Having worked in the auto glass industry, I knew I would need a good, experienced installer for the windshield replacement in my 1967 GMC Pickup. My friend Bill recommended Robert and I am so glad he did! I wish I could give him more stars! If you have a vehicle and need auto glass, give Deep Ellum Auto Glass a call! read more

Deep Ellum Auto Glass - Lil Joe's new windshield - Thank you Robert for going the extra mile in taking care of the windshield replacement in my Pepaw's 1967 GMC. - Auto Glass Services Near Me

I don't think I've ever trusted a business owner as much as I trust Robert. He replaced my windshield in Deep Ellum in May, 2011, then repaired a massive chip just weeks later. Then today I made the drive to Royse City for two new chips. Robert determined one chip to be too small to need repair, but he smoothed it out and repaired the other for a very nominal fee. They have mobile units that serve DFW, but I wanted to see the new location and reconnect with Robert, so for me it was well worth the 40 minute drive each way, knowing that this is a business I could trust. read more

Where do you go when Safelite refuses to replace your windshield on your convette? You choose Deep Ellum Auto Glass. They did a GREAT job on my 87 Corvette. DeepEllum provided an exceptional product along with great customer service. They even came to me to install the windshield. Getting the work scheduled was easy and when they knew they were going to be 15 minutes late, they called and let me know. It is rare to find a company that does what they say they are going to do at a reasonable price I can't recommend these folks enough. Thomas read more

Once again, Deep Ellum has saved the day. In less than a week we've had to replace three driver side windows in company trucks (three different vehicles) and Robert and crew were awesome in response, getting the work done, and pricing. Always a pleasure even if the circumstances aren't. Highly recommended! read more

Deep Ellum Auto Glass - Auto Glass Services Near Me

I contacted Deep Ellum Auto Glass regarding repairing my windshield: it is not cracked, but the windshield is not sealed properly. They informed me that this would be no problem, and that they could attempt to repair the seal for a lower amount, but bring a spare windshield just in case mine broke while they were attempting repair. I liked the sound of this plan, so I set up an appointment for a Saturday about two weeks in the future. A few days before my appointment, I called to confirm, as I had made the appointment weeks in advance. They confirmed that I was on the schedule. Fast forward to Saturday, nobody shows so I call the office... no answer. I called Monday... no answer. Unfortunately I have never heard back from them, and therefor they have lost a sale. I can not recommend this business based on my experience. read more

I called and made an appointment yesterday to get a fresh rock chip repaired, he told me he would be here early afternoon , and that he would call when in the way . I made myself available , he never called , never showed up , wasted the day . read more

The side glass looks good and it is installed the right way. If you have an older vehicle, Robert knows what he is doing! Window does not rattle now! read more

I got a chip in the windshield riding on these lovely Dallas highways... needed to get it done asap or I'd have a serious crack. I found these guys on Yelp, but the directions were wrong! I have no idea why it was mapping that way. I got lost downtown first, called and had to turn around. I used Google and it took me there. It took all of like 2 min for him to repair the windshield and I was done. It was cheaper then other places I called and they were cool. The chip is gauranteed, so money comes off the price of a new windshiled of it happens and I use them. read more

My car got broken into on a Sunday evening and the entire passenger side window was smashed in. Called these guys Monday and they told me to give them an hour to get a piece of glass. I arrived a little early and they immediately pulled my car in and started working on it. I was in and out in 30 minutes for a very reasonable price. They even vacuumed all the extra glass out of the seat cracks and floorboard. I had temporarily given up after slicing my hands in a few places. In a little bit of a shady area but you can hang out in the garage while they fix things. Two thumbs up from me. read more

Great, no-frills type of business. I had to get my windshield replaced due to a stupid rock cracking my windshield. Deep Ellum Auto Glass was able to get me in 1 hour after my call. They told me they would pick up my windshield and I would be in and out for $170 (4-door sedan) in 45 minutes. It's a small simple shop, there's really limited parking, so just pull in (right before the light). They will take care of you, everyone was decently friendly and they got me in and out of there. They do offer service at whatever location you choose but I think it is cheaper if you drive there and get it done. Most places quoted $300+, they did a pretty great job for $170. No problems as of yet but I will update if I do get any. They offer limited 1 year warranty on any additional rock chips and a lifetime warranty on the windshield (as long as it is not my fault, we'll see if they live up to that). read more

I replaced my windshield in late January with another company. I had a rock hit my car a couple weeks ago, which caused a crack to start spreading. I refused to replace my windshield so soon, but it was hard to find someone who would actually repair the crack since it was more than two inches. The staff was super helpful, and very honest about what they could do. The service was great and speedy (impressive for 8 am), and I am definitely going back when I finally decide to replace the windshield. read more

These guys are professional, prompt, friendly, with an excellent work ethic. Robert Merrill and his teammates were awesome and dedicated. My windshield had been replaced by another agency and sealed poorly. The other company tried to find the leak and fix it three times. Simply awful. But the folks at Deep Ellum Auto Glass found the problems (they didn't stop at assuming there was only ONE leak: there's diligence for you). No more leaks. Fast, high quality work, and fair pricing. read more

Came here because after soaking to the dealership they were telling me it would be somewhere bergen $500-$700 to fix my passenger side window. I explained to them that it seemed like the adhesive had given way and was why my window had slid into the door panel. They started telling me how it was probably a motor or some other expensive labor intensive job. Needless to say I decided to shop around. I get to Deep Ellum Auto Glass, the guys come out take a look....tell me they might have to pull the door panel off...after a quick diagnosis I couldn't believe the fair price they gave me...plus the fact that they were straight forward and didn't try to upsell me, cross sell me or over sell me makes me a life long fan. I highly recommend you start your search here for glass repair. *Don't be alarmed by the area or the small garage they are working from...the lack of an overpriced building and a ton of non working sales people is surely part of the reason for such awesome pricing* read more

Came here to get my windshield replace. I had called earlier in the week, but do to some odd reason they did not have my replacement windshield in house. But it was ok because they actually left to go pick up the replacement windshield from their wearhouse. The people who work here are very customer friendly and the price for the services are very reasonable. If I have anymore windshield issues I will be sure to use these guys again read more

Same problem as Daniel H.... made an appointment, called to adjust the address so that there would be covered parking to make the repair, and no one called or showed. Eh, someone else made 200 today. This company is also associated with Crack Doctor... the addresses are the same. That's cool, I'll be sure to leave this review there as well. Give the Glass Genie a call- they gave me a noon-2 window and they called at 12:03 to say they were 10 min out. read more

Never use this company. The customer service was the worst ever. Had a Cadillac Escalade that needed a windshield replaced. They replaced the wind shield with a cheap imitation that was not compatible with my Escalade model. After attempting for weeks to get the glass replaced, the company continued to give me excuse after excuse for why they had not replaced the windshield. Finally I spoke with the owner, Robert, only to get more of the same. After weeks of attempting to simply get my windshield replaced, Robert began questioning whether I had even used his company to replace my windshield in the first place, even after showing my canceled check. They used poor quality glass that will impair your vision while driving. I can not say strongly enough to never use this company. Never!!!!!!!! read more

This place is great! I called and they gave me an estimate (which was significantly cheaper than 2 other places I called) in less than 5 minutes. They worked my my schedule and got me an appointment later that afternoon. The tech that came out to my house was friendly and completed the work in a timely manner. Work looks great, highly recommend! read more

This place is very customer service oriented. They did a great job at fixing a crack I had in my window. They also guarantee their work, so that if the crack spreads further after they have fixed it, they will fix it for free. I can't recommend them enough. I have used them on 3 separate occasions already. read more

The best ever. These guys are efficient, great led times, and most important, reasonably priced! Great job!

Called to get an estimate over the phone, which was exactly what I ended up paying (no extra disposal fees, taxes, etc). When I arrived, they told me it'd take about an hour. It took just under an hour. Not the kind of service you (hope) to use every day, but if/when I need a windshield replaced, I'll come back here. read more

Fast and Excellent Service! I called this morning and was scheduled this afternoon, I received a call they could come and replace the windshield 3 hours earlier than planned and the job was done in less than an hour! The cost was much lower than I expected and the tech was very friendly. I couldn't be happier with the service, the warranty and the price. I will recommend them to my clients and to anyone who needs to have glass work done. Thank you for a great experience! read more

Very fast and friendly. I needed my windshield replaced and this place could see me right away. Replacement took about an hour and the price was reasonable. It's about 4 or 5 blocks away from Cafe Brazil, but by the time you walk there, eat, and walk back, your car is ready. read more

Excellent service and very fast. Their quote was $100 less than the place my auto insurance company wanted me to use (which was important because the insurance was not paying for this). Highly recommended. read more

I was skeptical about going here but glad I did! Professional, quick & the best price I could find! Took less than 10 minutes & $50 to fix the chip in my windshield (other places were quoting me $80!). Definitely recommend this place for any auto glass needs. Only thing that would make this place better is if they stayed open a little later! read more

Used this place for the first time to get my windshield repaired the other day. They did a great job at a great price. They also came to my office and were finished in less than an hour. Great experience overall. Knocked off a star because they were running later than the scheduled time and wasn't given a courtesy call. They did come about 1/2 an hour afterwards. If I would have gotten a call I would have given them 5 stars. I still highly recommend them - they did a GREAT job. read more

Please see previous posting for history--after hearing back from a manager at Deep Ellum Auto Glass, I got a check in the mail right away to cover the extra cost. My windshield looks great, and I'm very impressed by their professionalism!! read more

I had a rental car and needed immediate repair. I looked online and found good reviews for this shop. The owner of the shop, Richard, greeted me very kindly. The service was quick and done well. Thank you Rick and Frank for a job well done. read more

Great experience! I had received several large chips in my windshield and one of those finally spread to a large crack spanning most of the length of the windshield. Ugh. I called my family's usual go-to place in the 'burbs and they quoted me $285 + tax. With that, I put off the repair hoping for a deal, and I found it at Deep Ellum Auto Glass. $185, straight up. That's a beautiful thing. We dropped off my car this morning, walked to grab some lunch, and the car was finished well before we returned an hour and a half later. This is a no-frills shop, but that's just fine with me so long as the work is solid and the people are relatively friendly. In this case, both were true. Will absolutely come back in the future should I need to. read more

Excellent business! It's so refreshing to deal with a car services place that does not scam you or rip you off. These guys are friendly, honest and helpful. They specialize only in glass, so they really knows their stuff, and they advise you on what's best for you, not just what will make them the most profit. read more

I went today, a holiday, to get a small chip in my windshield repaired. I called first to make sure they were open, and they told me to come on down. They were quick, efficient and pleasant. If i need windshield work done again, i'll be sure to go back. It's a tight spot for parking, but they are more than helpful when it comes to making space for you. read more

I replaced the windshield for my Honda Accord EX after being damaged at Forest Car Wash in Dallas in 2015. The business is small and older but the glass was installed professionally and the customer service was very good. One year later and I am a happy driver. Strongly recommend Deep Ellum Auto Glass. read more

Had a great experience (as good an experience as you can have when you've just had your car window smashed in by thieves) with Deep Ellum Auto Glass! They quoted me a great price, were able to come same day, and repaired my window at my office parking lot with no issues. Hopefully I won't have to, but I would use them again! read more

A little off the beaten path but service was excellent. Price was right and they took care of my issue very fast. Thanks.

I've had 4 windshields replaced at Deep Ellum Auto Glass. They have the best prices and quick and professional service. I had a 1972 chevy C10 truck, 2007 jeep wrangler, 74 camaro, and 89 chevy suburban front glass all replaced in the past year. After the ice storm near Thanksgiving, I had a crack starting from the top of my front windshield. I stopped in and they fixed it right away, keeping me from having to buy another windshield. Great family run business - and that's obvious. I will be back! read more

Excellent in every way! They fixed our cracking windshield extremely quickly and it's been 1 year so far with no issues. Their employees are great and their commitment to punctuality and quality is obvious. Highly recommended! read more

Called and set up an appointment for a windshield replacement. The person I spoke with stated that she would need to call the dealership and get the correct glass for my SUV. She stated that someone would be out the next day to install it. Well, the next day I never heard a word. So , I called back and she gave me a lame reason why no one came and that someone would come the next day to my job. Next day came and still no one showed. I called and the excuse this time was that it was raining and it slowed them down. I asked why no one didn't call to tell me. No reply. I think this company may have good intentions but very unorganized . read more

Very friendly when I called for a windshield replacement quote this morning. Very easy transaction this afternoon and the quality was great with a great warranty..for a great price, too. read more

Bait and switch. Add they have on Craig's List says 100$ for windshield plus $45 delivery fee. Spoke to them on the phone to confirm 100$ price. Once I arrived to purchase the glass I was told that the add was old and was quoted 175$. Add is still currently advertising $100 for the glass. False advertisement and a big scam. BEWARE!!!!! read more

they had the glass in stock for my restoration project on a 1961 Ford Falcon and they beat any other quote I got by $50.

Deep Ellum Auto Glass was great service. Called to get a quote and the owner worked with us and had glass in stock for a '69 Ford mustang. Hard windshield to find was able to be replaced next day! Highly recommend for auto Glass repair. read more