I booked with Danyelle via StyleSeat! The lobby was beautifully decorated for Christmas ! Danyelle…read moredid a great job on my hair and color. I booked "The Works" and a full color service. My hair was LAIDT!! She says not to book if you're in a rush and I definitely second that. There was someone in the chair when I arrived for my appointment. 40 mins later I was finally seated. Even then, she did not start on me right away. She also took multiple phone calls while servicing me. I mean at LEAST 5 calls. A few of which were her ordering food.... All in all I loved how my hair came out but my time is valuable. I recently moved to TX and this is the first stylist I've tried. I'll continue shopping for the perfect salon for me!

Heather Bates Hair is a genius with hair. I have an incredible cut and beautiful blond highlights…read more She really listens to what you want and she's pure talent.

Kaci did a great job with my cut to reshape my layers. Two…read moreweeks later I went back for color and I love what she did! I gave her the general idea of what I wanted and then she put it together. I feel really pretty, but what do you think?

I've been going here since I was a junior in high school (almost 10 years!) and still only get my…read morehair done here when I'm back home despite having moved to two different cities and switching hairdressers when my original one moved away. Really great haircut and service for a great price :)

Kat is my stylist. Love, love, love her! Its hard to find someone you can trust, Kat is my diamond…read more She will not disappoint! She is kind and skilled. Just love how she starts out w her oils, and massage so soothing and relaxing. Love my hair! Thank you so very much Kat!!

I love Christina!! She does a great job, the scheduling is easy, and I've never had to wait.read more

Great service. Best color by Daria. Have had great compliments on my hair color and Daria is great…read moreto talk to. A beautiful salon.

Bruce was amazing. My mother in law came in to get her wig trimmed up before the holidays. She has…read morestage 4 cancer and was very nervous going into the appointment. Everyone was super kind and made her feel like she was getting a regular haircut. Staff really made her day and saved her custom wig.

Sara at Era is an artist in every sense of the word. I have never once looked forward to getting my…read morehair cut until a year ago. Now I do and why would I go anywhere else?? It is literally the best haircut I have ever had in the best environment I could imagine. Era itself is so great, and it is just a perfect palette for Sara. Sara at Era. Parfait

Had the best experience at this salon! Friendliest staff and I'm so happy with my hair.read more

1st time at salon -Talia was stylist Staff was nice, salon…read moreand salon products were nice, but that's where it ends. I'm post chemo and growing my hair out. I made it clear I'm rarely using heat and not dying my hair to keep it healthy while it grows out. She took bixie-ish cut/style to a "bowl" or "mushroom" cut or "karen" cut, you pick the reference. As I'm going from chemo bald and all that comes with it, I really needed to be heard and wasn't.. It was a real set back coming out of a tough time.. And was hit to my confidence being out socially.

Alex Raney, I'm writing this as someone who watched my friend go into this appointment with you for…read morecolor only. She was very clear that she did NOT want a haircut, did not want her length taken off, and specifically asked to keep her signature hard V shape so she could style it the way she always does. Instead, you kept pushing for more and then ignored what was clearly requested. My friend left devastated and out $340. She drove all the way from Austin to Dallas because she trusted you to be a professional and give her what she wanted. What was supposed to be a simple color appointment turned into a cut that took off more than she agreed to and changed the shape completely. Once she washed it and saw her natural curls, it looked straight across and nothing like what she asked for. Even trying to put it up in her usual half-up style sent her into a meltdown because it no longer lays the same. Mistakes happen, but what makes this worse is your total lack of accountability afterward. No real apology, no effort to make it right, and then BLOCKING her instead of handling it professionally. Driving 3 hours for what she thought was going to be an exciting new hair makeover just to be dismissed and ignored afterward is unacceptable. To make matters worse, there were inappropriate jokes made during the appointment, including a Pentecostal joke that was unnecessary and unprofessional. Clients should feel comfortable and respected in your chair, not caught off guard by comments like that. If you value a stylist who listens, respects boundaries, and takes responsibility when things go wrong, I would strongly recommend going somewhere else. Alex Raney, please DO BETTER.

I'm stunned by an experience with The Collective Salon, my go-to vendor for hair care during the…read morepast 18 months. I learned yesterday what their true priority is, and it is most definitely not "legendary service", as their company writeup insists. (Forgive the length of this post, but I believe you may find it useful.) It's all about the money. Here's how I know. Yesterday, our beloved 32-year-old African Grey parrot was clearly in distress and our veterinarian advised us to rush him to the clinic. Only an hour away from my 1 p.m. appointment at The Collective, I immediately texted and voice-mailed my stylist, apologizing for the cancellation, offering to pay a cancellation fee, and advising her that I would rebook and would be tipping her an extra $100 for a Christmas bonus, over and above my normal tip for service. That pledge was clearly insufficient. When I called the salon directly to explain my situation, zero empathy was forthcoming. Instead, I was told that I would "only" be charged $140, half of the $280 charged for a color highlight. Apparently, they thought a $140 penalty was a generous concession over their normal full-price charge. To say that I was stunned was putting it mildly. But I should not have been. Here's what to expect the minute you sign up with this salon: 1. You must give them your full credit card detail "to hold" in case of cancellation. 2. You will be charged full price for any service cancelled within 24 hours of the visit.(or is it 48 hours?) I can understand a cancellation fee - my last salon charged $50. But FULL PRICE? And absolutely no exceptions? During my decades-long tenure as a communications consultant, I gave countless fee-free hours to clients when I felt the situation was warranted and would contribute to a healthy, balanced vendor-client relationship. It's called 'the cost of doing business,' folks. But The Collective Salon begs to differ. In fairness to my stylist, a talented woman whose company I enjoyed and work I appreciated, she did begrudgingly offer to forgo any penalty to keep my patronage. But her outrage was obvious, and I declined. Instead, I called the salon and told them to charge my credit card the full $280 - a last hurrah from me to a salon that puts money above all else. They did so immediately. Here are other random notes that may shed light on working with the Collective Salon: * They charge Oak Lawn prices without Oak Lawn amenities. You will be treated to rock-hard, molded plastic chairs - genuinely uncomfortable - whether undergoing a shampoo or sitting beneath the dryer. They will serve you a diet coke, but this is otherwise a bare-bones salon. * You will be hounded via text and phone to ensure you show up for your appointment. And clearly, family emergencies do not factor into the customer-client relationship. Cherished pet or beloved relative - a death in the family doesn't count. Pay up. In full. Immediately. As for Capote, my witty and wonderful avian companion of more than three decades, we wept and held him close as he died. ###

If you want someone who will make you feel comfortable during a long hair appointment then I highly…read morerecommend you request Jordin!! She is truly the best hair stylist I have ever been to & trusted with all of my hair services.

Emily is amazing! She is very prompt in texting back and offered me a variety of appointment times…read more She listened to what I was looking for and was very receptive to my requests. She did a beautiful job coloring my hair and the haircut was the best I've ever had. I highly recommend her!

3/2 Phoned / got vm asking for a text be sent along w/ pic and details on what you're looking for,…read moreso did. Two days later, resent the same. No reply. Understandable, we all get busy, that is norm. As a business owner myself, I find it especially distasteful to require potential customers to do something and never have the audacity to reply after they've done it, which is what this "company" did. Two days is plenty for any business to reply a quick call/text with a yay/ney I can or cannot book you. UPDATE from 1 to 4 stars Did reply via text 3/9 w/apology for delayed response. Unfortunately, first impressions do mean a lot.