bought a cart from them 2 years ago and have had multiple issues. Found myself bringing the car in…read morefor the same issue several times. its a very shady business

They helped me get the vehicle that I wanted they got me my loan so they are a good place to go get…read morea vehicle if you need a new/used vehicle

Anwar is so great. He did an amazing job. Highly recommended. I will definitely return again.read more

I found my car on marketplace. Being 69 years old and a lady concerned I might have been taken a…read morechance .. however I went with my gut feeling and took an Uber into Pittsburgh to see the gem of a car I saw in photos. While I was there I was treated like my purchase was important to them. I mostly worked w Z but Sam and all the others were so kind. There was a little pulsating in the steering wheel when I applied the breaks. Z said no worries we will take care of this. I bought the car right then and then took it to my mechanic. Saw a few little minor things and I told Z and he sent me the money to repair. Not only that , I had then to take the car to a notary that was a few miles away and the notary also said how wonderful they were to deal with. Good guys she said. While I was there another customer was there also buying a car. He said he had purchased 3 cars from them. I said I was concerned about buying a car from a used car dealer. His excate words were "they'll cover you likeca blanket " and they did. I couldn't be more pleased!!!!

The engine light came on and the service department diagnosed some valve issues. The car has almost…read more100,000 miles on it so I was not surprised that something would need tended to on our 2016 Trax. The service person let me know that it would be two hours and the lunch hour before the repairs would be completed. I was surprised when he came back in just under 2 hours and said that the mechanic waited to take their lunch until my car was completed. I was amazed and the price was less than I would expect to pay elsewhere. I have always taken my cars for service here over the past 4 plus years I have lived here even though t is not the closest Chevy/GM dealer to me. It is because of service like this that I will continue to bring my vehicles back her to be serviced and they will get a nod for our next auto purchase.

In 2021, I was in a bad accident and unfortunately, my beloved 2008 Civic was totaled. With…read moremanufacturers shutting down during covid, it was rough finding a nice Honda with no accidents and a price that I could afford with the mileage I was looking for. I had a horrible experience with another dealership and started looking at other dealerships. That's where McElwain came into play! I was still pretty injured, so I couldn't come in until a few days later, but Tim made me feel at ease. He originally took my call about the Honda I saw online, and when I asked if it had a clean title, he not only texted me the answer, but a picture of the report. I planned on coming in the next day, but due to a change in plans, I was able to come that same day. He answered every text and informed me that he would tell me if the car had been sold, so we wouldn't drive up to find out then. He also let me know the policy on used cars due to how quickly they're moving right now- something that the guy at the other dealership never cared to do. As you can tell by now, I had a bitter taste in my mouth from my previous experience and expected every salesman to be the same. Tim was not. He went above and beyond, and every single person that we encountered was extremely friendly and eager to help. Tim was finishing up with another customer, so another guy pulled the car around. I didn't catch his name, but he was extremely friendly! Once Tim finished up, we took a test drive and all talked on the ride. Not once did I feel pressured into buying. Tim was so personable and laid back, and I got really good vibes from the business and atmosphere which made me purchase me awesome new Honda that day! He was straight forward with pricing and negotiation and it was such a painless process. Matt, the finance guy, was also super friendly and made the paperwork a breeze. He was so welcoming and never pressured me to purchase anything additional. I really appreciate that! For the first time in two weeks following my accident, I finally felt content. I miss my old civic like crazy, but I am so happy with how my experience went that I know I made the best choice by purchasing my car from McElwain. I drove away tonight no longer being afraid to drive and look forward to making great new memories in my new Honda.

These people are terrible. My 95 year old mother bought two cars from these ripoff artists and she…read morehas me take the car back for maintenance. No matter what you go in for they charge $1,000. No matter what they do these ripoff artists jack up the maintenance to charge you $1,000. They put 4 new tires on and the junk tires leaked from the first day they put them on. Took the car back yesterday and they told me they weren't leaking. I went out this morning and two of the tires had gone from 35 psi to 14 psi overnight. Complete ripoff. They continue to deny the tires are leaking. Total ripoff artists. DO NOT GO HERE TO BUY A CAR OR FOR MAINTENANCE. Ripoff artists

Not so great for some major repairs needed, car sat there for a week, James never contacted me…read morefor some time as I paid 477 for some spark plug repairs and transmission fluid. The next day my car broke down and needed a new transmission. This should have been done at this Chevrolet repair shop.

First vehicle was making a constant thudding sound. Second vehicle smelled like urine. None of the…read morevehicles were what was reserved.

I can't say enough good things about Jodi and Greg! From the time I walked in the door to the time…read moreI drove away, they were nothing short of kind, friendly, personable, and kind again for emphasis. There was no unnecessary upselling and everything was transparent from start-finish. 100/10 recommend!

It's worth the drive from NE Ohio to go check out some of their cars. I had a great experience…read morewith Joe and my car passed E-Check in Ohio with no issues. Very nice car... fair deal.

From the owner: We have a nice selection of clean used vehicles with warranties,and offer bank financing and take…read moretrades,extended warranties are also available.Check us out at www.harmonyjunctionautos.com .

"Dream's Do Come True"…read more I'm utterly amazed! Still in Shock!!! The Team at Baierl Toyota is Godsent. "True Facts" On 30 April 25 I contacted Baierl Toyota inquiring about a 2014 Mercedes GL550, I received a speedy response from Mr. Tyler Farley who is truly (God sent) informing me that the Vehicle is still available. "Dreams Do Come True" Mr. Tyler Farley (Sales) and Mr. Christopher Franciscus (Finance) are true professionals. The entire process was stress free, seamless, highly professional. On a customer satisfaction scale Baierl Toyota is 5 stars' plus. My overall impression about Baierl Toyota is beyond words. I'm truly grateful, thankful and blessed to have met these remarkable individual's received quality Customer Service and a Dream Vehicle. Sincerely, A Satisfied Loyal Customer Earl Marshall

1 star only because my salesperson was kind and price seemed fair. The rest of my experience was…read morepoor after leaving the dealership. I come to find out weeks after my purchase they under paid by about $500 the contract agreed payoff of my trade in as a payment had cleared the day after my trade/purchase that I could not cancel due to autopay. Instead of the dealership paying off the contact signed amount and me getting a refund from Ford credit, they under paid. The dealership should have sent me a check for the difference. I sent multiple emails to multiple individuals including my salesperson and finance manager questioning this, demanding they refund me the difference and no one responded. Also, the extended warranty process was very deceptive i am now realizing. I asked directly to the finance manager more than once since I was purchasing a jeep, was the extended warranty a jeep manufacturer warranty and he answered yes each time. I trusted he was being honest, and not really reading the fine print and not being 100% knowledge about the extended warranty business, purchased it. After reviewing the paperwork recently, i noted it was a toyota finance extended warranty. I was upfront in the office signing papers if it wasn't a jeep manufacturer warranty i was purchasing it directly from jeep and not from their dealership. I feel he purposely deceived me to sell a warranty that day. I plan to cancel this warranty as he was deceptive in what he verbally told me I was purchasing. I would not recommend this dealership as their tactics are deceptive. Purchase price was fair, but the made extra money from me using these deceptive tactics.

My son brought his 2017 F150 in for service... Brought it in…read morea few months ago for a recall for repairing freezing door locks and other items. They said they repaired the recall problems and he was all done. First freezing rain and locks froze He took the truck to Moon Ford and they said they never did anything. He gave them the report from the other Ford dealer and then the lies just started to flow one excuse after another. I do not trust this dealership. I had several similar issues with this dealership. I would highly would not recommend dealing with this dealership

I stopped up to test drive a truck that was sitting on the lot. I'm 40 years old I've owned 30 new…read morecars in my life time. I asked to test drive the drive and was told by the sales rep and manager that I cannot test drive this truck because they do not have anyone to go on the test drive. I was told to come back after the new year. I'm not sure if they just like to keep trucks on the lot or actually sell them. I would recommend any other ford dealer in the area as you will not be disrespected at other locations.