I can't say anything about the mechanical service, likely its fine…read more It is truly a shame that Cochran wouldn't take care of me on fairly routine fix for them, but it cost me $900 to get done, and that was the best price I could find. You see, Hyundai used a plastic piece that wore out sooner than it should have -- Hyundais screw up, not mine. I actually had to borrow the money at the time to get this fix done, and my mechanic told me it would eventually become dangerous. You see, I obtained the car used, and I had no idea there was a recall on this problem -- the original owner apparently blew off the recall notice, and never told me. If I had known I wouldn't have gotten it done, for free. I take recall notices seriously. I only found out about this design problem when, out of the blue, my steering started to shimmy, the fix cost $900. I even shopped around -- $900!!! Not happy at all. Exceptions are exceptions for a reason, to give someone a break. I guess Cochran doesn't think I deserved a break.

They put the customer over policy and we are now the owners of a 2024 Tuscon Hybrid. The customer…read moreservice was great.

My review is based on 1 short experience here, so I can't claim a lifetime of service. That said,…read moremy experience here was fabulous. I called in the late morning on the last day of the month to have an inspection/emissions done on a vehicle (that was a month overdue). As this is usually the worst time to take a car to a garage, especially for inspection stickers, I was not expecting them to be able to do it. Much to my surprise, when I took the car in, not only was the service staff incredibly friendly AND able to work my inspections into the schedule, they had my car done in AN HOUR. Everything was super easy, no hassles. And I thought that was pretty great all around. So, I can't speak on the topic car repair with them because I have not had that experience, but I'd definitely recommend them for inspection stickers.

great service, honest about what needed in my car.friendly is my cars new garage . will stay here…read morefor repairs.

My driver's-side windows stopped working, and I needed a state inspection. I dropped my car off for…read morediagnostics, and Joe advised they needed to order parts to fix the windows, which meant they would have my car for a few days since they already had the door apart. I work from home, so it was not a big deal. However, they brought a loaner car to me so I would not be without a car over the weekend. Joe kept me informed throughout. The customer service here cannot be beat, which is a rarity these days. They are fantastic, friendly, and knowledgeable. 10 out of 10, and I will be taking my car back to them.

Joe and his team give great service. Answer any question & you don't wait to long. Very helpful.read more

Very fair with his pricing and I was extremely pleased with the outcome of my body work which was a…read morefull restoration. Completely professional and a pristine job. I would definitely recommend Cline's Auto Body for ALL of your auto body needs! He has completely earned my trust!

Our car was vandalised and we didn't want to go all the way into pittsburgh to the lexus dealership…read morefor repairs. we were extremely happy with the work done here . i would recommend this to anyone looking for a great body shop...

Called at the start of October to get an inspection done, but they were booked until the 28th so…read moreyou better be sure to call in advance! All I wanted was an inspection, oil change, and a repair to my door. Some work needed to be done but it was affordable in my eyes. I was given options for replacing my tires with different values and tread grades. When I got the bill they never charged me for the door! Highly recommend seeing these guys! They're currently under some renovations but it hasn't slowed them down!

Amazing service. Vince was able to get my car inspected earlier than anticipated since I mentioned…read moreI needed it later that day. Everyone there I interacted with was helpful and kind. I'll definitely be going back.

It is refreshing to be treated like a valued Customer. That's what Katie did at our recent visit to…read moreservice our 2022 Tiguan. We bought the car at Hillcrest Volkswagen and had the most horrible experience with there service people. The most incompetent, stupid service people I have ever encountered. They are closed now and deservedly so. However, those incompetent people were transferred to Hawk Volkswagen (don't go there). They are or will ruin that place as well. Had a check engine light come on. Called Hawk. Spoke to the incompetent Amanda (from Hillcrest) she told me I could have an appointment 3 weeks from the date I called! She has no idea how to support Customer's. And there was no talking to her about at least checking to see if the problem was serious. I hung up and called Sendell. Katie was great right from answering my call. Understood the concern and scheduled an appointment in 5 days. When we arrived at Sendell Katie was there to greet us and handled everything; engine light and oil change. Katie gave us regular updates on the service progress. Katie went the extra mile and found a coupon (that we knew nothing about) from Hillcrest that reduced the cost of the oil change and applied it to our invoice which saved us money. This is what Customer Service is and should always be about. I'll be a Sendell Customer from now on.

Sendell gave me $6000 more than other dealers nearby. It didn't matter which car I bought. I got a…read moregreat deal on a new Outlander. My salesman, Derek Huzicko was terrific. He ran a lot of prices for me on various cars that had the one feature I was most looking for (blind spot detection). Ask for Derek. He takes the time to make sure you get the car you want. He doesn't try to upsell you. Also the finance woman did not try to pressure me to get the warranty. The paperwork she presented me with was actually lower than I had been told. She found some fees that I didn't need. This was a great car shopping experience.

I have been going to Tim for at least the past 6 years and I wouldn't trust anybody else with my…read moreVWs!! Not only is he extremely knowledgeable but his prices are beyond fair. Even when I've had issues and was unable to bring the car in, he was there to answer questions about the issue and offer suggestions. Try calling a dealership, they'll charge for inquiries! I'm not sure what went on with the gentleman who gave 1 star but I'd give 10 stars if I could. Keep up the great work guys!

I have used McCune Auto Repair on a number of occasions for several of my Volkswagens. Tim has…read morealways been a bit slow but trustworthy. On March 26, 2024 I had my car towed to McCune Auto Repair. I had already had the codes read and provided that information to Tim so we had an idea of what the problem was. Here is how it progressed from there: On April 3, I called and asked about my car. Was told there was a death in the family and he didn't get to it yet. Totally understandable so that wasn't a problem. On April 10, I texted asking for an update to see if he knew what was wrong yet or to get a quote on what it will cost. No response. On April 17, I texted explaining that I really needed an update to see if it was going to be much longer as I may have to rent a car. Up to this point I was getting rides and borrowing my husband's car to get to work. This was becoming problematic and an inconvenience to the friends providing taxi service. Tim responded back to me immediately with "Sure Bev, I'll get to it asap." I let another week go buy and took a week vacation from work hoping he would finish my car. My husband stopped up to see if he was finished but the shop was closed in the middle of the day. My car was still in the parking lot and not worked on. On April 28, we had finally had enough of no contact. We went to the shop to see what was going on. Again, the shop was locked and no one was around at around 3pm. My husband was able to get the car started and we limped it to another garage. The car required new injectors and a fuel pump. Parts were under $400 and I had my car back in 4 days. I am not sure what is going on with Tim. As I said Tim is a very good mechanic and his work is exemplary, but I cannot recommend his shop anymore. The lack of communication and disregard for my time is extremely disappointing.

2026 haven't had this Tuscon a year and the engine went on it. It should be covered by the…read morewarranty. Now Melissa is telling me and rod is not covered because of an oil change. I showed proof of an oil change in January but you will no accept it stating you need the very first oil change. Not sure about the logic in that being the reason to deny my warranty and leaving me with a 6000 dollar bill. Very frustrating and unprofessional. The dealership should stand by their product. I believe this Tuscon year and model is known for a defective engine.

I actually did not buy a car from this dealership. That was not their fault but I just decided…read morelater that I wanted to wait to buy a new car. What impressed me about this place was how they answered my questions but did not put a lot of pressure on me to buy anything. I made clear that I was at the start of my decision about whether to buy a new car and the sales person Josh clearly respected what I said. He did not pressure me nor did he ignore me. I also met the manager and was concerned initially when asked to meet him because I thought the manager was going to put the high-pressure tactic on me. But that did not happen and he only thanked me for being there and asked about my experience. Due to factors not related to the dealership at all I am not sure when I will be ready to buy a new car. I can say that when I am, I will definitely be looking at this dealership.