Lady at the desk booking Birthday parties. said I could pay her $200 under the table and she would guarantee the ultimate party with all the bells and whistle. I opted to pay full price which I thought she said $440, $44 per jumper got charged $470. The place is great the workers are slim! read more

Sky Zone offers a lot of fun activities and has become a favorite spot for our family, especially after hosting our daughter's birthday party there. It's a typical trampoline park but has some standout attractions like a big slide, zip line, foam pits, dodgeball, and a basketball court, which the kids absolutely love.However, there are a couple of areas for improvement. The facility could benefit from more thorough cleaning before opening, as it often feels less than pristine. Additionally, while the young staff members are friendly, they sometimes seem distracted and not fully attentive to what's happening around the park. Despite these minor issues, our kids still have a blast each time we visit. With a bit more attention to cleanliness and supervision, it could be an even better experience for families. read more

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Upon arriving the parking lot was a little dirty which made me hesitant, but the inside did not match the outside. The staff were friendly.i visited alone as an adult and really enjoyed myself. I tried jumping, sliding , and even flying. The zipline has height restrictions just in case you try it. Keep legs bent but still exhilarating. Would definitely go again. read more

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A fun enough place to jump. We went when it was pretty dead so it was nice to let our younger child play without a lot of bigger kids pushing. The refs were being attentive and keeping an eye on everyone. My only complaint was there was no water! Just plain water. How do you have a place like that and not offer water to buy? Not was I allowed to bring my water in. Past that it was fun for what it was. read more

My phone fell into the foam pit & I could not find it. They're not "responsible for lost items" which okay but you ARE responsible for "regularly cleaning" your foam pits as your website states. When have you cleaned your foam pits from June 12-now? Location on my phone is showing at your location. I have reached our multiple time for management to call me. I have heard nothing. read more

Defy gets the job done in a town that doesn't have too much variety to offer. This is the only trampoline park here right now. Monthly membership is a mere $17 - that's quite a deal! Is it immaculately clean here? Absolutely not. Restrooms are always a hot mess and the place overall could use some cleaning every time I am here. My toddler, however, loves it here. For an hour she will enjoy jumping and tumbling and running free. And that is why I keep a membership and continue returning. I hope one day they tidy it up here, but until there's a better option in town or my toddler refuses to come here, I will be back. read more

This is my first time going to this place, not as appealing as I thought. The price was reasonable for 2 hrs @. $21 person, however I'm not sure the price for kids. I didn't feel that it was sanitary enough, the smell was pure awful. But the kids enjoyed much more than I did. I felt the very young staff stayed on their cell phone more than they should have and wasn't engaging upon entry or throughout the facility. I know that the facility is laid back but the appearance of the staff need to be adjusted. read more

My kids would give this 10 stars if they could. They absolutely love this place. It's a good time. You must have special socks that prevent you from slipping. They send people out by armbands that correlate to your time. You pay for time in 1/2 increments so make sure you show up a few minute before a half hour/hour or you may lose some time to have to wait to begin jumping. read more

The place is filthy and smells. The bathrooms are especially filthy. The AC must have been either turned to higher temp or broke because it felt just as hot inside as it was outside. Before it was Sky Zone it was Defy and it was the exact same way. When it was Get Air it was better kept. Get Air made sure the bathrooms were always clean and the jump areas were kept up. read more

My 5 year old daughter was stabbed in the foot today by a sharp pointy object while walking to the zip line. She bled through the sticky socks but the staff took forever to get us a medical kit to clean the wound. Then they couldn't be bothered to look for what poked her and prevent it from injuring another child. A manager was unavailable to speak with me. read more

My son loves to come to defy to play dodgeball. I got a great deal on a punch card so the value for our visits is great. The employees at the counter are always very nice. I wish they still had a referee for the dodgeball games, it makes the game more fun for the kids. New balls are definitely needed for the game as well. http://www.walmart.com/ip/Franklin-Sports-6-Pack-of-6-Superskin-Foam-Dodge-Balls/53007375. read more

I have a VIP membership for my eight-year-old granddaughter and I take her and her friends to the Savannah Defy approximately once a week, sometimes even more often. They are active constantly... jumping, climbing, doing gymnastics, playing with other children there and always ask to stay longer. Like anything else, a membership is great only if you make use of it, as I know from joining gyms for myself throughout the years, and hardly ever taking advantage of going there, and being locked into a lengthy contract and feeling guilty because I am wasting a lot of money. This has been the best membership "deal" I have ever had, truly. Although there are some things that I do feel need improvement at Defy, I see that they are working to correct them, both in regard to the facility itself... the equipment and surroundings...and the young staff/ personnel. The biggest improvement I have encountered is definitely in the staffing and I want to let the management know that! We were there yesterday afternoon after school, November 13th, and there were not many other kids there for my kids to interact with since it was a school day. The check-in person was extremely friendly and welcoming and the young people working went out of their way to make sure my kids knew how to use the new equipment and even played tug-of-war and jump-rope with them to insure they were having fun. As we were leaving, I asked these friendly young staff members their names so that I could let the management and those of you who are reading this know that I was so pleased with their attitude and help. I did not get the name of the very kind young man who did the check-in, unfortunately, but the others names are Tamara, Myah, Xaii, and Nasir!! Thanks, Defy! This grandma really appreciates your providing such fun for "my" kids! read more

Very enjoyable place for children, my grands love it. I would highly recommend this business, colorful and alit for children to burn some energy. Party area a plus. read more

Great experience. The staff was on top of their duties ensuring kids were safe. There were plenty of refreshments to purchase. Wish there were food options given the establishment. The times were reasonable and the price was pretty good. I believe they offer a military discount but I am not 100% sure. Check them out when you're able. read more

Place has the heat turned on constantly during the summer, smells like sweat, broken play equipment, make you use other people's used socks, 50 dollars for 1 person to jump for half an hour. Extremely disgusting bathrooms, rude employees. read more

The staff were awesome. Atmosphere was great. The kids had a blast. The only thing that makes me take off a star is the state of the bathroom. read more

I love taking my kids here. The place is always clean and they play really good music. My kids love this place!

My kids love this place! We're so thrilled to see that they managed to stay afloat during this pandemic! The staff is typically mostly teens but they've always been helpful if we've had any problems. My son even lost his phone once and they helped us find it! The manger Demarco is great and extremely friendly and professional! The only down side I've found is that they can get very crowded on certain days and times, otherwise I highly recommend this establishment! read more

The internet Ofcourse makes this spot look spectacular but it's ugh. Pretty regular. My son and his friends had a great time running and sweating out some energy so it was worth the trip. I would think with Covid precautions it would have been a little cleaner. Cool if they had some food or snacks other than the vending machines. Might go again in the future but won't be the first thought. read more

This was a really bad experience for me. Let me start off with the dodgeball game. There was this group of kids. They were being hit by balls multiple times and getting their balls caught. Not once did they get out like they should have. 2 times, the referee clearly saw them being hit, to which he did nothing, ruining everyone else's experiences. (The ref was an African American Male, about 5"10 and 160+ pounds). These kids got everyone out, even after clearly being out multiple times. This ref SHOULD have called them out but he didn't. Don't go here for the dodgeball game because you might have this happen to you. BTW: This happened on November the 3rd, 2019 around 5:30 PM in case the management want to know. read more

I used to go to get air with my grandchildren. It has been a few years ago. This place was scary. Absolutely no supervision of the activities. More than one person jumping on trampoline or not waiting while the person exit trampoline . I saw a young child maybe 4 trying to get out of the pit while another parent was swinging the rope with her child over the same pit. Child almost got hit in head. No supervision in the dodge ball area. No supervision anywhere . There used to be staff walking around supervising and would blow the whistle if kids were doing something wrong. The turned the lights off. I thought it would be like for ten minutes , it was dark for over 1/2. I was watching these four teenage girls trying to stop two of their friends from fighting in the party rooms. I looked to tell the only staff person I saw at the desk about it and he was gone . I looked abs waited fir him. Never showed up. The 4 girls were still acting like they were going to fight and it was still dark so I got my two young teens out of there. Paid for 1 1/2 hrs left in 45 minutes. Very unsafe place. read more

So my husband and I took our 3 boys here today and we're not impressed at all. It's $25 for 2 hours of play time and a pair of the jump socks per kid. We were the only people in the entire place except for the staff. The socks you are required to buy to jump are one size and my oldest son who does wear a size 8.5 shoe at 10 years old couldn't get his foot in the socks. The online pictures make it look a lot bigger than what it is. There are just basic trampoline's and a couple of foam pits with 3 small "ninja warrior" sections. Not worth the money. We got a refund for the 2nd hour and bolted. read more

Wanna go to a fun and nice trampoline park? Well don't go here. The whole thing is run by little teenagers with big egos. It was awful customer service. It also was a pretty dirty park from the ones I have previously been to seeing a bandaid on one of the trampolines was not great. What is worst is they just opened and it is already that dirty? Yikes. read more

Love this place! Staff is friendly and very accommodating! We can't wait to come back.

Way too many unsupervised older kids that have no regard for the younger, smaller children.

Music is the worst. Bathrooms are pretty gross. Men's bathroom out of order today. Staff is friendly. Very irritating music.

Gave them my credit card number for basic membership. A couple of months later I noticed being charged twice in the same month. Went back in my statements and found multiple unauthorized charges. Do not give this company your credit card information. read more

It took forever to get in and there were people breaking in the line and they didn't say anything about it...but we did have fun...

I have been to various trampoline parks in several different states. This place is by far the worst I have ever been to. The kids are super bored after 10 minutes. The trampolines are not tight and bouncy. The place is dingy and run down looking. There is no dodgeball court for the older kids. There is a basketball court and my 10 and 12 year olds were told to get out of that. If the kids flip and miss the landing, as soon as their butts hit the mat they are being yelled at to get up...this I could understand if there were more than 6 kids here, 5 of which are mine. I will NOT be back and I do not recommend this place to anyone. read more

I want to report the awful experience I had today at Defy Savannah location. I ordered a Mega VIP birthday party for my granddaughter's 8th birthday. There was 15 kids. We got there and it took over 30 minutes to even get in the park (It's a Saturday and I know they are busy, but this is a planned event so we should not have had to wait). First they placed my granddaughters gifts in the wrong room. Once the "host" figured this out she moved them to the room next door. The room was filthy because noone had cleaned it from the previous party. After the jump time , we returned to the room. There was 3- 2 liter drinks in the cooler. One of them was already open. (not by anyone in my party) It was left from the party before. When we asked for another drink, we were told there was not any more cold and they didnt have any ice. (but they didn't even offer us a hot one). There was no utensils for the kids. There was only 3 pizza's (I asked to order more. Was willing to buy them ) but was told they bought them off site so I couldn't order more. We had no party host. The manager set up the room, slapped the pizzas on the table and left. When I asked about it, I was told they were short staffed and didn't have anyone to host our room. So my son and myself had to pass out the food and the drinks ourselves. I had to leave and go get more drinks and cups and silverware. They didn't even offer a knife to cut the cake until someone in my group went up and asked about it. And the worst part of all, aside from all the employees who were piled up in the office gossiping and hanging out, was the fact that when I asked to speak to the manager, they all piled up at the counter (about 10 people one of whom could have been servicing our party) and proceeded to LAUGH while I was complaining, saying yeah they knew the parties was a ripoff and I should have just purchased a kids jump for everyone. I spent $525 on this party and it was the WORST experience I have ever had. read more

Love this place! Been coming for 4 years and it's like family! I get my competitive side out in dodgeball everyday!

Went into Defy the other day and was welcomed to a lively staff. Great atmosphere and outstanding workers not afraid to interact with the jumpers. Had lots of fun definitely will return!!! read more

I got kicked out for doing a double into a foam pit and i am not sure why. i feel as though there was not a valid reason to remove me from the premises. i move to allow doubles into the foam pit with out being kicked out. (get air was better) read more

As we entered, the young lady was about to let us proceed to the counter, but then she said oh! how did you purchase your tickets because we had told her we had prepaid tickets. We, of course, looked, dumbfounded. So, then she asked did we buy off the website or off of Groupon. We had purchased them off Groupon since they were half price. She looked at her watch and told us come back in 15 minutes.. which would be 2:00 because they were at maximum capacity. In the meantime, We stood and watched as they let individual people and families in that were not part of a party. We also saw people part of parties enter, but that is understandable. Coming back at 2:00, required us to stand and wait for over an hour! Even though when we arrived, there was no one waiting. I don't plan on going back to this trampoline park ever again!!!!!! We had to drive to get to this one and we certainly can drive to get to a different one. For anyone buying tickets on Groupon, expect to be treated like you have something wrong with you and they want you to go away without telling you so they just make you and your kids whom are naturally impatient wait forever. A ticket should be a ticket. They shouldn't allow Groupon to sell tickets if they aren't going to treat them the same. Ridiculous and poor business practice!!!! read more