I brought in 4 rings & for repairs & sizing. All four were bent and beaten up pretty bad. I also…read moretook in my tennis bracelet to have the clasp repaired. That was on Monday 11/24/14. I was told if they weren't done by Wednesday the 26th, it would be after Thanksgiving because they would be closed Fri. & Sat.due to the holiday. This was fine with me. I got a call on Tues. telling me what the cost would be and that I could pick them up Weds. I liked the personal service we got from Dan the owner. He knows his stuff that's for sure! He ought to, they have been in business over 50 yrs. All of the work is done right there on site. Don't let this small shop fool you. The customer service & work were far better than the large chains. Also, the work done was very affordable. I will be going there any time I need work done in the future!

From the owner: Hardie Jewelry Provides Jewelry Appraisals, Mounting Services, Diamonds, Goldsmiths On Premises,…read moreFine Jewelry, Bracelets, Earrings, Necklaces, Engagement Rings, Wedding Sets to the Holland, MI Area.

amazing service and could not be more impressed with this place! needed a pearl bracelet strung and…read morerepaired for a gift for my niece and everyone there was speedy, friendly and helpful! would highly recommend to anyone

Called a week before my wedding needing a prong moved on my engagement ring as I noticed it had…read moreshifted. Sent pictures through email and they said they could do it no problem! Took it in and they fixed it in under 5 minutes and many other jewelry shops were booking 2-3 weeks out for repairs which I did not have time to wait! They were SO awesome and helpful! Really appreciate their work!!

I needed someone to look at a ring that was in my late mother's jewelry box. I suspected it was…read morecostume jewelry. It looked kind of beat up, and I didn't care for its light blue stone. A woman quickly was happy to help me. She looked at it under enlargement, then with great confidence said, "It's a blue topaz with little diamonds around the side, and the ring is (some)teen carat gold." Wow. My own personal Antiques Roadshow moment! And no charge, long-distance travel or waiting in line. She offered to clean it too, free of charge. I of course accepted!

I highly, highly recommend working with Morgan from Nord for one-of-kind heirloom jewelry redesign…read more Fine jewelry and jewelry redesign were completely new territory for me. Working with Morgan, I felt an instant connection and she made me feel comfortable asking questions, sharing ideas and guiding me through the entire process. The result of my custom engagement ring is something I never could have imagined. It's hard to put into words how truly beautiful the design is. It's absolutely stunning. I love having a unique piece that tells a family story and gives an heirloom a second life. Morgan's design experience brought my vision to another level. The design is modern, yet timeless and honors the original design integrity of the ring - with some edge. It's perfect. It's exactly what I wanted, without knowing what I wanted. If you're on the fence about an heirloom redesign - I highly recommend going into Nord and asking for Morgan. The possibilities are endless and the final product you'll get is something more beautiful than you've ever imagined. Lastly, the quality and craftsmanship of the Nord jewelers is best in class. This ring's story will live on forever and be passed down for generations.

This place built my dream and I think about the owner and his' beloved wife who has passed, who…read morehelped us Never engage in our 30's couple who both were so helpful and kind to us. Thank you for the last minute wedding bands, we forgot we needed those, after my beautiful engagement ring by this jeweler I wasn't thinking wedding band for me? We are going on 11 years having fun being married ‍ ‍

I left a bracelet there in August 2023 and picked it up today with absolutely no forward progress…read moreon the promised repair. This was the worst customer service experience of my entire life. No proactive communication and as far as I can tell no processes or systems in place to move work along while keeping customer advised. I have never met a service provider more willing to argue with a customer for not good reason than this gentleman. He talks too much, does not listen and considers himself never wrong. Ron Addison

I'm very happy with the engagement ring my fiance and I bought from J Morgan. I loved supporting a…read morelocal business as well. The staff was very kind and helpful. They helped us pick out stones that would keep us within the budget we had in mind.

A gem of an establishment! Great staff, professional and knowledgeable. They have worked on many of…read moremy family heirlooms and I am thrilled with them all. Need a custom piece? Grant and the group will go the extra mile for you!

This place is wonderful. I have gone here for many things and I've always been super happy with…read morethe end result. This time Maura helped me. In January I lost an earring that my husband got me for an anniversary 28 years ago. I wore them ALL the time. Maura said to give her some time, she would do her best to find a new pair. About 4 weeks went by and I received a call that my earrings were in and ready for pick up. I was so pleasantly surprised when I saw them, they are almost identical to the original ones. The staff as well as Jim, are just great people they truly care. They take a little longer with jobs but I've always been very happy. Great place, trusting, kind people

I went in to repair a chain clasp that was broken. The man who helped me was very friendly and took…read moreit in the back and bent the clasp back into functioning shape in 90 seconds and handed it back to me--no charge. I was fully expecting to pay, as other large-chain stores recommended a new clasp. I highly recommend visiting Rose Jewlers over other chain Jewelers in the area for fair pricing (have used Rose previously) and top-of-the-line service.