Called for them to diagnose why my wheels kept locking up while initially driving off and all they…read moredid was scan the car for codes and told me the code for $120... for a cable i just had replaced abs speed sensor after telling him that he suggested its the ECU that Needs to be replaced. Power steering went out shortly after that and I haven't driving the car for two months. Took it to a trusted mechanic shop to diagnose again LAST WEEK and they confirmed it's the transmission that needs to be inspected by a transmission shop. I'll remove this review if the transmission shop confirms it's the ecu as well that needs to be replaced. (Response to owner) There's no issue I was waiting to confirm if the diagnoses given to me was correct to right my review. Forgive me for not remembering it was 125 exactly but , $125 for what auto zone does for free was my issue . I was expecting a real diagnosis by a mechanic to pin point the issue with accuracy and given a game plan not a simple computer diagnostic test that was for a code I already knew it had.

I'm very disappointed. The mechanic came out late due to a traffic stop by police and we let that…read moreslide. When he finally got started, He went under the car and an hr later tells us it's going to take more time to replace the part and that he scheduled other appointments so he would come back the next morning to complete the job. We even let that slide. The mechanic never showed up the next day. I even sent a text. He responded that he would call but there was nothing. I wasted time trying to work with this company. Had I have known I could have gotten someone that was willing to do the work. I would never refer or attempt to use them again.

Did the repairs on my car but damage the my hood. A turned around and I brought it to them like…read morethat. Terrible customer service no character or integrity with this place.

I cannot thank Eddy and his team to take care of my 2 cars. He has been taken care of cars for over…read more10 years. They are always very professionally and explain exactly what need to be on the short term and long term. They are so confident about their work is that they have offered to buy my cars whenever I decide to sell.

We have a "basic" Chevy Traverse. I'm disabled with a very bad back and every bump we hit sent my…read morepain receptors through the roof. Don and Nadaushia provided excellent support and customer service turning my Chevy into what feels more like a Cadillac. Their advice was vital and I would go back anytime for any kind of auto repair work. Nadaushia, your paperwork was spot on. No matter where you are in Dallas, they're worth the drive.

Currently has my vehicle and not fulfilling promise of repairing it. I gave mechanic over $1,000 of…read morebrand new parts to replace on the vehicle. I even have some that I could get my money back through warranty, but my time is running out. The work was supposed to be done in 2 days. That was April 7th that I was told this. It's currently April 25th and Dontel (The owner/mechanic) is avoiding me. I paid upfront because Dontel stated that he has several vehicles on his property from customers, due to nonpayment. I explained that I understood and I honored his wish. He still has my truck hostage and he's not returning my calls nor my messages. I am very disappointed, and as a business owner, he is coming across as very shady. As of this moment, he kept my money, and still has my vehicle. I'm currently having to contact the BBB for next steps that I need to take to get my vehicle back, and repaired.

This place is the best place in town for auto repair. After getting estimates from other places at…read morealmost 50-75 percent more I dropped my Honda Pilot off this morning for a set of brakes. The establishment called me, explained the procedure, what the price would be and had the car ready the same day. Very refreshing to see that this day and age. I will be back!

Great and honorable place. Came by to do a repair job and they said I was ok to drive for a while…read morewithout doing the necessary repairs. Appreciate their honesty. Once I'm ready to do the repairs and can afford it, I'll definitely be back. Appreciate a place that is honest, trustworthy, and looks out for their people.

Machodo's offers trusted service, quick repair, and fair pricing. I brought my car in for a dead…read morebattery, and they replaced it within an hour.

So very helpful. Thank you Rich. I have been calling around…read morefor months. Rich was able to help me.

Awful customer service. Called asking if they could help me with a problem and all I got was a guy…read morewith an attitude raising his voice at me.

I needed a new auto shop when I moved to Richardson. I found this business after reading the…read morereviews. They take care of their customers. I know I will not be taken advantage of when I go to The Auto Pro Shop. I needed a very expensive part that showed me my gas levels and malfunctioned my check engine light. They found a used part for $300 over the insane price for a new part. If you are needing an auto repair, oil change, new brakes, new radiator you can trust this business. They go the extra mile to make sure are getting the best price.

I took my car in for repair and understood the $180.00 per hour diagnostic fee. After having my car…read morefor a couple of days they said they needed two more hours time to diagnose the issue. I authorized the additional two hours and had no request for more time. When I got the bill they had charged me for five and a half more hours at $180.00 without authorization! Don't take your car here.

I am reading the reviews... I too was recommended this place. Maybe they are overworked or…read moresomething. I spoke with Dave, not a very pleasant person. Speaks with a tone that is just not customer friendly. Basically, just puts people off, I think. I asked about the two people I was recommended to speak with , informed they are sales people not people that work at the shop. Seems a little disorganized or chaotic by his tone.

Knapp is truly the only mechanic we trust. After Pep Boys told us a certain part had to be replaced…read morebecause of a sensor issue, we went to Knapp for a second opinion and thank goodness we did. They figured out the part didn't need replacing at all, it just needed to be cleaned. They saved us a ton of money. That honesty alone earned our long-term business. We've taken our older car there a few times now, and every single time I brace myself for a big bill but every single time the price ends up being way more reasonable than expected. They're upfront, honest, and always quick with repairs. If you're looking for a trustworthy, fair, and reliable mechanic, I highly recommend Knapp. They've been amazing every time.

I took my Land Cruiser in before Thanksgiving because my headlights were flickering and going out…read more Robert called me and told me that my radiator was leaking and needed to be replaced. He replaced it and said that he will need to rewire my headlights bc everything was wet from the leak. He told me all this could be done in a day, so I dropped my car off at 8am. Around 4 I called to check in and he said they were just now getting around to looking at my headlights..... He kept my car for a few days and finally when I went to get it my right headlight was fixed but my left one was not. I texted Robert that it was still flickering and without even needing to look at it he said he will order a part and let me know when it gets in after Thanksgiving. I believe he said the part was a relay, but not sure bc he doesn't write any itemized receipts for customers. He also charged me an extra $100 for new light bulbs without my consent. I took my car back last week for them to install the part and paid $245 for it. it didn't fix it... it's like they didn't even try bc if they did they would have turned on my headlights and seen it was flickering... honestly my fault for not checking at the shop. A nice man from my apartment building works on European cars and offered to look at it. He figured out the problem in 10min. Ordered me a part and fixed it in my parking garage lol All that to say, I'm very disappointed in this shop.