Noticed our water heater went out this afternoon. We called Nate and he brought us a new one…read moretoday! His customer service and attentiveness is spot on.

How was extremely helpful. He answered the phone message. I left by the end of the day, gave a firm…read moredate for coming to the house to repair some plumbing problems and was there at that date on time. His work was excellent, and his rates were reasonable.

Beau and his crew did an amazing job doing a complete rehab on my home in the country from the…read morestuds out. it all started as an interior remodel and turned into a complete interior and exterior remodel. new windows.doors, siding,soffit and fascia. from the drywall work to the exterior we couldn't be happier. thank you Beau for your professionalism and your fine detailed work!! you are the only one I will call again for any of our remodeling needs.

did a great job on my vinyl siding, and added some soffets on the garage, also added some new…read morelights around the house at no extra cost. very nice people to work with.

I needed a plumber to repair /replace my spigot (which I unsuccessfully tried to fix)…read more Not having a "go to" plumber, I went onto Google to search for people. Tactical plumbing had a lot of positive reviews and that is always a good sign! I called and Aaron picked up, he was friendly, communicative and professional. He told me he could come out the next day to fix my issue. Gave me a verbal estimate, which he held to at the end of the small project. Aaron arrived in the window of time which he said he would. He even had to leave to go get the correct part number, but was only gone for minutes. All in all, he was quick and seemed to perform quality work. The paperwork said his work had a 30 day warranty, which is reassuring. I also asked him a barrage of questions about the spigots and also some other things having to do with valves on my faucets (for some potential future work)....He was very transparent with me and took a few minutes to share with me a ton of useful information which I found very helpful. I am big on customer service, the little nuances are what does it for me, this company has employees that look you in the eye when they speak, they give you a firm handshake at the beginning and end of the job, and they follow through with everything they say they are going to do. Would recommend Tactical to anyone needing a plumber.

I have a 10 family building. needed a shower valve and trim installed. I had the drywall torn out…read moreand the plumbing exposed. I sent them pictures. they called back told me that there is nothing out of the ordinary there and gave me an estimate of $450.00 about. my bill was $712.00 about 63% over the estimate. I realize that it is only an estimate, but I would think that anyone that has been in business that long could give a better estmate than that. the work was good, but it was supposed to be good. the plumber, dave, was on time, but he was supposed to be on time. when I told dave that the estimate that they gave me was $450.00 he said I didn't tell you that. it was rob that told you that. is that the way they operate? I guess so. they did it to me. rob is what they did to me. BAIT and SWITCH. this work was done 2/9/23

Called for a simple leaking drain in my tub, took two visits and this company still couldn't figure…read moreout the simple problem (misaligned rubber O ring on tub drain). Plumber did not inspect the pipes, use a snake camera, or take anything apart on either visit. Visit #1: Showed the plumber the source of the dripping by turning the shower water on. Plumber was convinced it was a loose faucet, so he put caulk around the seal and told me not to use the tub/shower for a day. This obviously didn't work. Visit #2: Leaking persisted the next day when testing the water. Plumber came out, but I was unable to make the drips occur (although there was water on the floor of the basement and in a bucket). Plumber said there is nothing he could do - Did not inspect or diagnose anything. Called another plumber and it was a misaligned rubber O ring on the tub drain (new construction home). Five Star Plumbing left me with no real work done and black fingerprints all along my hallway and bathroom walls.

We had a whole house Tankless HW unit removed and a new one installed. The Service Technician…read moreBradley was professional and friendly, and kept us informed as to the status of the job. We called 8 or 9 plumbers, but the job was too big for them or they just didn't want the job. We were referred to Total Plumbing by a plumber and we are happy we followed up with them. They were out in a day and we once again have hot water. We will highly recommend them to everyone we know, A BIG THANK YOU TO BRADLEY AND Total Plumbing and Heating!

Top quality work and fast. I would not call anyone else. I had called them because the heat would…read morenot come on at my daughter's house. I was worried about my grandkids when they came home from school. This house has a boiler system and most don't know how to work on them. It was fixed before they got home! Excellent! We were so relieved. Thank you so much.

Plumbing, affordable and prompt are rarely used in the same sentence for me. But that was exactly…read moremy experience this morning. I spoke with Steve over the weekend, we scheduled a service call first thing Monday morning and to my shock he showed up early! Completed the work quickly and charged me less than I have paid other plumbers to do the same job. Highly recommend APC.

From the owner: Anderson Plumbing Company is family-owned and-operated and serves Rockford, Rockton, Roscoe, South…read moreBeloit, Belvidere, Poplar Grove, Harvard, Woodstock and the surrounding area. We look forward to assisting you one-on-one with your plumbing needs.

Reasonable and responded quickly. Nice guy and was very knowledgeable. I will definitely use him…read moreagain.

Had a leak in my basement and had to call him after 530pm and he came right out and fixed it for a…read morevery reasonable rate. I would highly recommend him. Thanks Curt!!!

What do you do when you wake up Christmas morning and your kitchen sink won't drain? Well, I tried…read moresome drain cleaner to no available, so I asked my colleagues for recommendations. I was told to call Lonnie Held, so I waited until morning (the 26th), and called, hoping they could help my stopped up sink today so I could deal with the mountain of dirty dishes! When I called, they asked when I'd be home (all day.. No plans), but gave me a 2 hour window when they would come over to fix it with a SUPER reasonable estimate. About an hour before the time window, I got a phone call asking if I minded if they came early (come on over)! When they got here, they took off their shoes before coming in (I really do appreciate it), greeted my super friendly cats, and then got to work on the problem. They kept it very very clean where they worked, explained the problem, fixed it, checked it to make sure it was only the one thing, and then were on their way! Quick, friendly fix and the cost was very reasonable (I would have had no clue what to do!) Thank you, Lonnie Held Plumbing! Great job!

Called at 8 am to see if I could get someone over to fix my leaking pipe in the basement. I had…read moreexplained that it was leaking even when I had no water running so I had my water shut off until I could get it fixed. I was told he would be to my house around 2. Around 3 I still had heard nothing from him so I called. I had to call 3 times before he answered and he said he was finishing up a job and a little behind but he would be over. Around 6 I called a few more times & never got an answer. It's now the next day and I still haven't heard from this plumber, and my water is still off. Axberg will be here today.