K&T come thru when you really really need an assist! We had a bit of bad luck with a car just…read morebefore our daughter was to take it to college. We got it back from the shop just in time, only to see that an inspection was due. And we had a 12-hour drive. They got us out the door quick this morning! Thank you Mike and K&T!

Took my car in for 70,000 mile service. They were very professional and competent. Also, before…read morebuying my used vehicle we took it to K&T to have them check it over. They did not charge for this courtesy service.

Very friendly and courteous!! Have complimentary shuttle service which definitely makes it easier…read moreto get vehicle serviced. Thought I needed brakes to pass inspection. Very honest and , inspected and said was fine. Saved me money. Could have put new brakes in like I thought, and I would thought nothing of it. Says a lot. Highly recommend.

The front desk was friendly, however the service was extremely slow for a routine inspection…read morerepair. Had to visit several times and they drove my car around for several hours. I would highly recommend going somewhere else if you want to keep your patience.

Recently my wife's grandparents toon their 2014 Honda Accord to Jeffcoats automotive for a ticking…read morenoise they had noticed coming from the engine bay. They were told that it was a timing belt or timing chain which the 2014 is a timing chain. They said the job would be around $4,000 to complete. They took the car to Honda to get a second opinion and it turns out that the recent oil change that took place at a local Tolsdorf had been the issue, the oil plug hadn't been screwed in all the way and it was leaking oil. What a sad display of honesty and horrible inspection for Jeffcoats and company in which they frequently take their cars to for service. This isn't the first time either, I personally had a Toyota that I had taken there and I ran into a similar issue that turned out to be a $4 fix I was able to repair myself. Highly disappointed!

Wanting to repost this here from my Google review - I am quite a few years late on this review but…read morethe experience was one you just don't forget when compared around. Referring to turbo replacement, LR Evoque maybe 4 years ago. Mike and Mimi, you are the greatest and thank you so much. Sorry about late reply. Quality A+++ Value A+++. Thanks again guys

​Went to have an oil leak repaired and paid them $1500. Upon arriving home the vehicle was still…read moreleaking oil excessively from the same spot. They towed my vehicle back. They told me there was nothing wrong with my vehicle, and told me I had to pay an additional $185 for the tow. When I told them I didn't agree with this additional payment they threatened to take my vehicle from me. I paid the money under duress, drove the vehicle home, and once again, upon exiting the vehicle saw that the oil was still leaking continually, if not worse than before. These people did nothing but lie repeatedly for no other reason other than the sake of lying. They cursed me out repeatedly, I was threatend to have my vehicle stolen from me, and I was robbed $1685 dollars. This is only half of the horror story. The good news is that every event, email, and text message has been well-documented. Stay away from Lunch Box Garage unless you want to subject yourself to the abuse of these liars and thieves.

Untrustworthy, poor quality of work, faulty parts. If you take you car here bc you have lights lit…read moreup on your dash, don't be surprised of you drive away with no lights, and then about 5 miles down the road all those lights will return plus some! I will not be returning. I'd rather pay someone else to do it over the right way than take it back there for them to address (which they should for free) because I don't trust them not to loosen something or remove a screw somewhere!! NOT COOL.

I first contacted Mike's shop based on word of mouth about good local family-run auto businesses. I…read morehad passed by this place many times without giving it a second thought. I have a later model Ford Maverick, and up until this point, all service had been performed at the dealer. Knowing that I needed new tires (and not wanting the OEMs), I reached out to Houser's and spoke with Mike, detailing what I wanted. Mike communicated effectively and promptly, and he didn't try to pressure me into something else because he could tell I knew what I wanted. We made an appointment about two weeks in advance, as he had to order the tires from a supplier. Mike managed to find the tires cheaper from a different supplier and even found a rebate for the set from Cooper Tire. Bonus! I arrived about 10 minutes early, and they started about 10 minutes after the appointment, which I didn't think was bad at all. I had set my expectation at 90 minutes out the door. About 80 minutes after the start of the appointment, I was ready to roll. The only thing that made me apprehensive was how packed the lot was and the difficulty finding a spot. As Mike stated to me, if you can get off the road (Baltimore Pike), you are good. Seeing the sea of autos on the lot gave me a little anxiety before I opened the door. I thought, oh no, I am walking into a situation where the shop is slammed and I'm going to be here for 3 hours! However, the fact that I didn't have an extended wait time tells me that Mike is managing everything very effectively. The waiting room was comfortable and empty, but occasionally a customer would come in. Mike dealt with their concerns in a friendly and speedy manner.

________________________________________ Tom W hit the nail…read moreon the head! On March 14th, 2024, Hauser sold me two Uniroyal Tiger Paw Touring tires for $176 each (they're $99 from Pep Boys, a 177% markup), and I asked them to put them on the FRONT of the car. On August 9th,2024, they charged me $160 to install two tire pressure sensors (they're $20 each, a 400% markup!). During the sensor installation, they put one of the NEW tires on the REAR of the car. They need to look up the term 'ATTENTION TO DETAIL'. Now I have to pay someone else to move the new tire to the front of the car to FIX THEIR WORK. They also scuffed the paint on my truck installing 4 new tires, again at almost 200% markup. Each time I took my vehicles there, I provided written instructions on the service I wanted. They have never done everything I asked for, but they always sold me something I didn't need with a huge markup. Apparently, they're too short sighted to realize that they can only PRICE GOUGE their customers once or twice, then we get smart and find someone who isn't so GREEDY!

What started as a simple tire installation ended up ALMOST KILLING ME! BEWARE OF THIS SERVICE…read moreCENTER! Came in for service to get tires installed after purchasing them on TireRack. Tire Rack recommends this service center as a premier installer. BIGGEST MISTAKE EVER! (MORE BELOW) Scheduling Service Scheduling service was not difficult at all. I spoke to a representative at this service center and set up an appointment with ease. I spoke to them on a Tuesday and had a service scheduled for Friday morning. The cost to install four tires was about $100. One reason for the loss of a star is because there is a coupon on their website for $20 off of $100 or more in service that the representative did not mention. I had to ask them about it to see if it applied to this service. The service representative said that I could use the coupon and sure enough when the final bill came, it came with $20 deducted from the final cost. Total: -1 star (4 stars) Waiting Area When you first enter the service shop there is a front desk / reception area with chairs. After I checked the car in I sat on the chairs in front of the reception area thinking that was the only waiting area. Later, when I was looking to see if there was some sort of vending machine or water dispenser did I find that there was an entire waiting area inside of the service center that the front desk receptionist failed to mention existed. Minus another star. Total: -1 star (3 stars) Service I brought the car in at about 9AM and was out in a little over an hour and a half. Although there was only one car ahead of me, I was told ahead of time that tire installation usually takes about an hour so a thirty-minute overage is not far outside of the anticipated time. Total: 0 stars (3 stars) PROBLEM Prior to bringing the car in for the tire installation, I noticed that the brakes were making a noise. I specifically asked if the technician could take a look at the brakes. The lady who worked at the front assured me that they would take a look. After the technician dropped off the paperwork I asked her again about the brakes to which she replied (based off of the technician's report) that there was nothing wrong with the brakes. She reiterated that had the technician found any issues with the brakes they would have noted so in the report/receipt once they handed it off to her. Yesterday, my brake pedal started sinking and the brakes were not engaging fully while I was driving southbound on I-95. I had the car looked at and the technician found that the brake pads were completely worn out causing the calipers to break off that led to all the brake fluid draining out of the vehicle. With my Ford E-350 being a front-wheel-drive vehicle, the technician said that there is no way that the brake pads and the calipers in the REAR of the vehicle would have worn down to that point within a couple of weeks. Especially considering the fact that the car is driven only 2 times a week. I am not sure how much trust and respect should be given to an auto service center that can't even see that a brake pad is worn out. Furthermore, I trusted them with this diagnosis that could have ended up causing significant physical harm to myself and others. This is a church passenger vehicle that is used to carry sometimes as many as 11 passengers at a time. Luckily this problem occurred without any other passengers on-board. However, this could have become a very large catastrophe. Please BEWARE of this shop and beware of the work they do. Total: -2 stars (more if possible) (1 star) CONCLUSION: This shop has great reviews from other customers and this may have been a one-time anomaly. However, I felt that future customers should be made aware of this situation and should be able to make an informed decision as to all the positives and NEGATIVE aspects of this auto shop. While this is a service center that does Maryland State Inspections for safety, I want to call into question the thoroughness and validity of the work they do in inspecting vehicles. What should have ended up simply being a brake pad and rotor change ended up costing double because of caliper destruction. I hope that the management and ownership of this service center get a chance to review what happened and make the necessary changes to the work they do. This is the prime example of a service center haphazardly and negligently checking vehicles that put people's lives at risk. This should NEVER happen again.

I could not be happier. I found this facility in google when I needed clutch work on my 2005…read moreSubaru. Kerrie was very helpful in making me feel like a valued customer and was able to have my car looked at very quickly despite the long waits other mechanics had. The mechanic working on my car, Chris, was knowledgeable and I feel took extra care to make sure things were done right. I can't recommend this place enough. The prices were VERY reasonable and the work done was perfect. Thanks again for a great first experience. I will be back with any other car issues I have.

Super friendly guys and their prices are the most reasonable around. They care about their…read morecustomers and go above and beyond to fix your car as quickly as possible. Definitely recommend!!

Dave and all the guys at Fair Hill Auto are amazing. They are always ready to help and accommodate…read morein times of unplanned car crises and also planned maintenance. I'm so thankful a longtime friend recommended Dave and his team. The prices are completely understandable, his honesty and dependability is sooo worth it.

We have serviced our vehicles here for 25 years. Vehicles were Honda Odysseys (2), Honda Civic (1),…read moreToyota Tercel (1), Toyota Camry (3), and Subaru Wagon (1). Service was always friendly prompt, and accurate (diagnosing problems). They would warn me about upcoming maintenance vehicles would need and estimates costs. I am from Cincinati, and if I lived there I might do the car repairs with my brother, who is a mechanic. With Fairhill, it feels like I am working with family members to maintain my cars - like I would do in Cincinnati.