If y'all really knew about these people's past and things they say behind your backs, you'd think twice about taking your beloved fur babies to Del Paso Grooming (DPG). They've managed to remove my reviews and photos. I don't know how they do it because EVERYTHING written is TRUTH, either experienced by me, seen by me, or heard by me from THE BIG MAN HIMSELF, Butch.
Butch likes to talk. His wife stays silent and will shoot him a certain look which means, "zip it", like when Butch was telling me about his meth use past, after I'd shared my brother had done the drug. You only need to look and talk with him to see for yourself.
He'll also talk about his "show dog training" which is ALL talk as I've never seen anything proving he was ever formally trained (like the staff).
Heather is cunning. Butch isn't all there. They've allowed people to buy their lies and make their business flourish. However, once their heads (and cash influx) are adequately inflated, they won't take the slightest critique, criticism, untruths relayed by "staff" (doing the Covid shuffle to and from car) or missed appointment...then, Heather WILL VIOLATE COVID SAFETY and have her "staff" tell you "they want you to come inside", which I wasn't dressed for, or prepared for...as I was actually on call to Funeral Home finalizing arrangements to see/cremate my deceased brother, on my cell which syncs to my hearing aides! AND, I was wearing an arm cast from hand to elbow on my dominate hand!! Yep!! Kicked me when I was down and not expecting this unprofessional pettiness. I paid the total (Heather pointed to) and gave the usual tip (every two weeks), and then, with staff (Tiffany, another staff liar, and self described "bitch") standing just behind, but near Heather, Heather (with zero, blank affect) said I needed to find another groomer. Still on phone, pointing to my aides (they know I'm hearing impaired), I am stunned. What? I never complained about their errors!! Butch had called shortly after I dropped Sam off, full blown manic, screaming, accusing me of saying GOD KNOWS WHAT (well, Tiffany does, because she's who picked up Sam, took him inside, and told Heather and Butch some good smelly bull**** lie(s) which I STILL don't know to this day, nor do I care. I don't care what these people think of me and their sad, repeated attempts to scare me into removing my reviews don't work and never will.
Now, I know they will no doubt work with Yelp to have this post removed (if you leave a negative review, ALWAYS save it so you can just copy and paste it back up). These nuts don't take criticism well at all and work VERY hard at hiding WHO they are, and their "past lives" (BOTH PERSONAL AND PROFESSIONAL). They simply wipe out anything they don't want their customers to know, even if it's true..ESPECIALLY if it's true!!
Anyway!! One door closes and another opens. Sam has found a professionally trained, certificated, highly accredited and skilled groomer and all-around AWESOME GUY!!!! It took Sam a very long time time to grow out his hair after being BUTCHered so severely (and therefore, my anger over what happened was slow to heal, as well), and, there is one patch shaved so much it hasn't grown back (another reminder).
I'm hoping my posts (3) and updates stay up as they are the TRUTH, and maybe I can stop another dog, and doggy owner from going through what Sam (and I) did!!
Feel free to DM for details or if you'd like referral to Sam's new TRAINED groomer! Always down to help an animal lover like myself!
I'll be adding another photo of Sam (a year ago today) still recovering from being BUTCHered, and pic of him currently, in FULL BEAUTIFUL GROOM BLOOM! read more