Took our Karakachan pup for the first time last week. Ruger saw Dr. Mandy and she was fantastic…read more She was very kind, thorough, and reassuring. Ruger loved her and her staff. So did we. Everyone was so nice and enthusiastic. Prices were a fraction of other vets. We couldn't be happier to be new customers.

Prices are great. When my dog is healthy and no issues I loved coming here for that reason…read more Unfortunately, things took a turn this April when my dog dislocated his front paw / wrist. The saying, "you get what you pay for" has come to bite us in the rear I'm sad to admit. The 8 weeks of treatment following his injury was a total joke. We continued to give them the benefit of the doubt at cotwins because they are a genuinely nice staff but we eventually switched to another clinic in fear that his leg was not going to heal properly. He was not splinted professionally over and over again. My husband and I were diligent about wrapping him and splinting him correctly after educating oursleves with various YouTube tutorials - but the staff would wrap it and splint him incorrectly every time. I'm talking the splint would fall off his leg before we would make it home from the clinic. This happened at least 3 separate times before we realized this wasn't our dog's fault this was incompetence on their part. They didn't even size the splints correctly when we had to order new ones - we were told to cut them to size at home with a saw. So we had to research on our own what length the splint needed to be and where it needed to extend to in order to support the joint correctly. Not to mention saw it to size ourselves and sand it down. I guess I prefer a vet who uses their education and knowledge to provide that kind of care and expertise in these situations. We did figure it out ourselves but I think of my older parents and people who might not have the capacity to handle that on their own. On top of that after switching vets I feel like his medication was mismanaged. He needed to be on a better anti inflammatory treatment plan but they dropped the ball on that. Unfortunately we are 3 months post accident and I just left our new vet telling us he'll have arthritis in that joint that is only going to get worse and he will be lame on that foot in time. Of course I'll never know if we could have prevented that entirely but given our experience with cotwins in this situation my recommendation is to go somewhere else!

The absolute best vet I've taken my Shipoo "Charlie" to ever. Charlie has had trouble with fleas…read moreand frontline and other treatments in stores have proven useless. The Vet provided a chewable safe for my little pup that will control fleas and ticks for 3 months. He answered every question about taking care of Charlie.

I've been taking my boys to Dr. Cecilia for a few years now. The last year she has helped me manage…read moremy senior cat's health. I finally made the tough decision to put him to sleep when he stopped eating. What could have been one of the worst days of my life ended so beautifully thanks to Dr. Cecilia and her team. Our final moments together were calm, quiet, and filled with loved. They set fuzzy blankets on the exam table, dimmed the lights, and talked me through the process so I knew what to expect. The also allowed me to hold my baby until he took his last breath. Thank you North Canton Vet Clinic for treating me and my babies with so much dignity, respect, and compassion. I can't say how amazing you all are.

I had an emergency with my bunny. Although they are not bunny experts and do not claim to be the…read morestaff took great care and research on my bunny's condition until they were sure of her diagnosis. I'm very grateful they tried and did care for Deanie. I was recommend this clinic. I was turned away from 2 other clinics saying they didn't have time for my emergency. I would have lost my pet if not for Dr Dana and staff. They displayed a heart of care for all animals. God Bless them.Our family is most grateful.

I love Soehnlen Vet clinic. They are caring and knowledgeable. Importantly, they are trust-worthy…read more They will not order expensive tests and procedures just to make a buck. They do have three different vets; the care is not always consistent, and you may not see the same vet each time. They do make last minute appointments available for emergencies, but be aware that you may be waiting a long time - the first time I waited 2 1/2 hours, and I was unaware that I would be waiting that long. Also, they don't have cell service or internet service, so the wait feels even longer. So, bring a book, bring work, bring a pillow and blanket and take a nap - you will need something to pass the time, even with a regular appointment.

Care & staff are excellent. Not thrilled about the mask mandate but cannot deny that the care is…read moreexcellent there. My animals love the staff

When I woke up and found my Cat ill and had no idea why, I called my vet of 23 years. They said oh…read morenext Friday we can get her in. What??? So I called my friends Vet (Lake Cable Animal Hospital) and they got me in within the hour. I was SO appreciative of their help. I will be using them from now on.

We had an emergency with our 4 year old Shihtzu on July 4th. The facility was very clean and the…read morestaff couldn't have been more helpful and kind. I had questions after and called many times and they were always helpful. They didn't try and push X-rays or unnecessary testing on us either.

Late Sunday night about 9:30, I noticed my Morkie appearing uncomfortable. Not his usual, playful…read moreself. I immediately became concerned. Several EMERGENCY vets near me were closing within a few minutes leaving my only option being Stark County Veterinary EMERGENCY in Canton. I called ahead told the lady on the phone my dog's symptoms. She responded with a diagnosis of some sort of leg complication or disease. Ha? Made no sense to me. She asked me if he was UTD on his shots. I said yes and all of my pups were scheduled for their yearly check-up this Tuesday, June 23, 2026. She immediately stated, 'Ok, when you bring him in, it's $120 for the office visit and the Dr. will want to do x-rays and those 'start' at $650 and they'll want to do several.' Ok. I appreciate the honesty and heads-up but how do 'you' know what's going to be required??? I didn't say anything. She spoke again 'We expect payment in full upon the first visit. Cash or credit. We don't accept any payment plans.' I get that. I responded I'll be bringing him in. She said 'ok'. I drove the 50 min to the clinic. I pulled into a parking spot yet curious as to why the spots were numbered. Understand that UNLESS you back your vehicle into a spot you will not see signage on the building. I approach the door. It's locked. Understandable. The sign says to ring the bell. I did. The receptionist answered and said can I help you? I said yes, I just called about my Morkie and he needs medical attention. She says 'Did you call the number on the sign upon your arrival?' I said what number? She told me to back up into the parking lot and to call the number on the building and she would talk to me from my phone and not the intercom....??? So, holding my dog, I did as she asked and no answer. I went back to the intercom and told her there was no answer. She said I had to have dialed an incorrect number. I pushed my phone up against the glass and the number was correct showing it had been ringing for 1 min and 29 sec. She said 'ma'am, you need to get back into your vehicle and call me from there. I did as she said but very shaken as I was worried about my dog and their concern was ONLY I needed to retreat back to my vehicle. So, I did. I called the number again. This person then asked me about my dogs vaccinations. Has he had 2 or 3? Has he been tested for PARVO? I reiterated AGAIN, he is UTD on all his vaccines and provided her with Richardson's Animal Hospital info. This initial back and forth went on for about 15 min. She said since I couldn't provide proof of his shots and PARVO test results, they would send a tech out to my vehicle and perform the bloodwork and after the results if negative, I could bring him in. I'm leaving out a lot of the nonsense back and forth. I think she was rude. It was at the point where I said that I have driven nearly an hour for them to see my distressed pup and greeted with a borage of all these tests and procedures, that may prove unnecessary, BEFORE I walk thru their door, and her response as she scoffed. 'Ma'am, this is protocol and we have people drive for hours to get here and we have declined them service.' After I agreed to the pre-admission testing, I sat there for a few minutes, started my car and left. It was after having a very lengthy time, waiting in my car, I looked at Stark County Veterinary Emergency Google and BBB reviews, I was confident in my decision based on 2 star rating and multiple similar instances. I decided my best bet was to reach out to Dr. Tim (Richardso's Animal Hospital) first thing in the morning. Update: Morkie is back to normal and I sincerely believe that his grooming day prior and anal gland expression was the issue. He was experiencing some discomfort (normal) and was perfectly fine by the time we got home and back to his normal ornery self this morning. I should have calculated the 2 star review rating against the 54 reviews submitted and driven him further to a more reputable clinic. In the end, all is good.

I've been going to this vet for close to 20 yrs. he's already diagnosed my girl Jewels with…read morelymphoma, however I called today to see if he could call her in a steroid because she's now blind. I called this morning however I told Tina the receptionist that I wouldn't do chemo. Dr Gainey never even returned my call. I took both Maddie & Jewels to see Dr Gainey in Oct for ear issues. I was charged over $600 for that visit. He doesn't care about my animals. I heard him laughing about someone's goat that got hit by a car. He only cares about making money, especially after building his new union town office. I will never bring one of my best friends to his office ever again !!!!

They are all so friendly and the vets are amazing! Have been taking my pet here for 8 years!read more

I got to know them when my corgi needed neutered. They have been my regular vet ever since. I…read morealways recommend them to any needing an affordable option for veterinary care. It's a great place!

I've been to several TNR clinics over the last couple years. This one is the best by far. Most…read moreflexible easiest to drop off and pick up. They keep the cat overnight, which is amazing. The staff is incredible. They really care about the animals they're outgoing, friendly, and efficient. I was very impressed, if I have any more cats to TNR, I will definitely come back to this establishment

This is a good place to take your pets. I've taken both my dogs, Chewy and Crunchy to have their…read morecheckups and eventually their teeth cleaned. All the assistants are very nice and both the vets are very detailed in their evaluations. Much appreciated, keep up the good work and thank you for keeping Chewy and Crunchy healthy. M.B.

My adorable kitty got declawed here in January 2014 and they told us we didn't have to keep an eye…read moreon him because if he took the bandages off then he wasn't in pain. Woke up at 5 a.m. to blood everywhere and my cat almost dead because he ripped his stitches out. Had to go to the vet emergency clinic and spend another $500 to fix what these idiots did wrong. Fast forward to 2017 where his claws are growing back because this idiot didn't remove them correctly. So thanks for nothing sir.

Very caring and knowledgeable. Responsive. Good hours. I had…read moreto have my 21 year old cat put to sleep. Staff was so kind. They even sent me a sympathy card signed by each member of the staff

Not very friendly he didn't check everything that I asked him to, very expensive and my dog didn't…read morelike him either.