I brought a gold letter necklace in that had broken and it was ready in less than a week and very…read morereasonably priced. The customer service is exceptional and I will definitely be returning!

It was time to get batteries replaced for 3 of my watches. I have used this business for many years…read morefor watch repairs and batteries and have always been pleased with the results.

I've used him a couple times with my Rolex. Just a really nice older gentleman, who cares about…read morewhat he does. It is fair pricing. He is a one man shop, but, somehow manages it pretty good. Very likable guy and very good at what he does. I'll definitely always use him as long as he is around. He's probably been there for 30 or more years. Just a guess.

THE nicest man that ever was!!!!!!! And so so so so knowledgeable highly recommend for any and all…read morewatch or jewelry fixes

Great prices and friendly service. The owner has pets that are fun to see also. I get a good…read morefeeling when I go in the store and do not feel like like I'm getting ripped off, lol!

Super nice lady at the front! My cross chain had broken, and she fixed it for me. When I asked how…read moremuch I owed, she kindly said it was nothing. We also got to chat about the cute Akita dogs up front, which made the experience even better. Really genuine service 5 stars! Would really recommend this shop.

Honest and hardworking people here!! Spoke with Alex trying to look for a wedding band for my…read morefiancé and he gave some very helpful advice even though they didn't have what I'm looking for. Really appreciated his guidance as it can be daunting navigating ring shopping!

Fantastic couple own and operate this amazing place. Got great service and I highly recommend them.read more

I searched high and low for the perfect jeweler in San Diego, and after a friend recommended…read moreRobere's, I'm so glad we found them! Jonathan and Robere are both incredibly kind, professional, patient, and meticulous when it comes to every detail. Jonathan worked with us over the course of several weeks to create the perfect engagement ring, and we truly could not be happier with the final result. He took the time to listen to exactly what we wanted, answer all of our questions, and make sure every detail was perfect. The entire experience felt personal and never rushed or pressured, which made such an important purchase even more special. Since then, we've recommended Robere's to friends and family for jewelry repairs and any other jewelry needs, and we'll absolutely continue to do so. We're so grateful to Jonathan and Robere for their incredible work and such a wonderful experience. Five stars all around!

I can't say enough good things about Roberes Jewelry! They repaired my the prongs on my center…read morediamond for my wedding ring last year after one of the prongs bent away from the diamond and when two diamonds fell out of my wedding band I returned to them for help. They replaced the lost diamonds and repronged the entire ring so I don't lose any more diamonds. My ring looks (and feels) as secure as the day I got it, ma even better. The staff was friendly, communicated clearly about what needed to be done, and the price was fair. I trust them completely with something so sentimental. Highly recommend to anyone needing jewelry repair!

Jim is so friendly and helpful! Runs the shop himself and is very knowledgeable. Had my DW watch…read morebattery replaced for $16.50. Super reasonable price and turn around time. Will definitely be coming back!

This place is fantastic. I brought in a ring that needed to be reset and repaired after a chunk of…read moreplatinum had broken off. Jim reset it in a beautiful new setting and cleaned it up perfectly. I also had another ring with diamonds missing on the side, and he fixed that as well. He is completely trustworthy. I'm usually very cautious with my wedding diamond, but I felt totally comfortable leaving it with him. I only wish I had found this place 20 years ago. I've been to so many different jewelers, and now I've finally found one I'll stick with. I wholeheartedly recommend this place!

Just realized something I can do is trying to stop some people waste their money here…read more About 3 years ago, my sister in China asked me to shop a Cartier Ballon Bleu for her and she will pay me. I went to C J Charles Jewelers and spent about $5800 got the watch. Unfortunately once my sister had it, it had been problematically not work well. We called the sales and told her the watch is not working well, it either goes too fast or too slow, and of course she wouldn't let us return it or change it. She offered some ideas like wear it more often and shake it etc. We tried but it didn't work out and kept the same issue. We called back again and ask if we can take it back to Cartier for an inspection. She said yes. But the truth is NO! Cartier won't take it because we didn't buy it from any Cartier store but a jewelry dealer! So, we are now trapped and had to wear this problematic watch that not really working all the time and with no help from the seller! It's just one time deal, that's all! They take your money, you got the problem! I hope this will be helpful to anyone that before you buy anything from them.

I had a great experience from beginning to end. I called the store and Marcelo answered and…read moreprovided me with his expertise and amazing customer service. This was the third jeweler I called. Marcelo helped me secure the watch that I wanted, provided options ..and it was a seamless process. When I went to the store, he was consistently professional and patient! Even after purchase, Marcelo followed up and was of huge assistance for some additional help I needed. It was truly first - class service, I look forward to coming back again!

Went in a year ltr. New people, same service and professionalism. Fair price is all I asked for,…read moreand was happy with the results

For Luis Valdez - Esco and Cesar Valdez - Oceanside…read more Okay, where do I even begin. I was NOT going to buy anything today. I just came to look. And there was no pressure at all when began speaking with Luis. He had a cool, easygoing nature and, even though I research a lot about precious stones and metals, I learned a couple of new things from him. Had to leave and come back but by then Luis was out to lunch. So, I spoke with a manager, Cesar. Same easygoing disposition. Long story short, I walked out with two amazingly stellar rings, the exact thing I was looking for and at the price I wanted. Not only did Luis and Cesar give me an amazing price for extremely high-quality rings, THEY WERE STEAM CLEANED. I couldn't believe how much they sparkled. Of course I had to walk out with them on. And even so, they STILL gave me for each ring, a ring box, a gift box for the ring box, and a cute gift bag complete with tissue! I've sold a few items here at an amazingly good price, but nothing beats this great customer experience. I will absolutely be back. THANK YOU, LUIS AND CESAR!