is still ongoing. The most disappointing part of this experience is that none of these issues should have happened. The room type we reserved was not honored despite confirmation. We were initially assigned a room with a malfunctioning air conditioner. We had to move rooms in the middle of the night. The replacement room had a noisy HVAC system and a damaged sink. And throughout all of this, no meaningful solution, accommodation, or compensation has been offered. This trip was supposed to be a special honeymoon memory for my wife and me. Instead, our first night was filled with frustration, exhaustion, and disappointment. We chose Hilton because of its reputation and paid a premium rate expecting quality accommodations and reliable service. Unfortunately, this stay has fallen far below those expectations. I hope Hilton management reviews this experience seriously and contacts us as soon as possible while we are still guests at the property. At a minimum, I believe some form of compensation or reimbursement is warranted given the number of service failures we have experienced. Most importantly, I hope future guests do not have to go through what we did on what should have been one of the happiest occasions of our lives. Management may contact me directly for additional details regarding this stay: Email: mohammadalbdrany@gmail.com

    The Farmhouse

    The Farmhouse

    4.0
    (285 reviews)
    $$$

    I'll make this short. Lovely back yard setting, very nice &…read morefriendly service. Food was excellent, presentation was great. Well made drinks. We were 6 people, bill was around 380..with the tax, tip & recommended 4% for the kitchen staff, another 80 in fees, which kills me after traveling through Europe fairly often. So 440 total. Way to much for one drink each for 5 of us, no drink for the 6th, no bottle of wine, split 1 app 7 olives, no coffee, 2 desserts. Way too pricey. When did 34-38 dollar entrees become the norm ? I would never return for one reason..that 4% tip for the kitchen. Pay your back of the house staff from those $$$$ entrees. Perhaps another idea is to take a % off each $15+ cocktail and pay their kitchen staff with it. I have not seen this done in years..absolutely no where. During the height of Covid, yes. But it faded away rather quickly and left a bad taste in everyone's mouth. Also, I'd recommend lighter plates, those poor ladies hauling in those large & heavy dishes is not a good look.

    Absolutely loved our experience at The Farmhouse! The cocktails were incredible, and the food…read moretasted so fresh and thoughtfully prepared, and dishes are fully customizable, you can really tell the team at The Farmhouse care about quality and service. Gray, our server, was amazing, attentive, friendly, and made the whole experience even better. And GM Kimberly truly made us feel so taken care of from start to finish. Exceptional service, great vibes, and delicious food all around. Can't wait to come back!

    Dedham Square

    Dedham Square

    4.0
    (1 review)

    Dedham Square could definitely be better, but for now, it works and is currently having some…read moreconstruction (It will be interesting to see what goes in there.....). Even though so many people remember the traffic light in the middle of the street, the center now works much better than the previous status. The entire center has been fully repaved and completely renovated with parking, sidewalks, lighting, traffic lights and so much more. Lots of the storefronts currently have reconstruction and others have already been completed. A few new restaurants and stores are slated to open soon (Horse Thieves Tavern, Blue Ribbon BBQ) in the Square which is a very much needed attribute that Dedham was lacking. Currently, the only restaurants in Dedham are chain restaurants all on Providence Highway. With that said, Dedham Square is an up and coming zone, unlike Norwood Center as it comparably has declined immensely. Dedham is growing and growing and the goals and wants of residents and the way that this Square is appreciated, acknowledged and kept up shows how the residents of Dedham do in fact care about their town community, which is always something I as a nearby resident like to see. Always great seeing areas with high amounts of local businesses and restaurants. In general, the improvements to the landscape and improvements of many more tenants have both made Dedham Square a more desirable and hopeful area. I would suggest visiting to look around, you may be pleasantly surprised with the options of restaurants, retail, coffee shops, and local services you are able to find. 4 stars.

    Dedham Community House - communitycenters - Updated July 2026

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